Roush Honda

Roush is an Excellent Dealership Visited Roush several times over the years. They have always been professional and very friendly. Just purchased a 2018 CRV from Rooush and the expe Visited Roush several times over the years. They have always been professional and very friendly. Just purchased a 2018 CRV from Rooush and the experience was awesome. I believe this dealership is one of the best and my wife and I are both glad we decided to go with Roush for this purchase. More

Customer Service at it's Best! I was looking to buy a car. Not sure at first if I wanted, used or new. Had to weigh out pros and cons and look at what I needed verses what I want I was looking to buy a car. Not sure at first if I wanted, used or new. Had to weigh out pros and cons and look at what I needed verses what I wanted. Thanks to my Dad, he helped lead me in the right direction. When We, my husband and I were looking for a car in the past, more than 10 years ago, we knew exactly what we were looking for. This time I did not. My husband has passed, not too long ago. I was afraid to start this process not knowing exactly what I wanted this time around. My Dad said narrow it down on what you think you want and would like. What you think looks good. I did. The Rave4, CR-V, Forester, Mazda CX....and any other crossover that may have caught my eye. I visited a Toyota Dealer, Subaru Dealer, Honda Dealer and a short visit to a Mazda Dealer. Open mind, hoping something would catch my eye. After days of pushy and smarmy dealer representatives, small cargo space and some very uncomfortable seats, I decided on the CR-V. The first Honda dealership we visited allowed us to test drive without someone breathing down our necks, (a good sign), turned out to be pushy, not willing to even think about a deal, ( willing to pay cash outright during the Holiday Season), and was difficult to find when we had questions and wanted to return the keys after the test drive. I wasn't sold. In fact, I went back to thinking about the Forester. My Dad said "Hey, What about Roush Honda?". My first new car, the Honda Element, was bought there and my Dad's most current car was bought there as well. My Dad reached out to Bill Seibert. Bill remembered my Dad. I get a phone call and the CR-V I was looking at was available at Roush. I had to get there...NOW. I pull in with my young daughter, walk in the door. Greeted by huge smiles as soon as I walk in. I was asked If I was expected or if they could send someone my way. I stated that we were looking for Bill. Not two seconds later, Bill with an extended hand, already knowing my name, asked if I was ready to see my new car. Until he said that, I did not know that I was. But, I was. My Dad was not there yet, but Bill spoke with me and my daughter. He made us feel more at ease. We went to see the car and sat. Bill Showed us some of the features without being pushy. And took the time to actually listen to my questions. My folks showed up. Bill remembered everyone's name. My Dad and I went out for a test Drive. I was so comfortable. Bill was right. This was my new car. We return after the test drive and Bill was waiting for us. He made us feel like there was no one else in the room, although they were clearly busy. We even said if he had others to attend to he could go. But he was focused on us without making us feel pressured. I bought my Basque Red CR-V. I am very happy with my car, but I feel that I am just as happy, if not more, with the service I received. Bill made, what could be a very unnerving situation, fun. I knew that I had made the best choice for me and my daughter. Roush Honda is a very special Dealership. You are NOT just a number for them. Their Service Department is amazing. And people actually remember who you are. (If they don't, you could sure never tell). Maybe because Bill is who he is and the employees there have an actual investment in Roush, you get some of the best customer service I have ever experienced. I am in the customer service industry. I have a lot to learn from Bill Seibert and Roush Honda. Thank you so much & Happy New Year! More

Professional and attentive to our needs Working with Ray at Roush Honda was an enjoyable experience. Ray took note of our needs by phone just hours after I made contact with the dealership o Working with Ray at Roush Honda was an enjoyable experience. Ray took note of our needs by phone just hours after I made contact with the dealership on line. Within hours he provided me with several options for my consideration by email, non of which were more than what I asked for. No pressure at all to stretch beyond my original purchasing goals. We very soon followed with a visit to the showroom where we met Ray in person. He was more than ready for us and had a few cars waiting for us to test drive, all of which we had already indicated interest in from our on-line meeting. In addition, Ray showed us a new option that proved to be even more to our liking without pushing us beyond our agreed upon price goals. The result was that we left Roush having purchased a wonderful car at a price we truly believed was fair right from the start. No negotiation necessary! No hard sell for upgrades or extended warranties. A truly wonderful experience that we will certainly repeat as new Roush customers. More

Sales Review We were treated with respect and consideration. We are very happy with our new CRV. This is our 4th one. Both Spyros & Steve totally met our expect We were treated with respect and consideration. We are very happy with our new CRV. This is our 4th one. Both Spyros & Steve totally met our expectations. More

Great Experience Every Time We have enjoyed working with Dave for years. He listens and shows you all options in a clear easy manner. We have never felt like we were being pr We have enjoyed working with Dave for years. He listens and shows you all options in a clear easy manner. We have never felt like we were being pressured or sold. Roush has also been great about service once we own our new vehicles. More

Wonderful service It's wonderful experience and we were took care off very nicely from initial sale,, finance, paper work , explaining features of the car and till end It's wonderful experience and we were took care off very nicely from initial sale,, finance, paper work , explaining features of the car and till end Thank you very much More

Third Honda from Roush This is our third dealing with Roush, two pre-owned and now a brand new CR-V. The organization has always been class act, and this time was no differe This is our third dealing with Roush, two pre-owned and now a brand new CR-V. The organization has always been class act, and this time was no different. Chris kept in touch with me throughout the whole process and even stayed late one evening just to get the paperwork started. Roush is on the other side of town, but the service makes the trip worth it. I won’t buy my Honda’s from anyone else. More

Great experience Had a great experience. Brian was eager to answer any questions and concerns i had. While the financing department was doing there thing I was handed Had a great experience. Brian was eager to answer any questions and concerns i had. While the financing department was doing there thing I was handed keys to a brand new fully loaded accord to take while grabbing lunch. That was a nice touch. After all the paperwork was done I was walked out to the cleaned vehicle and was shown all of the options and features. Overall great experience. Would buy from again. More

Purchase new 2017 Honda Pilot EX-L This is our 5th Honda from Roush Honda, 2nd new. Really appreciated Lee's assistance with the purchase for my wife and keeping the entire buying proc This is our 5th Honda from Roush Honda, 2nd new. Really appreciated Lee's assistance with the purchase for my wife and keeping the entire buying process simple for her. More

Vehicle purchase Have now bought 5 vehicles from Roush Honda. Second time we have dealt with Linda. We will continue to buy from Roush and use Linda as our salespers Have now bought 5 vehicles from Roush Honda. Second time we have dealt with Linda. We will continue to buy from Roush and use Linda as our salesperson. More