Roush Honda

This is the second vehicle I have bought from Roush Honda. I have found them to be professional and very friendly. They have also been fair in dealing with me regarding the price. Richie Phillips wa Honda. I have found them to be professional and very friendly. They have also been fair in dealing with me regarding the price. Richie Phillips was a true pleasure to deal with. He was knowledgeable and friendly. He was respectful and professional. He had a great sense of humor and made this sale without applying undo pressure. I will be back..... Randy D. Thatcher More

He was a really great guy! Made follow up calls and appointments in a flexible way to match what we needed. I would recommend richie to others! appointments in a flexible way to match what we needed. I would recommend richie to others! More

This is the second car I have purchased from Roush Honda. They do everything they can to make sure your car buying experience is as smooth as possible. Richie Phillips was my used car sales consultant and he They do everything they can to make sure your car buying experience is as smooth as possible. Richie Phillips was my used car sales consultant and he was awesome! He made my experience as stress-free as possible. I would definitely recommend Roush Honda and Richie Phillips. You guys are great! More

I have been to several dealers who were not very patient with me and in my opinion not honest.Richie Phillips at Roush Honda was kind, patient and most importantly honest.I'm happy that I bought a car from with me and in my opinion not honest.Richie Phillips at Roush Honda was kind, patient and most importantly honest.I'm happy that I bought a car from him and would highly recommend Roush Honda to other people. Thank you, Janice Norton More

I have never given a review, positive or negative, of any product that I purchased before. So, giving one is telling you how strongly i feel. This was my first Honda purchase and will be my last. As we ha product that I purchased before. So, giving one is telling you how strongly i feel. This was my first Honda purchase and will be my last. As we have worked with 2 different dealerships. The purchase at the first one was a nightmare. The old bait and switch routine. So, I would give Roush a try to restore my faith in Honda, as I had heard good things about them. Well it did not work out so well. Our second visit for front end noise on our 2012 Honda Odyssey did not go well at all. We are a family of 5. So scheduling warranty repair work, on a school night, for the 2nd time in less than a year takes some work to accomplish. I understand that the front end noise is a common problem with this year Honda van. Honda is aware of it and issued a Techincal Service Bulletin on fixing it. We dropped the van off and told them of the repeat of our first visit's front end noise issue. They wrote down what she verbalized to them. We left with the understanding that they would "repair" the front end. They would also call us at a scheduled time to let us know that it was ready. No call was made until we called to see what was going on. They said that it was almost ready and come and get it. Not a big deal, but still not what they said that they would do. Upon arrival of picking up our van, the Service Manager tried to gloss over the fact that they did not repair the vehicle. My wife had to ask him to slow down and repeat what he just said. After learning that they did not repair the van. She asked why and he said that they could not reproduce the noise. She asked me to come and talk to the Manager. We went round and around with him as it was the same noise that we had with our first visit. He said that he was aware of that and it was a common problem and knew all about it. When asked why that no action was done. He stated that he could not reproduce the noise. This took place for about 10 minutes. I repeatedly asked if you know about ths common issue with these vans, then why was it not fixed. He just said that he could not reproduce the noise. It was like something out of an Abbott-Costello movie. After 10 minutes of this garbage we had to leave to get the kids in bed. The bottom line is that the repair was not done. The noise is still there and they have an uphappy customer. I will be in the market for a new car in the near future and was seriously considering a purcahse of a Honda from Roush. Unfortunately, this has left a bad taste in my mouth and I could not give a positive endorsement of their dealership. My guess is since we did not purchase the vehicle there, they did not want to do the warranty work. I wish that they would have been upfront about that. More

Tim Senek and Lori Strohofer were excellent and straight to the point on helping me with find a car in my price range. They explained the process to me about purchasing a vehicle. As far as I'm concerned th to the point on helping me with find a car in my price range. They explained the process to me about purchasing a vehicle. As far as I'm concerned they made me feel at ease and comfortable. That's the kind of people I like to deal with. Wonderful customer service. Almost like family. More

My experience at Roush Honda exceeded my expectations. As it was my first time shopping for a car, I was pretty hesitant to commit to anything and anxious about the whole process. Richie Phillips really shon it was my first time shopping for a car, I was pretty hesitant to commit to anything and anxious about the whole process. Richie Phillips really shone during this, making sure I understood everything thoroughly and answered all of my questions. He was kind, conversational, and never pushy, and I walked in and out with the perfect car and a fair price in a matter of hours. Thank you for making my car-buying experience a great one! More

Richie Phillips is AWESOME and should be the MAN you look for when buying a quality used car when visiting Roush Honda. He has in depth knowledge on every vehicle that Roush Honda has to offer...great detail for when buying a quality used car when visiting Roush Honda. He has in depth knowledge on every vehicle that Roush Honda has to offer...great detail on the history of the car up front. Richie offered to drop the car off at our home as we finalized the deal. He was patient, friendly and made us feel comfortable over a several day process and even cleared his calendar to make it easier for us to wrap things up. His friendly, easy going manner made the experience enjoyable. If you are looking for a quality used Honda ask for Richie, he won't steer you wrong.....Thanks for all of your help. More

Richie Phillips is the MAN you should be looking for. He has got indepth knowledge on every vehicle RoushHonda sells, explains minute details on history of car upfront. Richie even walked that extra mile to has got indepth knowledge on every vehicle RoushHonda sells, explains minute details on history of car upfront. Richie even walked that extra mile to have the car delivered to me at my work place. Great thing I managed to walk in the store and got the deal closed in about an hour. Overall wonderful experience. Thank You Richie More

My wife and I had read may positive reviews of other people who had done business with Dave. I am delighted to report that we too were extremely pleased with our new car buying experience working with people who had done business with Dave. I am delighted to report that we too were extremely pleased with our new car buying experience working with Dave. He was very knowledgeable , friendly, and seemed sincerely interested in helping us make our selection. I will highly recommend Dace to our friends and family. From now on, Dave Holscher will be the only person I will deal with. More