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Round Rock Nissan

Round Rock, TX

Overview
Reviews
Vehicles
4.5
520 Reviews
Call Dealership (512) 244-8500

3050 Interstate 35

Round Rock, TX

78681

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Showing 520 reviews

March 31, 2024

Awesome service Rafael always so helpful, answer all my questions. Thankful for the shuttle service, Mr. Luis a very good driver. Overall great experience always! Thank you More

by Memtz2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael and Mr Luis shuttle driver
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Apr 05, 2024 -

Round Rock Nissan responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
March 30, 2024

Honest, no nonsense, no pressure deal, in and out In an hour. They let us keep the car there so we could surprise our daughter the next week! More

by eibster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron MuskeyValley, CJ Dudley, Jose Rivas
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Apr 04, 2024 -

Round Rock Nissan responded

That sounds like a fantastic experience! It's great to hear that you had a smooth and efficient transaction, with the bonus of being able to surprise your daughter.

Helpful
March 29, 2024

Nice customer service and quick turnaround Would be good if loaner car was available Just a suggestion But very happy More

by cscinalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Apr 04, 2024 -

Round Rock Nissan responded

Thank you for your feedback, and we're glad to hear that you had a positive experience with our customer service and turnaround time! We appreciate your suggestion about having a loaner car available to improve our services. We're here to ensure your continued satisfaction with our dealership.

Helpful
March 28, 2024

The young man Rafael was an amazing service writer. I truly enjoyed his energy and kindness. He represents RRN with a smile More

by Joatsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafel
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Apr 03, 2024 -

Round Rock Nissan responded

It's fantastic to hear that you had a great experience and that Rafael provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 25, 2024

Great customer service. They always take care of my car in a very timely manner. More

by allison.b.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynne Thurmond
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Mar 27, 2024 -

Round Rock Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 22, 2024

Rafael my service advisor is the best advisor in the whole place and I had a few takes good care of his Costumers. More

by Joemenashe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael service advisor
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Mar 26, 2024 -

Round Rock Nissan responded

Thank you for your feedback about Rafael! We're thrilled to hear that he provided you with excellent service and took good care of you as his customer. We appreciate your kind words and look forward to any future opportunities to assist you with your automotive needs. If you need anything else, please don't hesitate to reach out.

Helpful
March 21, 2024

Terrific service department! Very informative and helpful. I appreciate the exceptional attention to detail and friendly attitude. More

by kjnewt55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Filipek, Craig Sager, Lynne Thurmond, Thomas Vasquez
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Mar 22, 2024 -

Round Rock Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a terrific experience with our service department. Providing informative, helpful, and detail-oriented service with a friendly attitude is what we strive for, and we're glad that we met your expectations. We appreciate your feedback and look forward to serving you again!

Helpful
March 20, 2024

Henry and Cameron are the absolute best at helping you choose the perfect car to meet all your needs and wishes. Prompt, courteous, personable, efficient and knowledgeable. This is the 3rd Nissan I have b More

by Kandykissedcreations
Recommend Dealer
Yes
Employees Worked With
Henry- 5star
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Mar 23, 2024 -

Round Rock Nissan responded

Thank you for your loyalty and kind words about Henry and Cameron. We're thrilled to hear that you had a great experience and found the perfect car with us. We look forward to serving you again in the future! Enjoy your new car!

Helpful
March 19, 2024

One of the best service you can receive Good customer service thank you Rafael The best customer service More

by cigalamiguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Mar 21, 2024 -

Round Rock Nissan responded

Thank you for sharing your experience with us! We're thrilled to hear that Rafael provided you with excellent customer service and that you consider it one of the best services you've received. We appreciate your business and look forward to serving you again in the future!

Helpful
March 19, 2024

Sandi was a pure joy to work with. She catered to our every need was pleasant and pleasing to work with. She answered all of our questions. Took the time to walk us through the display More

by britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Ziggy Sales, Jorge Finance
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Mar 22, 2024 -

Round Rock Nissan responded

That's fantastic to hear! We're thrilled that Sandi provided you with such a wonderful experience at our dealership. Catering to your needs, being pleasant, and taking the time to answer questions and walk you through everything are all part of our commitment to excellent customer service. We're here to ensure your satisfaction and make your experience with us exceptional!

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