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Route 128 Honda

Reading, MA

4.6
1,524 Reviews

88-98 Walkers Brook Dr

Reading, MA

01867

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Showing 1,524 reviews

March 05, 2024

Scott and JJ gave us the best service and I couldn't be happier with the result. They walked me through everything and were no doubt absolutely amazing. More

by gmckoy132
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Mar 08, 2024 -

Route 128 Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Route 128 Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2024

Shout out to Scott Lassiter for a great job selling me on the 2024 Honda Crv. He was informative, enthusiastic, knowledgeable and patient, taking the time to answer my questions and provide a great sales exp More

by T1128
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Mar 06, 2024 -

Route 128 Honda responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Route 128 Honda so helpful in the purchase. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 02, 2024

I had the best experience! Thank you so much! Very please with all the help I got ♥️ More

by Dalinajly
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Mar 04, 2024 -

Route 128 Honda responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Route 128 Honda we are always striving to do better than your last visit. We hope you have a great day!

March 01, 2024

Scott L was absolutely amazing in getting my wife and I set up with our new car. Seamless, quick, and easy! Personable on all levels and answered all our questions with no hesitation. More

by Kaitlyncolella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Mar 04, 2024 -

Route 128 Honda responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Route 128 Honda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 28, 2024

My car buying experience was awesome. Scott Lassiter is the man. I will send all of my friends and family and colleagues to him. RT 128 Honda Rocks More

by Bapu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Mar 02, 2024 -

Route 128 Honda responded

Hi Bapu, thank you! We take our reviews seriously and are delighted to hear about your visit. At Route 128 Honda we are always striving to do better than your last visit. We hope you have a great day!

February 14, 2024

I cannot be more pleased with my experience at RT 128 Honda! The sales service is incredible. Everyone is so friendly and helpful. I walked in there at 9am having very little knowledge or direction of wh More

by Emma Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Nestor Monroy
Feb 16, 2024 -

Route 128 Honda responded

Hi Emma, thank you so much for your feedback about Route 128 Honda! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2024

Fantastic experience when leasing my new Honda CRV. Knowing I am not the easiest customer to deal with because my expectations are beyond high, and I want what I want, Aaliyah at Rt. 128 Honda was amaz More

by ame7596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aailyah
Jan 23, 2024 -

Route 128 Honda responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Route 128 Honda, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

December 25, 2023

Just had a great experience with Sales Associate Scott Lassiter helping my son to buy his 1st car... Scott walked us through every aspect of the process including the insurance process. I appreciated his More

by M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lassiter
Dec 27, 2023 -

Route 128 Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Route 128 Honda. Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2023

Great experience but a new car. Rob was awesome, extremely helpful and worked with me regarding pricing More

by N.KOTZUBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Giovannucci, Paul Panzini
Nov 06, 2023 -

Route 128 Honda responded

Hi, thank you so much for your kind words about your experience here at Route 128 Honda. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 05, 2023

Good experience day I bought my car but terrible since. Cannot get sales docs BM promised to email no matter what I try. They won't even return contact! Bought car more than a MONTH ago. More

by MandyMason
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Business Manager JJ
Oct 07, 2023 -

Route 128 Honda responded

Hi, we're extremely disappointed to hear about your negative experience at Route 128 Honda. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. We hope you'll give us the chance to make this up to you. If you'd be willing, please contact our Manager at (781) 896-6400. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.