Roush Honda

Our purchase was very easy from start finish. Low pressure which is important. We feel like we bought a really nice car for a good price. pressure which is important. We feel like we bought a really nice car for a good price. More

I inquired with three different Honda dealers in the area before choosing Roush Honda. Apart from the pricing, what I liked most about Roush Honda was that they were very courteous and straight forward. The before choosing Roush Honda. Apart from the pricing, what I liked most about Roush Honda was that they were very courteous and straight forward. The other dealers were either not courteous or wanted to know their competitors rates before they could offer a better deal. Rob and DeAnna answered all my queries promptly and quickly offered a great deal. Even after my purchase, they followed up with me multiple times to ensure that I was enjoying my vehicle. You must, at the very least, inquire with Roush Honda before you purchase a vehicle. Speak with Rob and DeAnna...they will not waste your time and will quickly make you an offer that you cannot refuse! More

We had a great experience working with Richie Phillips and Roush Honda when looking for and purchasing our vehicle. This is the second time that we purchased a vehicle through Richie. He is very helpful and Roush Honda when looking for and purchasing our vehicle. This is the second time that we purchased a vehicle through Richie. He is very helpful and professional. He helped us find just what we were looking for. We have purchased a total of 3 vehicles at Roush, 2 used and 1 new. We have had great experiences with the staff in sales and service. Would definitely recommend to friends and family. More

Was quick to back with me over the phone. Set up meeting with him that night which was great! He was extremely polite and friendly when we met for the first time. We talked about football, my background and with him that night which was great! He was extremely polite and friendly when we met for the first time. We talked about football, my background and then he shared a little about his playing days. He asked about what I was willing to spend and got a selection together quickly and took me out on the lot to look at the vehicles. He made a great commendation, took it on a test drive, and within 3 hours when I got there I was pulling out in my new car! He did a great job getting me into a car on the same day and that is what I wanted! More

My husband and I regularly get our cars serviced at Roush. This last time on 10/7/13 I had a 10% off coupon but left it at home. When I told this to the person who checked me out she told me to just b Roush. This last time on 10/7/13 I had a 10% off coupon but left it at home. When I told this to the person who checked me out she told me to just bring the coupon back along with the receipt and they would give me credit. I brought the coupon back today 11/4/13. It was the same person I dealt with the last time. She started the process and then just left and went to a room without saying anything to me. When she came back she told me she couldnt give me the 10% off because "Its been a month". I told her that I was never told when I had to bring it back. She had no response to me except the manager had signed the coupon and I can use it the next time I get my car serviced even if it expired. We dont live close to Roush and driving there is out of the way. If I was told that before on 10/7/13 I wouldnt have wasted my time on my few days off to drive there. I find the response to be an insulting assumption that I would come back. We have brought 3 new cars from Roush in the past 5 years, get our cars regularly serviced there and I even brought 4 new tires there last year. We still like Hondas products but we will not return to Roush. I have never written a review on any business even when I had experiences but I could not believe that any business thought so highly of itself that it thinks the customers have no other choices and would just come back after being treated like that. We have spent tens of thousands at Roush and the $20 that I would have been credited today is mere pittance. My husband will be looking for a new car but it wont be at Roush. More

This is the second vehicle I have bought from Roush Honda. I have found them to be professional and very friendly. They have also been fair in dealing with me regarding the price. Richie Phillips wa Honda. I have found them to be professional and very friendly. They have also been fair in dealing with me regarding the price. Richie Phillips was a true pleasure to deal with. He was knowledgeable and friendly. He was respectful and professional. He had a great sense of humor and made this sale without applying undo pressure. I will be back..... Randy D. Thatcher More

He was a really great guy! Made follow up calls and appointments in a flexible way to match what we needed. I would recommend richie to others! appointments in a flexible way to match what we needed. I would recommend richie to others! More

This is the second car I have purchased from Roush Honda. They do everything they can to make sure your car buying experience is as smooth as possible. Richie Phillips was my used car sales consultant and he They do everything they can to make sure your car buying experience is as smooth as possible. Richie Phillips was my used car sales consultant and he was awesome! He made my experience as stress-free as possible. I would definitely recommend Roush Honda and Richie Phillips. You guys are great! More

I have been to several dealers who were not very patient with me and in my opinion not honest.Richie Phillips at Roush Honda was kind, patient and most importantly honest.I'm happy that I bought a car from with me and in my opinion not honest.Richie Phillips at Roush Honda was kind, patient and most importantly honest.I'm happy that I bought a car from him and would highly recommend Roush Honda to other people. Thank you, Janice Norton More

I have never given a review, positive or negative, of any product that I purchased before. So, giving one is telling you how strongly i feel. This was my first Honda purchase and will be my last. As we ha product that I purchased before. So, giving one is telling you how strongly i feel. This was my first Honda purchase and will be my last. As we have worked with 2 different dealerships. The purchase at the first one was a nightmare. The old bait and switch routine. So, I would give Roush a try to restore my faith in Honda, as I had heard good things about them. Well it did not work out so well. Our second visit for front end noise on our 2012 Honda Odyssey did not go well at all. We are a family of 5. So scheduling warranty repair work, on a school night, for the 2nd time in less than a year takes some work to accomplish. I understand that the front end noise is a common problem with this year Honda van. Honda is aware of it and issued a Techincal Service Bulletin on fixing it. We dropped the van off and told them of the repeat of our first visit's front end noise issue. They wrote down what she verbalized to them. We left with the understanding that they would "repair" the front end. They would also call us at a scheduled time to let us know that it was ready. No call was made until we called to see what was going on. They said that it was almost ready and come and get it. Not a big deal, but still not what they said that they would do. Upon arrival of picking up our van, the Service Manager tried to gloss over the fact that they did not repair the vehicle. My wife had to ask him to slow down and repeat what he just said. After learning that they did not repair the van. She asked why and he said that they could not reproduce the noise. She asked me to come and talk to the Manager. We went round and around with him as it was the same noise that we had with our first visit. He said that he was aware of that and it was a common problem and knew all about it. When asked why that no action was done. He stated that he could not reproduce the noise. This took place for about 10 minutes. I repeatedly asked if you know about ths common issue with these vans, then why was it not fixed. He just said that he could not reproduce the noise. It was like something out of an Abbott-Costello movie. After 10 minutes of this garbage we had to leave to get the kids in bed. The bottom line is that the repair was not done. The noise is still there and they have an uphappy customer. I will be in the market for a new car in the near future and was seriously considering a purcahse of a Honda from Roush. Unfortunately, this has left a bad taste in my mouth and I could not give a positive endorsement of their dealership. My guess is since we did not purchase the vehicle there, they did not want to do the warranty work. I wish that they would have been upfront about that. More