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210 Reviews of Rountree Ford - Service Center
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May 01, 2024
Stephen at Roundtree Ford was very helpful and worked with me to make sure my truck was taken care of! He was very good at communicating with me and keeping me updated. with me to make sure my truck was taken care of! He was very good at communicating with me and keeping me updated. More
by Harrel.andrew
Employees Worked With
Stephen Martinez
Helpful April 30, 2024
""I had a good experience! The service was prompt and courteous, the technicians were highly skilled, and the customer care was excellent. Overall, it was a top-notch experienc The service was prompt and courteous, the technicians were highly skilled, and the customer care was excellent. Overall, it was a top-notch experience!" More
by deron.brown1
Employees Worked With
Zawn Ivory and the tech who service my vehicle.
April 19, 2024
I am always treated with respect and kindness. My vehicle is kept clean and all work is explained / communicated to me in a professional manner. My vehicle is kept clean and all work is explained / communicated to me in a professional manner. More
by pslack1984
Employees Worked With
James
April 15, 2024
Excellent and professional service! The service tech was informative and honest. I will definitely be back. The service tech was informative and honest. I will definitely be back. More
by white.edward92@yahoo.com
April 10, 2024
I have been many years a ford vehicle owner today my service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technici service was amazing came in for just a oil change Stephen the advisor took amazing care of me and provide impeccable service whoever was the technician on my vehicle was very clean and through was amazing I watch through the window they provide to see he was A1 didn't miss a beat just amazing didn't catch his name but shout out to them and there amazing team today always a pleasure and joy at Roundtree More
by stephanieelaine1991
Employees Worked With
Other Employees :
Stephen Martinez in service and technician on vehicle
April 09, 2024
Pleasant atmosphere. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. Great service. Clean bathrooms. Clean lobby. Courteous attendant. Knowledgeable service representative. Fast service. More
by breliford2
April 09, 2024
Customer service was amazing! Vehicle was ready the same day. I highly recommend this dealership! Vehicle was ready the same day. I highly recommend this dealership! More
by b52radar
April 05, 2024
Horrible experience. My truck had 35,700 miles and they found a problem that was under warranty. But they couldn’t fix it because they had to order parts. I couldn’t be w My truck had 35,700 miles and they found a problem that was under warranty. But they couldn’t fix it because they had to order parts. I couldn’t be without my truck for multiple days. They said if I came back and it was over 36,000 miles, I was out of luck and they wouldn’t fix it under warranty. I called four other dealerships and they all said the service manager (Tyler) was not telling the truth. I was going to rent a car (at my expense) because the dealership said they had no cars for me to use for a day. After I walked to rental car place, they were out of cars and I had to walk back and I go my truck without the warranty work done More
by adam.young.la
Employees Worked With
Tyler
