Roush Honda

Very knowelgable Richie Phillips was very helpful in finding my friend, Jack Williams, a used car. Knew what was available and all details on the cars. Sale was done Richie Phillips was very helpful in finding my friend, Jack Williams, a used car. Knew what was available and all details on the cars. Sale was done in a short length of time. Richie even delivered the car to Jack's home since he is an older man and there is a lot of traffic where Roush is located. More

Joshua is a customer of Roush for life! My name is Joshua me and my Dad was looking for a car for me to drive back and forth to work. My credit was not the greatest and was just the other da My name is Joshua me and my Dad was looking for a car for me to drive back and forth to work. My credit was not the greatest and was just the other day watching my 2000 Toyota Camry engine blow up. Rob Donkelaar listened to my every word about what i wanted in a car. His ability to relate to a customer is legendary and since i am in sales just like he is, I have adopted his positive attitude to attending to the customers eager want at my job at IGS Energy. Karen Matthews needs to be promoted to finance director of customer service since she fights so hard for me and other customers to drive new cars and not have to settle for less than an new car. They walked me thru all of the steps to purchasing the car of my dreams. Rob has the precise knowledge to customer and tailor the cars to the customers needs and function. Karen worked so hard to challenge Honda Finance to approve me so that i can rebuild my credit and get a better deal for the future. That is what it takes to create customers for life. I still feel welcome to come in and learn all what Honda products can do. THANK YOU ROB AND KAREN!!!!!! More

Bought used car Bought a used car here. Negotiation process was long because it seemed like they would call me back every couple days with a lower price until they ev Bought a used car here. Negotiation process was long because it seemed like they would call me back every couple days with a lower price until they eventually brought price down to what I needed it to be. Had problems with vehicle right after bought it, but they took care of getting it serviced. More

Well done I really do not like buying cars. I have ran into many nasty sales people and also had the finance person try to tack on extra months of payments afte I really do not like buying cars. I have ran into many nasty sales people and also had the finance person try to tack on extra months of payments after the purchase price has been agreed upon. Getting a new car should be an exciting experience, but issues mentioned above make it very stressful. I went to Richie on a used vehicle I had searched for several months. The vehicle was in great shape and as described from the online add. I felt he could sense my stress and frustration with the process but he made it very enjoyable. He worked with me for an agreeable price. Unfortunately my schedule has not permitted me to pick it up yet, but I look forward to a great car! More

Thank you Rob Donkelaar and Roush Honda! I bought my first new car from Roush Honda based on a referral from a close, personal friend. Rob Donkelaar was a true gentleman from start to finish I bought my first new car from Roush Honda based on a referral from a close, personal friend. Rob Donkelaar was a true gentleman from start to finish of the transaction. I was able to get an outstanding price, secure financing through Honda, and drive my new Honda Pilot Touring unit home in a matter of hours. No frills, just a win, win for all involved. Rob has followed up multiple times since the transaction and has assured me he would be there if we needed anything. Great feeling and piece of mind knowing we went to Roush Honda. Thanks Rob for being excellent at what you do and helping me through a very daunting process! More

Great service . All my questions were answered. Felt very comfortable making a decision. Was not rushed or pushed into a car. Made me feel welcomed. . All my questions were answered. Felt very comfortable making a decision. Was not rushed or pushed into a car. Made me feel welcomed. More

Satisfied Customer Our car dealer was very patient and friendly - not condescending. He did everything he could to get us the best deal; he was more than willing to wor Our car dealer was very patient and friendly - not condescending. He did everything he could to get us the best deal; he was more than willing to work with our budget. Love the car! More

Great Great Great Very Happy Experience! I was treated very professional from the minute I walked. From Start to delivery. Thank You so much for all that you did to mak Very Happy Experience! I was treated very professional from the minute I walked. From Start to delivery. Thank You so much for all that you did to make this a nice experience. More

A truly professional, customer service oriented dealership. The terms I will use to describe Roush Honda in general, and its sales staff and service staff in particular, are "classy" and "professional". I have The terms I will use to describe Roush Honda in general, and its sales staff and service staff in particular, are "classy" and "professional". I have been a Roush customer for 5 years. I have purchased 2 Hondas there and have had all of my Hondas serviced there, including my S2000 (which I purchased elsewhere), my 2010 Insight and my 2012 Civic Hybrid. It's rare when a business is so consistently excellent across the board. I just took delivery on a 2014 SI Coupe last week. My Sales & Leasing Consultant was Richard Miller. I acquired both the Insight and the SI with Richard. (I had the misfortune of going to a different dealership for the Hybrid - I have learned my lesson.) Roush Honda is simply the best auto dealership I have ever done business with - and I have bought 12 new cars over the last 40 years. More

Roush Honda is tops! I recently purchased my fourth Honda from Roush. Rob Donkelaar was an outstanding internet find, and I would recommend him highly as a helpful and kn I recently purchased my fourth Honda from Roush. Rob Donkelaar was an outstanding internet find, and I would recommend him highly as a helpful and knowledgeable salesperson. I also really enjoyed chatting with DeAnna. And, as always, it is the service department that brings me back. // More