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Route 18 Chrysler Jeep Dodge Ram

East Brunswick, NJ

4.6
1,652 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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400 New Jersey 18

East Brunswick, NJ

08816

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Showing 1,652 reviews

February 21, 2023

Alyssa, Jay/Jason, Aaron and Javier provided a world class experience that met and exceeded all my expectations. The entire Team provided an extremely professional experience while making you feel like More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Lomelino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Columbie, Alicia Alonso
Feb 21, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

It's really great to hear that our team members made sure you had a world class experience and they really exceeded your expectations. Thanks for sharing your kind remarks for Alyssa, Jay/Jason, Aaron and Javier!

February 20, 2023

High price for oil and my truck had Saturday appointment they told me they lost the work sheet and they did on Monday 02 /20/2023 I needed my truck on Sunday so I had to use someone's car they pick me up More

by Nicknitro9856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

I tried reaching out to you this morning. At a moment of your convenience, please give me a call to discuss your visit. Christopher Lardieri Service and Parts Director Route 18 CDJR 732-387-2601

February 19, 2023

Rt 18 Chrysler dodge was a great experience from my salesperson Bryt she knows her stuff about the cars she's selling she doesn't pressure you about anything. Will definitely be going back for my next More

by Medicboy5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your kind remarks for Bryt. It's really nice to hear that she was so knowledgeable and please let us know if we can do anything else to help.

February 19, 2023

Great team did not feel pressured at anytime. Looking forward to the future working with them More

by ANTLIVE32007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Columbie, Kelly Mazza
Feb 19, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

We really enjoy hearing that our team was great and you didn't feel pressured. Thanks and we'll look forward to you helping you again with any future needs.

February 17, 2023

Exceptional Superb Quick Painless Respectful Knowled geable No pressure Choices Hassle free Friendly Honest Up front No gimmicks More

by JGKENYON0903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bedore
Feb 17, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

It's really nice to hear that our team was very helpful and they made sure everything was superb and you're pleased. Thanks!

February 08, 2023

everyone at this dealership was a great help in my transferring lease! Kelly worked with me and helped me out every way he could! thanks guys! the new jeep is beautiful. More

by N_CHRISTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Saracino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bedore, Kelly Mazza
Feb 09, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

It's really great to hear that our team was very helpful with transferring your lease. We really appreciate your kind remarks for Kelly and congratulations on your new Jeep!

February 01, 2023

Good service. The sales lady have a lot of knowledge give me couple options and work in my best interesting. More

by CaroHuszar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bedore
Feb 01, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

Thanks for sharing your terrific 5-star rating for our team. It's really great to know that our sales team made sure you had all the information you needed.

January 25, 2023

Absolutely Awesome. .the entire staff is pleasant and very helpful. Never any issues or problems More

by dodge34072
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Zarillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryt Gandarinho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bedore
Jan 26, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

We're so glad to know that our team is awesome and you have been pleased with everything, thanks!

January 25, 2023

They have excellent customer service, friendly environment, knowledgeable staff. Would definitely recommend to a friend. More

by timothy.pietrowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

It's wonderful to hear that our team provided you with excellent customer service and you appreciated our friendly environment and knowledgeable team. Thanks for the great recommendation as well.

January 23, 2023

Worst experience I ever had buying a car. No call response after they drop off the car. And I can’t drive the car anymore because they never send me my old and New plates and car is in the dri More

by A singh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear of your negative experience and would like to further discuss your experience in more detail to better understand. At a moment of your convenience, please give me a call directly. I look forward to hearing from you. Kind regards, Javier Columbie General Manager (732) 387-2600 ext. 2253

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