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Rountree Ford - Service Center

Shreveport, LA

4.6
242 Reviews
Call Service Center (318) 798-3673

242 Reviews of Rountree Ford - Service Center

Sort by
June 08, 2024

The service technician was very efficient. They got me scheduled quickly, and the mobile van came to my house to update my software. That was a recall, very pleased with all people involved. More

by lynne R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meeny Valeros
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Jun 10, 2024 -

Rountree Ford responded

Hi Lynne, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 06, 2024

I didn’t mind waiting until my vehicle was ready because I had all the comforts of home right there . More

by james.ragsdale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Jun 08, 2024 -

Rountree Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
June 04, 2024

David was excellent. ..he was very professional and courteous...I would definitely recommend him for your vehicle service needs More

by tmorvant777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
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Jun 07, 2024 -

Rountree Ford responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
May 31, 2024

Staff was very efficient and friendly. Waiting room was very clean, comfortable, and coffee was available. More

by Diane’s car.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department.
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Jun 02, 2024 -

Rountree Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 31, 2024

If You’re Looking For A-1 Service This Is The Place …. All Around Great Service .. Outstanding Staff , Great Management Team… More

by Grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
Report | Print
Jun 02, 2024 -

Rountree Ford responded

Hi Grady, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

Helpful
May 30, 2024

Very courteous ,on time and professional. wait time was good and associate was very knowledgeable More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David York
Report | Print
May 31, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 29, 2024

David York was very nice explained everything, got me right in. I was done less than an hour. Will ask for him again , as my last couple of visits did not go well. More

by Broncosfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
Report | Print
May 30, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the great assistance provided by David! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Professional & friendly! They are the only dealer I use, since I bought my car there! More

by wilsonsissy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David York
Report | Print
May 25, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 22, 2024

Checking in and out was quick and easy. Everything was explained very well. I’ll be back More

by Dennyknotts_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 22, 2024

Excellent thanks for everything! Service was impeccable! Cant wait to drive my truck! Have a great summer! More

by Lutherc96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal
Report | Print
May 22, 2024 -

Rountree Ford responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
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