Route 18 Chrysler Jeep Dodge Ram

Beware of their website offers and avoid this dealership On Saturday I went to the dealership looking to least the 2019 Jeep Cherokee that was on their website listed for $123.00 per month for a period of 24 On Saturday I went to the dealership looking to least the 2019 Jeep Cherokee that was on their website listed for $123.00 per month for a period of 24 months with 0 down. The stock number is 90005. Mike the dealer that asked me if I needed help checked to see if the car was available and then tole me that he "was surprised that it actually was" and usually "the cars are not available" that are advertised. The disclaimer showed a rebate for a current lessee of a NON Chrysler product and never mentioned a rebate for military. All of a sudden I was being told that the price of the lease was $250.00 per month and I did not qualify for the military rebate or the "current lessee of a Chrysler product" What how did that change? The other choice was for me to give them over $4,500.00 up front if I wanted the car for their advertised price of $123.00. Shameful. On both Saturday night and Sunday the car was still advertised on their website showing the low scam pricing. Now today the car disclaimer has magically changed. AVOID this unscrupulous dealership at all costs because they will cost you a lot of money. More

Great Experience SUPER satisfied!!!!! I have purchased a lot of new cars over the years & Rt 18 Chrysler Jeep Dodge by far was the BEST experience I ever had. From Sal SUPER satisfied!!!!! I have purchased a lot of new cars over the years & Rt 18 Chrysler Jeep Dodge by far was the BEST experience I ever had. From Sales to Service AWESOME people to deal with. Nice, courteous & VERY friendly people. HIGHLY recommend!!!!!!!!!!!!!! More

Great RESPONSE & SERVICE!!! Thanks to the great team there @Route 18 and their quick response, I am back on the road in less than one day. Ann was right on top of everything fro Thanks to the great team there @Route 18 and their quick response, I am back on the road in less than one day. Ann was right on top of everything from the time I called in, throughout the diagnosis of the problem and timely communications throughout the quick service provided. Technicians were spot on with the suspected cause of the problem and provided a quick turnaround as planned. Based on my experience, I couldn’t be happier with my Jeep and knowing that there are great service centers out there if you need service when you’re far from home... Dale Thompson More

Service work Work completed quickly and correctly. Staff was very courteous. Very happy with my experience. Staff was very helpful explaining all work that was com Work completed quickly and correctly. Staff was very courteous. Very happy with my experience. Staff was very helpful explaining all work that was completed on my vehicle. More

Excellent Service Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris calle Towed my Chrysler minivan into Rt. 18 CJD on Saturday to have the transmission replaced. Thursday I was driving it home. Great Service! Chris called me and kept me informed as to the progress. All went as discussed. Vehicle drives better than before. Thanks guys. Excellent work! Mike More

Awesome service! Jeffrey Henry Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. Thank you for the great service and taking care of my care. I was in and out very quickly and appreciate that very much today. More

Warranty work My Dakota was just given a new trans. and many other parts. Which took two weeks to do. All covered by warranty they did a great job and they didn My Dakota was just given a new trans. and many other parts. Which took two weeks to do. All covered by warranty they did a great job and they didn't sell me the vehicle. They offered a loaner car which I didn't need. they kept me advised of the work as it went along Dante De Matteo More

Great repair experience Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeff Everything went as good as I could have hoped from the time I stepped in the service department door. From the parts desk to my Service Advisor (Jeffrey Henry) I was given fast and friendly service. Even my final bill was less than expected. More