
Roush Honda
Westerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I want to commend Mr Phillips' customer oriented, knowledgeable and friendly service. While I knew what I wanted in a used vehicle when I walked in, he made the buying process very easy. There wasn knowledgeable and friendly service. While I knew what I wanted in a used vehicle when I walked in, he made the buying process very easy. There wasn't a lot of walk back and forth to the manager to haggle price. We all know every salesman knows what the dealership paid for each used car and the margin they must make. There's no need to play the "get permission from the manager" game and Richie didn't. I felt like I didn't waste a lot of time in the negotiation, but did have room to work the price down. Much better than the dealers that have the "no haggle low price" that isn't low at all. Richie is very knowledgeable about his product line. He took the time to answer my questions about the car with real facts, not just vague "I think" answers. He also introduced me to a Maintenance Customer Service Adisor and explained the drop-off, loaner car, and pick-up options. Another additional step I thought was very useful and helpful. The company should be prode to have Richie as a face to the public. More
Worked with Dennis Kramer on buying a used Honda Accord and it was the best car buying experience I've ever had...and I've purchased a number of cars over the years! Everyone was friendly, didn't put any and it was the best car buying experience I've ever had...and I've purchased a number of cars over the years! Everyone was friendly, didn't put any pressure on us and there were no games or strong-arm tactics I've experienced at other dealerships. We highly recommend Dennis and Roush Honda and will be back to them for any future car purchases. p.s. since it was used, there were the normal, expected small chips/scratches. Their touch-up paint guy was great and did an outstanding job. Looks new again! More
Lori was very thorough & professional. I am also in sales, and she did a great job of explaining the differences between Roush Honda and other Honda dealerships. When I arrived at the dealership, all o sales, and she did a great job of explaining the differences between Roush Honda and other Honda dealerships. When I arrived at the dealership, all other employees were very friendly and made certain I was acknowledged & taken care of. I never fealt the streotypical pressure of a car sales person and/or the dealership. I would defiintely reccomend Lori & the Roush Honda dealership to a friend. More
We had a very good experience with Roush Honda. We were given lots of details about the vehicle and felt very informed about making our decision. We did not feel pressured to purchase the vehicle or any o given lots of details about the vehicle and felt very informed about making our decision. We did not feel pressured to purchase the vehicle or any of the "extras" that are offered. We will be back for our future Honda purchases. More
We tend to keep our cars for 7 or more years so the purchase of a new car is a serious decision for us. Roush Honda has an excellent reputation among our friends so we decided to visit dealership. Th purchase of a new car is a serious decision for us. Roush Honda has an excellent reputation among our friends so we decided to visit dealership. This is the first Honda we have owned. John Newton is the sales representative with whom we worked. He was knowledgeable and straightforward. There was none of the game playing that we experienced at other dealerships. We felt good about our interaction with him. I don't know if this was the best price we could have gotten, but it seemed fair to us. We don't like to haggle so we just asked him what his best price for the vehicle was and that is what we accepted. We visited and researched other Honda dealers in the area and Roush Honda had one of the best ratings. We were comfortable with our overall experience. We will continue our evaluation as we experience service in the future. More
I worked with Tom and he made me feel like I was buying a new car. He really knew Honda vehicles and was able to get me into the type of car I was looking for. Overall the experience was unlike any I have ex new car. He really knew Honda vehicles and was able to get me into the type of car I was looking for. Overall the experience was unlike any I have experienced. I will go back to Roush Honda for all my future car purchases. More
I am a returning customer, and so I had an idea of what to expect. Richie was very friendly and patient. Listened to what I was looking for and was not pushy. The quality of service I received was great. T to expect. Richie was very friendly and patient. Listened to what I was looking for and was not pushy. The quality of service I received was great. They staff was accommodating and I walked away with the car I wanted and very happy customer More
We found Mr. Dave Holscher to be knowledgeable, courteous, and fluent on his product. He helped us make a wise and affordable choice. He was very avid to update us on information on our purchase. courteous, and fluent on his product. He helped us make a wise and affordable choice. He was very avid to update us on information on our purchase. --Barb and Matt Hawkins More
From the moment we walked into the showroom until we left with our "new" used Civic, Richie Phillips made this experience a painless almost pleasant one. He helped us work out payments to fit our budget as with our "new" used Civic, Richie Phillips made this experience a painless almost pleasant one. He helped us work out payments to fit our budget as well as search for a car that would meet our needs. We tried one car and were ready to buy it but Richie wanted us to check out each car that fit our criteria so that we would be happy. When we went to sign the papers we were treated wonderfully and not pressured to buy anything we didn't need. The conversations were honest and without pressure. This is the 8th car we've bought from this dealership both new and used. More
I had a wonderful experience shopping for my car at Roush Honda. Everyone was friendly and helpful and the salesman, Dave, took his time explaning to me the car's features once again after the sale. As far Honda. Everyone was friendly and helpful and the salesman, Dave, took his time explaning to me the car's features once again after the sale. As far as the price, it couldn't be beat. Thank you Dave! More