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Route 1 Chrysler Dodge Jeep Ram of Lawrenceville
Lawrence Township, NJ
1,522 Reviews
Introducing the NEW Route 1 Chrysler Dodge Jeep RAM of Lawrenceville NJ. New Ownership, NEW Management, NEW inventory, a first class service center and a WHOLE NEW way of serving Central New Jersey and beyond with the best car buying experience ever! A lot of Dealerships talk about having the lowest prices, but we GUARANTEE IT! Call us today to learn about our Easy Route 1 Transparency Pricing. At Route 1 CDJR, you'll find the largest selection of new and pre-owned vehicles ready for immediate delivery. All ours cars are thoroughly inspected by our factory trained, certified technicians, and they are detailed inside and out to look brand new! We're proud be be part of this great community and we promise to ensure that our customers are 100% satisfied with all of their purchasing and service needs. In addition, we've assembled the most advanced network of lenders to make financing easy when you finance through us. Good credit, bad credit or just limited credit, Route 1 Chrysler Dodge Jeep Ram will secure you the auto loan you need for the vehicle you want! All our vehicles are CARFAX CERTIFED. SE HABLA ESPANOL! We'll be glad to answer any questions you have so contact us @ 1-888-672-0059 or visit us online at WWW.ROUTE1USA.COM. Be sure to look at all of our detailed photos of each vehicle to view all of the standard and additional options each vehicle may have such as NAVIGATION, DVD and REAR CAMERA. We guarantee you'll love the purchasing experience and first-class customer support you'll receive here at the all-new Route 1 Chrysler Dodge Jeep RAM. 1-888-672-0059/ ROUTE1USA.COM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Showing 1,522 reviews
July 10, 2007
This is a chronic transmission problem w/ the Caravan line. Service engine light went on and occassionally the car was stuck at 2nd gear. Took the car to Dick Greenfield. About 1/2 hour, they want t line. Service engine light went on and occassionally the car was stuck at 2nd gear. Took the car to Dick Greenfield. About 1/2 hour, they want to drop the pan which is $240. (just labor) so that they could investigate what the problem was. 2-3 hours later, got a phone call from the service dept. This time they need to take the transmission down - another $600. They found a lot of metal fillings; but still no clue what the cause of the problem yet. It is very likely to either replace or rebuild the transmission. Another 1500 - 3000 dollars. I figured the car is old and don't really want to continue pouring money into this pit. Wish Chrysler can do something about this. It is great for the dealer so that they could use this to milk us. Finally, told the service rep to put the pan - another 160. At the end, I spent $400+ to find out nothing. I would think they are the expert because they manufactured the caravan. I would expect this type of service from LeeMyles or AAMCO; not from a company that claims to be the authorized dealer or service center. Another thing, they said they rarely seen this type of problem with caravan. This is so dishonest; just check up the internet postings. From the consumer's response, the recommended thing to do is to bring the car to the dealer. I think I have to correct that response. Just a horrible experience. More
by kennychau
Helpful March 02, 2004
I have been coming to Dick Greenfield Dodge for a third year now, and I've had my ups and downs with this dealer, but in general I have to recommend them as a very good Dodge dealership. They have a 24-hr year now, and I've had my ups and downs with this dealer, but in general I have to recommend them as a very good Dodge dealership. They have a 24-hr service, which is a good thing, and they offer nicely discounted rentals if your car is in service - a rare feature for an average American marque.<br><br>I've had major repairs done there, and I've been a very frequent customer because I take care of my car meticulously - I have an excellent older Dodge sports car. After a little while at the dealership, I began sticking with Matt and Tim as my choice of mechanics, and that's become a very rewarding experience because they seem to be rather knowledgeable with my car (Tim owns a car just like mine himself). There are some other good mechanics, but I've developed a long-standing relationship with Matt and Tim. Also, Jim or Stacey at the service counter always offer courteous, competent help and are friendly. <br><br>In sales, I like Joe (he's nice and pretty laid back)... Rentals have excellent, friendly staff, which seems to be a pattern. The dealership seems to have a community of mostly friendly employees and makes it a pleasant enough place to visit when I have to.<br><br>I rate it all 5's because they've kept my car safe and running reliably over time. And when my car wasn't running, they made sure I always had good, reliable transportation (rentals). Thanks to all! More
by deniss
Employees Worked With
almost everyone!
