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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,645 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,645 reviews
May 03, 2025
Very easy process with great service. Daniel was very helpful and knowledgeable Best dealership to work with Daniel was very helpful and knowledgeable Best dealership to work with More
by kbosco97
Verified Customer
May 03, 2025
Everyone was so nice,very professional. Alan has a lot of patience,answered all my questions. Will definitely come back for my next vehicle Alan has a lot of patience,answered all my questions. Will definitely come back for my next vehicle More
by anaeliscampos
April 30, 2025
Another amazing experience. Always feel welcome and well taken care of. The process didnt take long at all from start to finish and we will definitely be back. Always feel welcome and well taken care of. The process didnt take long at all from start to finish and we will definitely be back. More
by Latishamonique
April 30, 2025
Everyone was very welcoming & they made me feel like family. Matthew & Aaron were very knowledgeable & accommodating. family. Matthew & Aaron were very knowledgeable & accommodating. More
by Tbville77
April 27, 2025
They were nice, welcoming, nice, real customer service, with that speed of service, my wife was able to get her birthday car 😍 with that speed of service, my wife was able to get her birthday car 😍 More
by Arsene kablan
April 26, 2025
Amazing team. 3rd card from this dealership and will continue to give them business. Anyone in the neighborhood for a good experience I’d swing by to route 18. 3rd card from this dealership and will continue to give them business. Anyone in the neighborhood for a good experience I’d swing by to route 18. More
by pgers22
April 26, 2025
Everyone was very attentive as soon as we walked on the lot. Mike was able to answer any questions we had. They made it an easy process. lot. Mike was able to answer any questions we had. They made it an easy process. More
by gms1229
April 24, 2025
I made an appointment with the service department for an oil change. My former Jeep dealership has closed down so I needed a replacement dealership. They had a special on their website for either a syntheti oil change. My former Jeep dealership has closed down so I needed a replacement dealership. They had a special on their website for either a synthetic blend at $69 or a full synthetic at $89. When I entered the service department they immediately tried to sell me a service package and I no thanks but I appreciate the hustle. I said I'm just here for the $69 synthetic blend they said oh we don't do that anymore just the full synthetic. Well why is the deal up and offered if you don't do it ? they had no response for that. At that point I was ready to leave but stayed as I knew I had no time to make an appointment anywhere else and I needed it done. When the job was finished I went and paid and then they hit me up for a CC service fee. Which is out of hand at this point but that's a whole other issue. This is another shady way to bring more money into the service department and the dealership. Just About FYI the service advisor wasn't nasty or rude but they didn't go out of their way to assist in this. Why didn't she ask if I wanted to speak to a manager. Once again a dealership shows their true colors. I'll just move it along and use an outside company or another dealership. More
by darrenlowell
Employees Worked With
Denise B
April 19, 2025
Pre-sales service was great, but after the sale, it went downhill. We were promised a second key and three weeks later, still nothing. The parts department doesn’t answer or call back. The salesperson’s voi downhill. We were promised a second key and three weeks later, still nothing. The parts department doesn’t answer or call back. The salesperson’s voicemail is full, and emails aren’t returned promptly. I even drove an hour to pick up my plates—no key. Disappointing follow-through after a good start. More
by 801mx5
April 18, 2025
Matt and the whole staff were very helpful in putting my in a vehicle in my price ranged worked very well with me couldn’t be more happy in a vehicle in my price ranged worked very well with me couldn’t be more happy More
by JETSMETS18
