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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

Overview
Employees
Reviews
Vehicles
4.7
1,798 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,798 reviews

September 13, 2026

We had no intention of leasing again through Rt 18 after repeated difficulties with our previous vehicle and service and Ryan continued to call us and ask that we give him and team another chance. I appreci More

by lawhr927
Recommend Dealer
Yes
Employees Worked With
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonagh
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August 26, 2026

Efficient and straightforward. Michael was a pro and while I know his knowledge of the vehicles on the lot was a bit limited because he just started, he compensated with that by be More

by Silverbeachsilver
Recommend Dealer
Yes
Employees Worked With
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Hedges
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Aug 31, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback! We are thrilled to hear that your overall experience was efficient, straightforward, and easy. Michael's professionalism and depth of experience really shine through in his customer care, and we appreciate your understanding as he continues to learn all the nuances of our current inventory. Thank you for your business, and we hope you enjoy your vehicle!

August 17, 2026

Great service in and out real fast just went in for a recall to have done on my Jeep gladiator and turned out to have a full service done and Denise also explained the services that were done More

by Rdugan7840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alivia Lear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Bethavas
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Aug 31, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience and for the 5-star review! We are glad to hear that your visit for your Jeep Gladiator's recall was quick and smooth, and that Denise took the time to clearly explain all the maintenance completed on your truck. We appreciate your business and look forward to taking care of your service needs in the future!

August 15, 2026

Joe and Glenn were very respectful and explained everything clearly during the vehicle transaction. Best expierence purchasing a vehicle. I wouldn't go anywhere else, but Route 18 AUTO. Definitely More

by beebumbler411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Hedges
Print
Aug 31, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for the incredible feedback! We are thrilled to hear that Joe and Glenn provided clear, respectful guidance and gave you the best vehicle purchasing experience possible. Knowing that we are your top choice for future business means the world to us. We truly appreciate your trust and look forward to welcoming you back next time!

August 13, 2026

Everyone EVERYONE was polite and informed and courteous Matt was extraordinary! Patient and persuasive without being overbearing More

by Jamesascruggs
Recommend Dealer
Yes
Employees Worked With
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Delise
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Aug 31, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback and 5-star review! We are thrilled to hear that our entire team was so polite, knowledgeable, and courteous throughout your visit. It is wonderful to know that Matt made such a great impression by being patient, helpful, and attentive to your needs without any pressure. We truly appreciate your business and look forward to welcoming you back next time!

August 11, 2026

Very personable and a great experience Everyone was very nice and knowledgeable about the vehicle I was looking at it was a great truck buying experience More

by snkdunleavy
Recommend Dealer
Yes
Employees Worked With
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McDonagh
Print
August 09, 2026

Horrible don't stand by their cars or warranty Service manager Chris horrible communication ... last time I will be at this dealership or to lease a car ..alan and Mike a were the only pleasant people who More

by Mk8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill McDonagh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lardieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McDonagh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

I’m sorry to hear how frustrated you are with your experience. I’m disappointed that your overall experience with our dealership has left you feeling this way. I would like the opportunity to personally review what happened and see what we can do to help. Please reach out to me directly at the dealership so I can look into your concerns and work with you toward a resolution. We appreciate your business and I hope we have the opportunity to improve your experience with Route 18.

July 24, 2026

This is my fourth jeep with you my fifth in all so o guess your okay More

by Carrie LaMonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike A.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana
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Jul 29, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your continued loyalty and for choosing us for your Jeep purchases! We appreciate the trust you've placed in our team over the years and are grateful to have been part of your vehicle journey. We know we still have room to earn that fifth star, and we appreciate your feedback. We look forward to continuing to provide you with a great experience and helping you with your future Jeep needs!

July 11, 2026

Very friendly! ! Knowledgeable and courteous. They made me feel at home and won a new customer for both service and my next purchase. More

by fdnj0075
Recommend Dealer
Yes
Employees Worked With
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Hedges
Print
Jul 29, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the wonderful review! We're so glad to hear that our team made you feel welcome and provided a friendly, knowledgeable, and courteous experience. Building lasting relationships with our customers is something we truly value, and we're grateful for your trust. We appreciate you choosing us for your service needs and future vehicle plans. We look forward to continuing to provide you with the same great experience for years to come!

July 03, 2026

I had a Great experience with this dealership. Matt was knowledgeable, friendly and easy to work with. I would recommend him to all my friends and family. More

by lisadyer81
Recommend Dealer
Yes
Employees Worked With
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Delise
Print
Jul 29, 2026 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great review! We're thrilled to hear you had such a positive experience. Matt will be happy to know that his knowledge, friendliness, and commitment to making the process easy made a difference. We truly appreciate your recommendation and your trust in our team. Thank you for choosing us, and we look forward to helping you, your friends, and your family in the future!

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