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Route 17 Mitsubishi

Ramsey, NJ

4.7
63 Reviews
When you come to our Ramsey NJ dealership, you will discover that we offer more than just inventory, service, and financing for Mitsubishi models. Route 17 Mitsubishi is committed to exceptional customer service and creating lifelong connections with drivers in the Ramsey NJ area. We serve Totowa, Paramus, Bronx NY, Goshen NY, and beyond by meeting your automotive needs and viewing each customer from Totowa, Paramus, Bronx NY and Goshen NY as part of our extended community. At Route 17 Mitsubishi, we want you to feel like family when you visit us, and we treat each of our customers with the golden rule. Our sales team can help you get acquainted with our available new and used vehicles, and help you narrow down your choices to find your perfect car or SUV. Then, our finance team can help you find the perfect lease or loan to go with your Mitsubishi Mirage, Outlander Sport, Mirage G4, Eclipse Cross and Outlander. After that, we make your entire ownership experience easier with expert service and parts. We really are your one-stop destination for the entire car-buying and ownership journey, and we do it all with a smile.
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1355 NJ-17 S

Ramsey, NJ

07446

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Showing 63 reviews

April 05, 2024

Adem is service is the most valuable employee at this location . What he did for me after the sales manager refused to return my calls and instructed to not fix my car I had bought only 14 days prior. Ad More

by annamarywimmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
REYES TEXIDOR
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Route 17 Mitsubishi responded

Hi This Ray, Gen Manager at Route 17 Mitsubishi. The NJ used vehicle state mandated limited warranty is clear and specific to what is covered and the time of the coverage for every vehicle based on miles and model years.If the vehicle in question has more that 60/100k miles and or 7 years or more of age the coverage is not mandated.In this case, I had the main office review the file to be certain that the warranty if any was explained and that the customer had signed to the applicable terms after reviewing it.The dealership will issue a 30 day powertrain only warranty that had expired by more than 5 days.I also want make clear that the repair in question was a valve and a sensor which are not covered.I sympathize with the reviewers personal health situation and ultimately covered the repair cost internally. Best Wishes Ray Texidor

Apr 05, 2024 -

annamarywimmer responded

Now Reyes my vehicle was there 3 weeks and I did not receive 1 return phone call out of the 10 that I made directly to you . Repeat what you told me today in the showroom " that you were to busy to return my calls" . I'm sticking to what I said about you. Read the reviews Reyes someone actually posted your picture with the caption " This is Reye avoid at all costs" . I'm obviously not the first but hopefully the last . Again your not a nice man . I'm just beyond grateful for the AMAZING service department 🙏 top notch .

Apr 06, 2024 -

Route 17 Mitsubishi responded

We respect your review and we will continue to bring to our customers lawfull,transparent and seamless sales and service visit.

April 04, 2024

The service was tremendous. From the manager to the techs, they were polite, professional, and excellent at their jobs. I was hesitant to service there because of the dealing I More

by Clarence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Fermin
5.0
This rating includes all reviews, with more weight given to recent reviews.
REYES TEXIDOR
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Apr 04, 2024 -

Route 17 Mitsubishi responded

Thank you for taking the time to let us know how well my service team did.Please contact me @ your convenience @ 201-962 -8088 ext112 so we can discuss the Please contact me @ your convenience @ 201-962 -8088 ext112

April 02, 2024

I had a fantastic experience at the Mitsubishi car dealership. The staff was extremely knowledgeable and helpful, guiding me through the entire process with professionalism and patience. The dealershi More

by ELENATEITEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giavanni
Apr 05, 2024 -

Route 17 Mitsubishi responded

Thank you for your review. Ray Texidor Gen Mgr

April 01, 2024

I am always impressed with the customer service at Route 17 Mitsubishi! I will be back More

by MELINDAPINTO17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Route 17 Mitsubishi responded

Thank you for you review.We appreciate your business.

Apr 06, 2024 -

Route 17 Mitsubishi responded

Thank you

March 28, 2024

Adem Ghandour and Route 17 Mitsubishi are a winning combination. Their expertise, customer satisfaction, and commitment make them the best dealerships. I trust my car with them and would not go anywher More

by Stalin Calvache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Route 17 Mitsubishi responded

Thank you for your business.

March 28, 2024

Dealership is friendly and clean. Management is very knowledgeable on sales and service .. This is the place to come to if looking for a Mitsubishi. More

by PEUCHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Route 17 Mitsubishi responded

Thank you for your business.

March 26, 2024

The dealer personal is courteous and well informed. The prices are reasonable and they do work in a timely manner. More

by HENRYVIDALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic
Mar 27, 2024 -

Route 17 Mitsubishi responded

Thank you for your business.

March 15, 2024

Nice surprise after my recent oil change. My floor mays were changed out for new weather text floor mats! More

by CHRISTINE_IOVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Route 17 Mitsubishi responded

Thank you !

March 15, 2024

Very friendly very knowledgable and practical My problem solved in a shirt time And I have been informed about every thing More

by ALTUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Route 17 Mitsubishi responded

Thank you !!

March 09, 2024

Adem is very helpful. I enjoy going to this dealership compared to other Mitsubishi dealerships. More

by Ben
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adem Ghandour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Route 17 Mitsubishi responded

Thank you Ben.Adem and the team are here to help.

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