Rountree Moore Chevrolet

Initial contact and experience with sales was excellent. There was a level of pressure to commit to buying that day. We found a wonderful vehicle with persistence of salesman. The car had not been prepped d There was a level of pressure to commit to buying that day. We found a wonderful vehicle with persistence of salesman. The car had not been prepped due to just arriving so was promised a full prep/clean. We took vehicle (2023 GMC ACADIA) that day and realized within 24 hrs the inside was not fully cleaned as inside windows are dirty and we found garbage in rear passenger area. The rear right tire had 6 lbs less air than other 3 tires which my husband was able to handle. We requested an owner manual was promised to get and still do not have 3 weeks later The vehicle is wonderful More

I think 2 weeks was way too long to keep my car for repair being with transportation. Over all car repairs was good. repair being with transportation. Over all car repairs was good. More

Very easy and helpful experience making buying simple and enjoyable. Definitely will recommend to others and enjoyable. Definitely will recommend to others More

Took 4 hrs for a oil change and still wasn't not right will never be back will never be back More

I’m happy with the service They treated me well and they did a good job. did a good job. More

Good service took care of me in a timely manner would use them again happy use them again happy More

Top notch service. Even on a busy day everything was done in a reasonable time. Price was fair Even on a busy day everything was done in a reasonable time. Price was fair More

Carl was a great salesman and person in general. He listened to my interests and delivered exactly what I wanted. A little back an forth with the sales manager got my price point where we needed. He He listened to my interests and delivered exactly what I wanted. A little back an forth with the sales manager got my price point where we needed. He was extremely professional and built great rapport through personal stories. Couldn't recommend more! More

Quick and painless experience. AJ did his job well, not trying to force feed me something I didn’t want or need. The process was smooth start to finish. AJ did his job well, not trying to force feed me something I didn’t want or need. The process was smooth start to finish. More

Sure, here's the revised version with corrected grammar and spelling:I had a bad experience with this dealer. There was a car that I liked, which was in stock, and I talked to Andrew Buonvino, who was help and spelling:I had a bad experience with this dealer. There was a car that I liked, which was in stock, and I talked to Andrew Buonvino, who was helping at the time. Everything seemed nice, and the car was great. I am outside of their state, so I was planning on flying over and shipping my car since they require you to be at their office to sign documents and don’t do online transactions. The car became RWD, and I lost interest in it as I live in a very snowy state.They made me do a deposit without explaining what could happen to my deposit, and I never signed a document. But when they noticed I had no more interest in the car and knew I was outside of their state, they stopped texting back and accepting my calls because they don’t want to give back my deposit. There is no proof they have against me that states they gave me an explanation of what could happen to my deposit. It was all there—“you have to make a deposit in order for the car to remain here,” and that’s all.I highly don’t recommend this dealer. It might seem nice at the beginning, but just know when you get to the very end steps, they will not care for you and try to force you to take plans such as their $7500 pachage, which they told me I cannot exclude as they sent me the invoice. I can provide proof of this at any time too, which was actually forced onto my invoice. I tried everything to take it out, but they weren't having it and said the car is used, and this deal is required from our shop.I never bought the car and went on and got the Toyota XSE 2024 Camry from a Toyota dealer in my state, and this dealer still has my $1000 deposit and has not been answering or giving my money back. I highly don’t recommend this shop, and even if you decide to do it, please avoid Andrew Buonvino and his manager, who rushed us through the deposit without explanation and just wanted to scam me. I will most definitely get my deposit back and do whatever it takes to make sure that this never happens to anyone else. More