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Route 130 Chrysler Dodge Jeep Ram - Service Center

Robbinsville, NJ

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186 Reviews

186 Reviews of Route 130 Chrysler Dodge Jeep Ram - Service Center

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June 04, 2022

I was promised several times for the delivery and timely repair of my vehicle. I was told that the part had been located and was being sent to the dealership. This information was relayed to me on 1/10/22 More

by csurrattinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Jun 06, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

June 03, 2022

I thought the dealership did a great job with the sale and addressing any needs or concerns I had. More

by IVINSJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karisa Markel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share you positive shopping experience with us. It was a pleasure serving you as customer.

May 31, 2022

Rob was great at keep ing me posted with the status of my 3 week repair. Too bad the parts took so long to find in the tnsfer case. Maybe a opportunity for 3d printing. Glad that the repair was covered und More

by TBARTLETT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
May 31, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

May 31, 2022

I asked for my computer system to be updated and they didn’t do it. Didn’t realize until I got home. Not bringing it back there. I don’t have the time for it to be in there for another 2 days. More

by scedco1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
Jun 01, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

Jun 01, 2022 -

scedco1972 responded

No thank you. I’d rather not deal with your dealership again.

May 30, 2022

They did an excellent job and will be back and recommend to other friends and family More

by LOUCELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karisa Markel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gorr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5 star review and recommending us to your friends and family. We look forward to seeing you again.

May 30, 2022

Will come again Mark was very helpful with getting the right mechanic to fix my suspension on my Jeep overland More

by kwiley329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karisa Markel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gorr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a positive service review. We look forward to seeing you again for your next service visit.

May 31, 2022 -

kwiley329 responded

You’re welcome

May 30, 2022

My jeep was serviced on the date of the appointment. I received a timely update from the service manager. My wrangler unlimited is running perfectly. A long standing problem appears to have been accura More

by pauljglassman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
May 31, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Paul, thank you for letting us know our service team provided you with a 5 star experience. It was a pleasure serving you as a customer.

May 26, 2022

Didn't explain added cost beyond purchase from f an extra key I won't be back More

by rweise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts
May 27, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

I apologize for your experience. Please contact me Jamie Rusignuolo at jamie@route46autos.com if you wish to discuss this matter further. Thank you.

May 27, 2022 -

rweise responded

There's not much too day other than I paid the parts department for a key & they didn't explain an installation charge. It's BAD business!

May 25, 2022

Mick is the best. Always gets me in and out quickly. Always keeps me updated on the status of my vehicle. Very professional. More

by cliftonp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick, Melissa
May 25, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a 5 Star review. It was a pleasure serving you as a customer.

May 25, 2022

The service department was quite helpful in explaining the 20,000 mile requirement for my Jeep to be serviced More

by CHARLIE120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike "The Jeep Guy" DeJesus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Route 130 Chrysler Dodge Jeep Ram responded

Charlie, thank you for taking the time to leave our service team a 5 Star review. We look forward to seeing you again.

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