Roush Honda

My wife and I had read may positive reviews of other people who had done business with Dave. I am delighted to report that we too were extremely pleased with our new car buying experience working with people who had done business with Dave. I am delighted to report that we too were extremely pleased with our new car buying experience working with Dave. He was very knowledgeable , friendly, and seemed sincerely interested in helping us make our selection. I will highly recommend Dace to our friends and family. From now on, Dave Holscher will be the only person I will deal with. More

This was my first time going to bigger used car dealership, and I was dreading the process. After my experience with Roush, I would definitely go back and recommend them to others. The salesman, Ri dealership, and I was dreading the process. After my experience with Roush, I would definitely go back and recommend them to others. The salesman, Richie Phillips, was very friendly, knowledgable about the cars, and at no point made us feel like we were being pressured. When the car we wanted was sold, he was willing to give us a deal on a comparable one with a higher list price. Once we made our decision, he helped us put the car on hold quickly so we could get our 11-month old home to bed. He then came in on his day off the next day to finish the deal. Overall, he provided excellent customer service and made us feel very comfortable about the whole experience. The Roush facility is nice, and they have a good selection of used Hondas. I will definitely be returning to them the next time I'm looking to purchase a car. More

A special thank you to Norm Nolder for his professional attention to detail in my out of state purchase of a used Honda Accord! I was fully informed of the Accord's minor and major issues, Norm and the Ro attention to detail in my out of state purchase of a used Honda Accord! I was fully informed of the Accord's minor and major issues, Norm and the Roush team got the vehicle registered for me, shipped it a thousand miles and answered 10,000 of my questions. When I go 'car' shopping in the future I will begin with a call to Norm! Many Thanks! More

Roush Honda along with great help from Richie were able to provide excellent service on my first car purchase involving payments and also a trade in. I highly recommend this dealer hopefully will work with to provide excellent service on my first car purchase involving payments and also a trade in. I highly recommend this dealer hopefully will work with them later in life! More

My wife and I were searching for a particular car that Roush Honda had in stock. As we pulled into the lot and parked, Lori Strohofer was outside and greeted us. She wasted no time in helping us look ov Roush Honda had in stock. As we pulled into the lot and parked, Lori Strohofer was outside and greeted us. She wasted no time in helping us look over the car we were interested in and answering any questions we had. After a successful test drive, we proceeded to start paperwork on the car and Lori did a fantastic job of moving the process along quickly. This was our first experience with Roush and it was a great one... I highly recommend this dealership for anyone looking for exceptional service and a great experience. More

This was the third vehicle I've purchased from Roush Honda and our second from Lori Strohofer. Every experience has been positive. Lori is very professional, and she has always helped us find exactly Honda and our second from Lori Strohofer. Every experience has been positive. Lori is very professional, and she has always helped us find exactly what we wanted. I would highly recommend Roush Honda and Lori Strohofer to anyone looking for a car. More

Lori Strohofer was delightful to work with. She explained everything in detailed but simple terms, and made the entire selection and buying experience quick, informative, and fun. I am thrilled with the car everything in detailed but simple terms, and made the entire selection and buying experience quick, informative, and fun. I am thrilled with the car we purchased, and am confident that Roush Honda will provide us great service in the future. More

Recently, I had been shopping for a car (new or used) and was very familiar with the Roush Honda dealership. I had found a Certified Used 2012 White Honda Civic that had 8k miles. I had went to Roush Honda a was very familiar with the Roush Honda dealership. I had found a Certified Used 2012 White Honda Civic that had 8k miles. I had went to Roush Honda and spoke to a saleswoman, Lori Stohofer. I fell in love with the car and the clean carfax helped with the sale. When looking over the body of the car the day of the purchase my grandfather (cosigner) and I had stumbled upon a few paint chips that we figured were due to rocks hitting the bumper. We had gone over all the work and repair that had been done to the car. One repair that caught us off guard was that both the front tires had been replaced. When propmted for a reason, Lori had told us that the previous owner must've gotten a flat and to balance out the tire he had put on, they decided to replace both front tires. Fair enough, we understood. About a month into having the car, after every rain storm, more and more paint started chipping off. When driving more than 45 mph the car obviously showed signs of needing an alignment. Also the body and hood of the car did not match up in alignment. I took the car back to Roush to have it examined and have the repairs made and I asked if there was any possibility the car had been in an accident. I was advised the car definitely wasnt but they would have the body shop inspect it and also have all the paint work fixed. Sure enough, a manager J Ronard contacted me with the devestating news. The car had "unproper welding" to the frame, but they had fixed all the paint chips. I asked that they provide me with a car of my choice with similar pricing and call it even. That however was not something they wanted to do. So, we came to the conclusion that I wanted a refund, and they agreed. HOWEVER, a month later while browsing their website, they are reselling that SAME car for more than $1000 than what I had paid for it and also fail to mention the damage that was found on the car. They also stated that the car was a one owner clean car fax which is false. They have been nothing but an inconvenience and an unreliable business and I would not recommend anyone to take a step into that dealership. It will be the biggest waste of time and money. More

Lori Strohofer was an excellent sales person. She advised us on different selections and options when purchasing our Honda. She shared personal experiences with us which made our experience with t advised us on different selections and options when purchasing our Honda. She shared personal experiences with us which made our experience with this Honda dealership more personal . I would highly recommend this dealership to any one wishing to purchase a vehicle. The dealership owner spoke with us and gave a decent offer for our trade-in. I think it could have been more but I realize I'm just the seller trying to save money. He was fair, personable and professional in handling the transaction. The shop got our purchased automobile ready in one day and paid attention to the details that we required for the car to be road ready and drivable for our son to drive back to school, which is six hours away. Everything was explained in relation to warranties and what the dealership would be responsible for. I was impressed with the service and staff and would definitely suggest this dealership to anyone desiring to purchase a new or used car. I purchased a used car but the service was excellent. The whole process was streamlined and well organized when dealing with the finance department. All forms where explained and organized so that we could walk out with all documentation in hand. I walked away from the dealership feeling that I had made a good purchase. With the kind of service that I received I would have been willing to pay more. Thank you Lori and Roush Honda for your great Service! Charles E. Bryant Sr. More

While our initial experience through the new car buying process was rough, the dealership did the right thing. Thank you Mr. Melville for your call. Follow up: Went to CARMAX and received $1000 more process was rough, the dealership did the right thing. Thank you Mr. Melville for your call. Follow up: Went to CARMAX and received $1000 more for our trade in than what was offered by Roush Honda when they were trying to be nice because of our bad experience. Amazing.... More