Roush Honda

Great Customer Care Car Buying Experience My wife and I recently purchased a used 2013 CR-V and we worked with Chris Ticknor (new) and then Jason Wolf and Rich Beard (Pre-owned.) Can't thank My wife and I recently purchased a used 2013 CR-V and we worked with Chris Ticknor (new) and then Jason Wolf and Rich Beard (Pre-owned.) Can't thank them enough for a smooth car buying experience from start to finish through finance. No pressure, just customer support as we test drove a few vehicles and decided to hold off before purchasing something months later. The entire experience was top notch. Also, we have been using the Roush Service Department since moving here 8 years ago and have always been highly satisfied with the work and care on our vehicles. We have been a Honda family for 30 years in various locations around the country and Roush is absolutely the best. Thank you again for showing us why loyalty between customer and dealership still matters. Employee Owned Dealership...it makes a difference. We will certainly be purchasing new/used again and working with Roush Honda for many years to come. The Schultz Family More

Positive Experience Every part of the process was positive. Ray was an excellent sales associate who took the time to answer our questions and address our concerns. Every Every part of the process was positive. Ray was an excellent sales associate who took the time to answer our questions and address our concerns. Everyone was professional and easy to work with. Ray even stayed late to make sure everything was squared away for us. If you are looking to buy a used Honda visit Roush and ask for Ray! More

First time leasing. Couldn't have been better. Great experience here at Roush Honda! I had already done my homework and was looking to test drive a few vehicles before buying. I wasn't planning on Great experience here at Roush Honda! I had already done my homework and was looking to test drive a few vehicles before buying. I wasn't planning on purchasing that day, but the service was excellent! They price matched deals from other dealerships, and gave me a number that I was more than happy with. Spyros was the sales consultant we worked with (highly recommend). No pressure sales here, just people working hard to get you the best vehicle, for the best price, within your budget. More

Buying a safe reliable car after my husband passed away I came into Roush after my husband passed away to find a reliable car for me and my daughters. Terry Sopp and Ben were so very kind to me. They were I came into Roush after my husband passed away to find a reliable car for me and my daughters. Terry Sopp and Ben were so very kind to me. They were patient and even when I changed my mind on the car I wanted they handled it with such professionalism. I ended up with a 2014 CRV EX. I love the quality and dependability in my new car. Thank you both for being so kind during a delicate time in my life making sure I got the best deal for the money. I also really appreciated the finance department helping me to make informed decisions about coverages and lending options. Over all a superb experience. More

First time car buyer and I couldn't be happier This is my first time getting a new car and I'm glad I came upon Roush Honda and especially Janly. She was extremely helpful and got me the car I want This is my first time getting a new car and I'm glad I came upon Roush Honda and especially Janly. She was extremely helpful and got me the car I wanted at a wonderful price, and did it quickly. No fussing around, just straight to the good stuff. I'll be recommending this dealership to all my family and friends as well as getting all of my future Honda's from there. 10/10. More

best customer services. Best customer services and best dealer.Love Honda.The sales employee Linda and Jan had explain the features of the car thoroughly.Thank you so much. Best customer services and best dealer.Love Honda.The sales employee Linda and Jan had explain the features of the car thoroughly.Thank you so much. More

GREAT EXPERIENCE I have shared an overall “Excellent” rating due to the warm reception and friendly atmosphere, attention to detail, low pressure sales approach - whil I have shared an overall “Excellent” rating due to the warm reception and friendly atmosphere, attention to detail, low pressure sales approach - while providing factual information, and great follow-up after the purchase of my wonderful vehicle. Many thanks for your professionalism Jan, as it most appreciated! More

STARTED OUT ON A NOT SO GOOD NOTE started the leasing process w Brian. Things never went very good w him, appointments not kept, remarks about me being ill and i had to postpone an app started the leasing process w Brian. Things never went very good w him, appointments not kept, remarks about me being ill and i had to postpone an appt, and was told he was "counting on my unit to make his month and the month ended today" i shared my thoughts w him as i felt this VERY UNPROFESSIONAL. i spoke w a sales manager and requested a new agent. i was introduced to Jan Wilkins and it was smooth sailing from then on. she was personable knowledgeable and most of all PROFESSIONAL. she explained all the bells and whistles on my vehicle and insisted that i call her with any questions or concerns. all ended well and i am a happy customer More

Roush Honda - Trusted Dealership Roush Honda is an employee-owned business but you feel like a family member from the moment you walk in the door. I used to purchase my Honda's throu Roush Honda is an employee-owned business but you feel like a family member from the moment you walk in the door. I used to purchase my Honda's through Immke dealerships but when they sold to Germain I had to find a new place. Roush is where I landed. Every time I go to purchase a new Honda I always look at the various dealers but keep coming back to Roush. I feel they are honest and many of their staff has been there for a long time. Lexy brought be into the the dealership and Spyros actually ended up selling me my newest Honda - the 2018 Odyssey Touring Elite. It was the end of the month and he flat out told me they'd love to get me into my van now because it would help their sales goals for the month. That said, he also went on to say that while he'd love to get me in a van before the end of the month it was completely okay if I wasn't ready before then. Can't tell you how many times he said you need to be happy and comfortable with your purchase. I truly appreciated that - I hate to feel pressured into something. You know we've all been there - you're in the dealership and everything's great but at some point the air changes (ususally when it comes time to speak with the finance manager) and you feel as if somone is trying to pull a fast one on you. At no time did I feel this type of pressure while purchasing my new van. I also want to mention I was given a fair price AND I absolutely love my van so far!! Thanks Spryos, Lexy and Steve for making this a pleasurable purchasing experience. Will recommend Roush to anyone interested in Honda vehicles. More

2017 Honda Civic I have been a long time customer at Roush Honda. So long, I can't remember how many cars I have leased. The staff, from sales,finance, maintenance a I have been a long time customer at Roush Honda. So long, I can't remember how many cars I have leased. The staff, from sales,finance, maintenance and body shop departments have always been been easy and very helpful to work with. More