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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

4.6
1,630 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,630 reviews

February 15, 2018

service 2/7/18 Had problem with discolored head light lens. did excellent job of clearing the lends. If I owned a company I would want Ann Schulz working for me. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Schulz
February 13, 2018

First oil change for our new Jeep We bought an almost new Jeep last month in Pennsylvania for our daughter. After an initial hiccup in the first phone conversation while trying to sch More

by MVanHorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna, Christopher Toth
February 13, 2018

Outstanding Customer Service The service team here went above and beyond to take care of my Jeep. Not only did they get the parts needed in a day but had the vehicle back to me th More

by JoeA6610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
Feb 13, 2018 -

Route 18 Chrysler Jeep Dodge Ram responded

Happy to hear that we were able to help you get the parts that were needed to fix your vehicle and were able to get you back on the road the same day.

February 13, 2018

Servicing my Jeep Grand Cherokee Ann was extremely helpful and attentive in speaking with me regarding my service needs. She has assisted me numerous times over the years that I've be More

by WalterB
Recommend Dealer
Yes
Employees Worked With
Ann Schulz
February 09, 2018

No pushy salespeople I am a Jeep lover, I went to route 18 Jeep to see if trading my existing one was a good idea, and to my surprise I was not attacked by the usual car s More

by Ana G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bedore
February 08, 2018

Winter service Service is great dealership is very well run. Courteous and attentive. Jon the service manager took time to explain andanswer all my questions waiting More

by Franklinton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Salerno, Jr., Sean Boyle
February 03, 2018

Great service department Fast service, service reps are very friendly and efficient. I've always had excellent results here. Since I bought my Renegade (2016), the folks here More

by Cheryl scher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Warren, Sean Boyle
February 01, 2018

Mopar tire repair I went to rt 18 for service on my tires Jeff was very knowledgeable in making my appointment go as smoothly as possible. From the moment I walked in I More

by Steve1080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Henry
January 30, 2018

Service Complain I been visit this location and they don't check 25 points as per description, When we call them, but then no reply, still we are waiting More

by YASHVANTRAI SHETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Lardieri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEFFREY HENRY, Rich Warren, Ann Schulz
Feb 08, 2018 -

Route 18 Chrysler Jeep Dodge Ram responded

We apologize for any issues that this may have caused you. I would love to speak with you further regarding this. Please give me a call at 732-387-2601 x 2248. I look forward to hearing from you. Chris

January 08, 2018

Great Service & Follow up, Most importantly Very Competent I had a problem with my Jeep that other dealers could not fix. Chris got it all figured out and repaired. I was impressed. The service consultant J More

by Taul_Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your business and your kind words! So happy to hear that our service team met your expectations and was able to diagnose and repair your vehicle. Great customer service is always what we strive for. And hearing all of your feedback is much appreciated and valuable to us. Safe travels!

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