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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.5
520 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 520 reviews

May 02, 2024

Noe Almazan was very helpful with the service of my vehicle, would recommend him to others. More

by cwright426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Now Almazan
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Helpful
May 02, 2024

Absolutely hands-down the best experience I have ever had buying a car! From beginning to end! Cameron was great and exceeded all my expectations! Lee and finance was amazing to work with as well! 100% Recom More

by Amber.leyva00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Lee
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Helpful
May 02, 2024

I went in for the first visit and got the BEST service. Jason, M. J., and José were helpful, but not pushy. They worked hard to give me the best deal and most value. I left that evening with my new car, fe More

by cristacarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, M.J., and José
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Helpful
May 01, 2024

Great service great people. Will be back the next time I need service on my car More

by Pgpine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean thornton
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May 02, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 28, 2024

Always great service. Our car is always ready on time and they do a great job. It’s our go to for Nissan service. More

by kigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Vasquez
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May 02, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Rafael is a wonderful service advisor I recommend him if your getting your car serviced. Also if your buying a car go see Jonathan in finance he will not cheat you or have you buy something you don't want. More

by Awynn2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ramos Sotelo, CJ Dudley
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May 01, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 26, 2024

Lynn is great to work with. Our car is always taken care when we bring it in. More

by pamela.mccormick7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Apr 30, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Lynn provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 25, 2024

Ron the salesman I worked with was very knowledgeable and wanted to make sure that I got the best deal and was happy with my purchase. More

by logankn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron
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Apr 27, 2024 -

Round Rock Nissan responded

It's great to hear that Ron was so attentive to your needs and focused on getting you the best deal possible. Having a knowledgeable and supportive salesperson can make the car-buying experience smooth and satisfying. Enjoy your new vehicle!

Helpful
April 25, 2024

My first car purchase from a dealer was in 1984. I've purchased cars both new and used from a couple dozen different dealerships since then, from Georgia to North Carolina to Virginia to Illinois to More

by John K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Tooke
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Apr 27, 2024 -

Round Rock Nissan responded

You've had quite a journey with car purchases across different states and dealerships! It's especially impressive that your experience at Round Rock Nissan stood out among all those interactions. A hassle-free, no-pressure buying experience can make all the difference. Thanks for sharing your recommendation for Round Rock Nissan. Enjoy your new vehicle!

Apr 27, 2024 -

John K responded

The salesperson, Kimberly Tooke, was outstanding, as was the finance manager Lee Jenkins. No pressure, no hassles, they didn't waste a minute of my time or theirs. Lee offered a Nissan-backed extended warranty which I initially turned down because in my experience extended warranties are almost never worthwhile. But after I got home and thought about it I decided it might be worth paying for after all. It's a Nissan factory warranty that covers the vehicle bumper to bumper for 100,000 miles. So the next day I went back to the dealership to see if that could be added to the loan. Lee Jenkins was off that day and Kimberly directed me to Jim Chote. The loan paperwork hadn't yet been submitted to the lender so it was no problem, Jim Chote fixed me right up. Jim was as low-key and forthright as Kimberly and Lee. He revised the loan agreement and I was out of there in about 15 minutes. It's possible Kimberly, Lee, and Jim were outliers, and everyone else there at Round Rock Nissan plays the usual games trying to squeeze every last dime out of their customers, but I doubt it. More likely it comes from the management and the ownership. My understanding is that Round Rock Nissan is owned by an entity called Group 1 Automotive which owns a large number of dealerships across the country. If this sort of treatment of customers is standard practice at all the dealerships they own, they are definitely doing something right. Kimberly, Lee, and Jim deserve whatever kudos and bonuses y'all can give them. They reflect well on Round Rock Nissan, and by extension Group 1 Automotive.

Helpful
April 23, 2024

Great service and attention to details. Got my car back in a timely manner and didn’t have to wait More

by Jodybuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne rauke
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Apr 25, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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