Rountree Moore Chevrolet

Roundtree Moore Chevrolet was the worst car buying experience in my life. I Traded my paid off 2023 LTZ Silverado truck for a 2025 Redesigned Tahoe paid the difference via cashiers check. Thought I bo experience in my life. I Traded my paid off 2023 LTZ Silverado truck for a 2025 Redesigned Tahoe paid the difference via cashiers check. Thought I bought a free of lein paid off vehicle. Well came across a deal about month later went to trade it in at Lexus but that was stopped in it's tracks there was a lein reported on the Title for Gm Financial. GM Financial had no records of this lein on my vehicle or Vin. Also i know the electronic PAPERWORK I SIGNED SAID NONE in the Leinholders name place. That's where the games began and charade started. Everyone was flat out gaslighting me to death. I argued with the dealership with Gm Financial over and over for 3 weeks the sales man was amazing tried everything he could to help me The manager with promises it was fixed and ive have my title in 14 days well 20 goes by more calls and run around. But those sleezy car sales managers tried everything to play down the situation. Well I'm out time, money aggravation loss of deal of lifetime at lexus. Not until I showed up to the dealership loosing my xxxx and explaining the situation to everyone would listen in front of other customers. I was demanding a free and clear title or a 100% refund. The sad part was nobody really knew how to fix the problem nor was a refund even considered. I literally had to tell the sales manager. How to remove the lein based of what Gm Financials told me they needed to do. More

Fast and accurate service. Very pleasant as well. A little pricey, but again fast service. And I had no appointment, just a drive in. Very pleasant as well. A little pricey, but again fast service. And I had no appointment, just a drive in. More

I was immediately assigned a service writer and they got me a rental car. The truck was assessed and the AC compressor clutch failed. It was replaced with an in stock part and I picked it up the next day. me a rental car. The truck was assessed and the AC compressor clutch failed. It was replaced with an in stock part and I picked it up the next day. More

The 5-stars are for Lee Folsom. We just bought our 5th truck with Lee's great and professional salesmanship.....go in and ask for him and your on your way to a great deal on a great We just bought our 5th truck with Lee's great and professional salesmanship.....go in and ask for him and your on your way to a great deal on a great vehicle. More

AJ was amazing. Super nice and helped us through the process quickly. We spoke a few days before arriving and he had everything ready when we got there. Will de Super nice and helped us through the process quickly. We spoke a few days before arriving and he had everything ready when we got there. Will definitely deal with him again. More

Love working with Kaden, he’s professional and keeps the process moving. Will buy from him again. process moving. Will buy from him again. More

The staff and personnel are all very considerate and knowledgeable. They are very customer oriented and focused on customer satisfaction. knowledgeable. They are very customer oriented and focused on customer satisfaction. More

Our salesperson was fairly new. ..my husband and I were his first "real" sale. We were thrilled with Everett (and Chason). I described what I was looking for in a new vehicle and w ..my husband and I were his first "real" sale. We were thrilled with Everett (and Chason). I described what I was looking for in a new vehicle and we were taken straight to it. We were very impressed with their knowledge of the 2025 Tahoe LT, its features, and explanations of how to use all of its technology. Everyone we encountered at the dealership were courteous, friendly, knowledgeable, and informative. I would definitely recommend Rountree Moore Chevrolet to family and friends. More

Lee was the absolute best! He went above and beyond to help us with our purchase and answered every question. He went above and beyond to help us with our purchase and answered every question. More

I arrived at my appointment time and was met by Kendell, who was my service advisor, she was very friendly and knowledgeable, and kept me informed of the status of my vehicle. who was my service advisor, she was very friendly and knowledgeable, and kept me informed of the status of my vehicle. More