Roush Honda

We have just made our very first Honda purchase which is a new CR-V. We had narrowed our choices and were just a few questions away from finalizing our decision when I entered the dealership. I met with Kri a new CR-V. We had narrowed our choices and were just a few questions away from finalizing our decision when I entered the dealership. I met with Kristen and it wasn't long before the anticipated discomfort of being in an automobile showroom with a salesperson was put to rest. This dealership was obviously different from any other with which I had dealt and the angst of eventually entering into a negotiation process was gone. Kristen showed me the vehicles in the Roush inventory that might meet our criteria but it was necessary to leave and return later that day with my wife in order to get her input. We returned and made a purchase that same day and could not have been more pleased with our experience. Never did I feel rushed to buy or pressured to buy other products or services as had been my past experience with other dealerships. I now must ask why I had not discovered Roush sooner. Thank you Kristen Taylor and Rich Broderick for all of your time and friendliness during what can be a confusing and hand-wringing ordeal. Steven and Susan Haninger More

We had to get another car and we visited several car dealers in Columbus, Ohio. It always felt like we had to have our guards up because of the pushy sales people. When we arrived at "Roush Honda" we me dealers in Columbus, Ohio. It always felt like we had to have our guards up because of the pushy sales people. When we arrived at "Roush Honda" we met up with Richie Philipps, which put us at ease. Richie told us to take our time and we test drove several cars. He was very patient and answered all the questions we had. Richie is very good at what he does. We decided from now on "Roush Honda" will be the only car dealer we will buy from. We recommend Richie Phlipps to all our family members and friends. Great job! We love our new Honda Accord. Thank you, Richie. More

I have purchased vehicles from three different dealerships in the greater Columbus, OH area. Out of the three, Roush Honda is in a category of its own. This was the second time my wife and I hav dealerships in the greater Columbus, OH area. Out of the three, Roush Honda is in a category of its own. This was the second time my wife and I have done business with Roush, and both experiences have been exceptional. We have worked with both the new care dealership and the pre-owned dealership and were equally impressed by each. During our most recent experience we worked with Richie Phillips. I would recommend that any of my friends and family members work with Richie. He is professional, courteous, funny, and I truly felt that he had our best interest in mind. That has NOT been my experience at some of the other local dealerships. We have also regularly used their service department and have nothing but good things to say about them as well. Roush Honda is in a league of its own and we will continue to purchase our vehicles through them in the future. More

John Newton is extremely exceptional and a genuine guy. I have worked with him a few times over the last decade that he has been at Roush Honda....and I have always kept him in mind when searching for a vehi have worked with him a few times over the last decade that he has been at Roush Honda....and I have always kept him in mind when searching for a vehicle. He is easy to deal with, straight forward,kind, and he doesn't give you the run around that I have gotten soooo many times at other dealers. We just purchased a 2012 Honda Civic at a great price! I will be back when my other vehicle's lease is up(Honda Accord). If you want great service...request the Best! John Newton! Tell him Meredith Sivi sent you:) More

My experience purchasing a car from Roush was exceptional from start to finish. My sales professional Lori Strohofer was pateint, engaging, and went above and beyond to accomodate my wife and I. She far exce from start to finish. My sales professional Lori Strohofer was pateint, engaging, and went above and beyond to accomodate my wife and I. She far exceeded our expectations and is the reason I used the term "sales professional" rather than "sales person", we found out with this visit there is definitely a difference. I train nearly 4000 people a year, Roush and Lori have become one of my stories of what exceptional service should be. Thank you for a wonderful experience! More

Lori was awesome! I usually walk away from car purchases feeling as though I could have done better. Lori was happy to talk everything through with me and left me feeling quite good about our purchase. I feeling as though I could have done better. Lori was happy to talk everything through with me and left me feeling quite good about our purchase. I would not hesitate to recommend Roush to anyone. Thank you for a great car! Rob and Kristy Parton More

I'm a long-time loyal Tom Miller fan and he exceeded my high expectations yet AGAIN as usual! To be truthful, some might consider me somewhat of a Honda snob; I'm a little bit picky (okay scratch that, VE high expectations yet AGAIN as usual! To be truthful, some might consider me somewhat of a Honda snob; I'm a little bit picky (okay scratch that, VERY PARTICULAR) about my Honda requirements. I rarely compromise in what I want, and Tom would never try to talk me into something I'm not personally 'sold' on just to make a sale. I went into Roush to meet with Tom with quite a long wish-list (and not exactly sure what to expect when buying used, as this was my first experience buying a certified pre-owned Honda). But fearless Tom stepped up to the challenge. He was brutally honest when he told me he wasn't 100% sure everything I wanted even existed within the pre-owned world. But within 1 hour of getting my wish-list down in his computer, he found my EXACT dream-car CR-V down to the very last (very RARE I must add) black leather interior detail. To some, Tom Miller may just be a talented Honda salesperson, but to me, he's more than that, he's my car guy AND my friend. Magical Miller, you've done it again! I'm positively smitten with my new Honda CR-V! More

Tom was very friendly and courteous. He had a lot of knowledge of the Honda automobiles and their features. I was surprised how smooth this process went with all the details involved. I never felt push knowledge of the Honda automobiles and their features. I was surprised how smooth this process went with all the details involved. I never felt pushed or rushed into anything. I would highly recommend Tom and Roush to anyone. More

Great experience and will be back for future businesses. My salesperson Richie Phillips was excellent. We love our 2009 CRV. I also love the atmosphere their at Roushhonda oppose to other Honda dealers in t My salesperson Richie Phillips was excellent. We love our 2009 CRV. I also love the atmosphere their at Roushhonda oppose to other Honda dealers in town. Thank you. More

Very satsified and would absolutely recommend Roush Honda to anyone! Lori was an excellent sales person to work with. As an out of town buyer (from another state), I was very nervous to purchase a vehicle to anyone! Lori was an excellent sales person to work with. As an out of town buyer (from another state), I was very nervous to purchase a vehicle over 200 miles away, she couldn't have made this process any easier!! More