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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,790 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,790 reviews
May 27, 2026
It had a better selection of vehicles than most dealerships we looked at. Matt was very professional and up front and did a great job getting us into the truck we wanted. All the representatives th dealerships we looked at. Matt was very professional and up front and did a great job getting us into the truck we wanted. All the representatives that we dealt with were excellent! More
by zehfoto
Verified Customer
May 21, 2026
Glenn and Joe understood I knew what I wanted and didn't have alot of time. Signed papers for first car Saturday morning and came back Monday to signs papers for second car and pick both up. have alot of time. Signed papers for first car Saturday morning and came back Monday to signs papers for second car and pick both up. More
by bettydaly1228
May 08, 2026
Below is my extreme dissatisfaction with the service experience I recently had at Route 18 Dodge regarding my Durango. I brought my vehicle in Monday 4/27 for routine maintenance and a check engine experience I recently had at Route 18 Dodge regarding my Durango. I brought my vehicle in Monday 4/27 for routine maintenance and a check engine light. I was told Jeff was not in, but was assured by the front desk woman that he would handle the service the following day(Tuesday 4/28). Mind you I already had an appointment set up for tuesday morning at 8:20am. When I followed up on Wednesday morning, Jeff informed me he was completely unaware of my vehicle or the requested work. Although he promised to expedite the process and follow up with me by noon, I received no communication. Following the authorization of work, my wife was told the vehicle would be ready Friday. I later found out this was not the case because parts needed to be ordered and technicians do not work weekends. We were promised the car Monday morning. Monday morning came and went . I finally received my vehicle back Tuesday morning. To make matters worse, the customer service during pickup was dismissive and unprofessional. There was no greeting or basic courtesy from the staff. Furthermore, I find the credit card surcharges on top of already high service prices to be unacceptable. I feel that these failures in communication and professional conduct stem from the leadership of the service manager, Chris Lardieri. The overall experience felt as though the dealership believes they were doing me a favor, rather than providing a paid service to a customer. I hope you take this feedback seriously to ensure other customers do not have this same experience but some how I feel it will fall on deaf ears. Fortunately, you have Jeff on your staff. He always tries to help out, even when his fellow service staff members have fallen short. I truly appreciated his dedication and effort. More
by mqdog9
May 08, 2026
Fantastic. Fast and efficient I by? Why? Would buy there again when my lease is up Fast and efficient I by? Why? Would buy there again when my lease is up More
by adam.durando
April 30, 2026
From the minute i came in the door ryan and salesman mike made me feel at home. Showed me many different options and kept it within my budget. Love my new dodge ram made me feel at home. Showed me many different options and kept it within my budget. Love my new dodge ram More
by Bryant152
April 27, 2026
Was a very easy experience and did a great job overall. Would do business again Would do business again More
by SPINELLOEDWARD
April 27, 2026
Top notch service Great experience from beginning to end. They got me the vehicle I wanted at the price I wanted. Top notch They got me the vehicle I wanted at the price I wanted. Top notch More
by katzenback.b
April 22, 2026
It is not a first time for us to get the Jeep from this location, at route 18. Overall we had a great experience with this dealership, especially with Mike who was working with us this time. His knowledge, location, at route 18. Overall we had a great experience with this dealership, especially with Mike who was working with us this time. His knowledge, efficiency and being courteous made our experience very pleasant. Will definitely recommend this location to our friends if they decide to by a similar vehicle. More
by azimova
April 15, 2026
The best service i never had,Mr Mike A and his team was amazing,im so happy!!! amazing,im so happy!!! More
by mpek1130
April 08, 2026
I have purchased a few vehicles from route 18 it’s always a pleasure. Ryan and Mike A were great and Sophia made the process so easy a pleasure. Ryan and Mike A were great and Sophia made the process so easy More
by Ben Devito
