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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

4.7
1,798 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,798 reviews

November 13, 2025

Do NOT buy a used car from this dealer. Sold us a car last week that shouldn't even be on the lot. The managers and GM's know of it too. Bought the car on Wednesday, it started making ho More

by Stacy Bren
Recommend Dealer
No
Employees Worked With
Mike A.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The GM
Dec 01, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

We’re very sorry to hear about the issues you experienced with your recent purchase. We understand how frustrating and stressful this situation must have been, and this is not the type of experience we want for any of our customers. We’d appreciate the opportunity to review what happened in detail and work toward a resolution. Since we can’t discuss personal account information publicly, please reach out to our management team directly or let us know the best way to contact you. Thank you for bringing this to our attention — your feedback matters, and we do want to help.

November 13, 2025

Pleasant staff. Knowable salesman. Clean and welcoming dealership. Popcorn! Very quick with paperwork. Salesman was helpful with questions More

by krubio1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the great feedback! We’re happy to hear you enjoyed our welcoming atmosphere, friendly staff, and clean dealership—plus the popcorn! It’s wonderful to know your salesperson was knowledgeable and helpful, and that the paperwork process was quick and easy. We appreciate your visit and look forward to seeing you again!

November 12, 2025

Dealership made the process quick and painless. Customer service through the whole process was excellent and so friendly. More

by sanchez.t0110
Recommend Dealer
Yes
Employees Worked With
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Maynard
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience! We’re so glad to hear that the process felt quick and stress-free for you. Our team takes pride in providing friendly and attentive customer service from start to finish, and it’s great to know that came through. We appreciate your business and look forward to helping you again!

November 12, 2025

Everything was great Good selection, friendly and knowledgeable staff all around. Very smooth process 5 More

by Cfortunka
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Brown
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the wonderful feedback! We’re glad to hear you enjoyed our vehicle selection and found our staff both friendly and knowledgeable. It’s great to know the entire process was smooth for you. We appreciate the 5 stars and look forward to helping you again in the future!

November 07, 2025

The best one, The people were very professional; it was the best store I've ever been More

by amcontractorsinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the incredible compliment! We’re thrilled to hear that our team’s professionalism stood out and that you consider us the best store you’ve visited. We truly appreciate your feedback and look forward to serving you again in the future!

November 05, 2025

The team went above and beyond and made my experience seamless. Highly recommend the team here More

by mikehutt20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McDonagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made your experience seamless and went the extra mile for you. Your recommendation means a lot to us. We look forward to welcoming you back next time!

November 03, 2025

This dealership was so easy to work with. I needed basic maintenance done and everything went smoothly; starting with the ease of making the appointment right up to arriving for the service. More

by Dawng23
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aziz Finney
Nov 19, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us and for leaving a 5-star review! We’re happy to hear that scheduling your appointment and completing your maintenance was a smooth and easy process. Our team always strives to be helpful and welcoming, and it’s great to know that came through. We appreciate you choosing us and look forward to assisting you again next time!

November 01, 2025

It Was great working with mike ,he was very helpful and understanding with what we wanted More

by marisa_sousa91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your kind feedback! We’re so glad to hear that working with Mike was such a positive experience. It’s wonderful that he was able to understand your needs and help you find exactly what you were looking for. We appreciate you choosing us and look forward to assisting you again in the future!

October 30, 2025

Matt was great. Fantastic communication and willingness to make a fair deal He's the best! More

by Mcfriedm
Recommend Dealer
Yes
Employees Worked With
Matt Delise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Delise
Oct 31, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank. you for taking the time to share your feedback and for leaving a 5-star review! We’re thrilled to hear that Matt made such a positive impression! It’s great to know his communication and dedication helped make your experience smooth. We appreciate your business and hope you enjoy your new ride!

October 29, 2025

It was a great experience. The sales people were knowledgeable and were able to answer all of my questions. We were able to work out a great price on my vehicle lease. I will b More

by jgiffert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Route 18 Chrysler Jeep Dodge Ram responded

We’re so glad to hear your experience was smooth and that our team could provide helpful guidance throughout the process. It’s great that you were able to find a lease that worked for you, and we look forward to helping you again when it’s time for your next vehicle!

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