Bill McDonagh
Bill McDonagh at Route 18 Chrysler Jeep Dodge Ram

Bill McDonagh

GM/ Dealer Principal

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.6
73 Reviews

Languages Spoken

English English

4.6

73 Reviews

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73 Reviews of Bill McDonagh

August 09, 2026

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Employee Rating

Horrible don't stand by their cars or warranty Service manager Chris horrible communication ... last time I will be at this dealership or to lease a car ..alan and Mike a were the only pleasant people who More

by Mk8888
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 01, 2026

Route 18 Chrysler Jeep Dodge Ram responded

I’m sorry to hear how frustrated you are with your experience. I’m disappointed that your overall experience with our dealership has left you feeling this way. I would like the opportunity to personally review what happened and see what we can do to help. Please reach out to me directly at the dealership so I can look into your concerns and work with you toward a resolution. We appreciate your business and I hope we have the opportunity to improve your experience with Route 18.

October 11, 2025

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Got me into the car I wanted at a great price. Very knowledgeable about options More

by JJBUSA1
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Recommend Dealer
Yes

Other Employees Tagged: David Zarillo, Alan Maynard, Ryan McDonagh , Jeremy H

Oct 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and for leaving a 5-star review! We’re glad to hear you got into the car you wanted at a great price and that our team was able to guide you through the options. Enjoy your new vehicle, and thanks again for choosing us!

June 06, 2025

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Great dealership been a customer for 30 years . Mike A is the best always for his customers More

by gryan528
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sophia Saracino, Mike A.

Jun 13, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Wow, 30 years — thank you so much for your loyalty and support over the years! We’re glad to hear Mike A has been taking great care of you. We’ll be sure to pass along your kind words to him. Thank you for taking the time to share your fantastic 5-star review and we look forward to serving you for many more years to come!

May 22, 2025

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Everyone that I dealt with was very professional. Jason took his time going over the features on yhe car. He set up my Bluetooth, showed how to make call and h I w the options worked. More

by craigpeine55
Purchase Time
Recommend Dealer
Yes
May 29, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your positive experience and for the 5-star review! We’re glad Jason took the time to thoroughly explain your car’s features and help set everything up for you. It’s great to know you felt well taken care of. Enjoy your new vehicle!

March 23, 2025

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From start to finish the entire experience when all there was great. Ryan and Bryt are the best! More

by Lisa E
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Recommend Dealer
Yes
Mar 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words and 5-star review! We're thrilled to hear that your experience from start to finish was great. Ryan and Bryt will be so happy to know they made such a positive impression. We truly appreciate your feedback and look forward to serving you again!

February 16, 2025

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Great service. Available when I have additional questions, Mike always answers promptly and straight to the point. More

by Marleny
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike A., Aaron Brown

Feb 24, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and for the 5-star review Marleny. We’re thrilled that you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

February 13, 2025

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We were so happy with the experience and everyone was so great in helping us pick out and buy our first car. They are the best!! More

by meaghancelmer
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Bryt Gandarinho, Ryan McDonagh

Feb 14, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and 5-star review! We're so happy to hear that you had a great experience with us and that our team was able to help you find your first car. We truly appreciate your kind words and are thrilled to have been part of such an exciting moment. Enjoy your new ride, and we look forward to serving you again in the future!

January 26, 2025

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Great place great deals… I get all my cars here. .excellent staff!! Always ready to help More

by Wowchris
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Trade-in Experience
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Recommend Dealer
Yes
Jan 31, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience and for the 5-star review! We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction and return business is our greatest reward and we are here for you every step of your automotive journey.

January 10, 2025

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The staff at Route 18 Jeep make buying painless as possible. It was a pleasure dealing with them. More

by kaptainmatt20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 13, 2025

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback and for the 5-star review. We are delighted that our team was able to exceed your expectations and make purchasing your new car a pleasant experience. Your satisfaction is our greatest reward and we are here for you every step of your automotive journey. We look forward to workin with you again in the future!

October 10, 2024

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The dealership is fantastic. Everyone involved was really helpful and quick. I would highly recommend them More

by pvaccari1593
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Recommend Dealer
Yes
Oct 10, 2024

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the fantastic review! We're so glad to hear that our team was helpful and quick in assisting you. Your recommendation means a lot to us, and we appreciate your support. We look forward to serving you again in the future!

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