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Route 18 Chrysler Jeep Dodge Ram
East Brunswick, NJ
1,699 Reviews
Route 18 Auto, aka Route 18 Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our Route 18 Auto dealership today at 400 Route 18 to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,699 reviews
September 08, 2021
We had the pleasure of working with salesman Daryl Williams and he was very personable. He made our car buying process easily and smooth without any frustrations. We would highly recommend him to our Williams and he was very personable. He made our car buying process easily and smooth without any frustrations. We would highly recommend him to our family and friends! More
by Patrice
Verified CustomerEmployees Worked With
The owner’s son was also a joy to work with! , Jason Bedore
September 06, 2021
Micheal was insensitive and short concerning what I needed. Didn't resolve the problem. Still have to return for a problem that should have been resolved that day. needed. Didn't resolve the problem. Still have to return for a problem that should have been resolved that day. More
by jfrazer247
Employees Worked With
Michael,Nabinge
September 05, 2021
The service here is terrible. With an appointment they tell you the repair should take a few days and they don't even look at the car in that time frame. Jeff the service advisor tells you politely, but tell you the repair should take a few days and they don't even look at the car in that time frame. Jeff the service advisor tells you politely, but lies right to your face. The service here is terrible and they don't even fix the cars correctly. This has happened on many occasions. Don't go here. Other dealerships around. More
by ronmarc1
September 03, 2021
Radio broke on my 2 year old car. Now it’s gonna take weeks for the new one to come in. Very disappointed not buying another jeep again. weeks for the new one to come in. Very disappointed not buying another jeep again. More
by dontbuyajeep
September 03, 2021
My experience was excellent. Greeted by valet, service staff was professional and informative. Price was fair and work well done. Great job all around. Would recommend to anyone. staff was professional and informative. Price was fair and work well done. Great job all around. Would recommend to anyone. More
by chutchie0208
Employees Worked With
Other Employees :
Valet staff so good., Christopher Toth
September 02, 2021
Outstanding service! Chris Lardieri (service mgr.) runs a top notch shop and is an expert in customer service and satisfaction. We have been long time customers with many different vehicles for good reason w top notch shop and is an expert in customer service and satisfaction. We have been long time customers with many different vehicles for good reason with a well run and customer-centric service department like Rt18 CJDR -David More
by david
September 02, 2021
My service advisor Harley Zeleznik was very helpful and got me set up with service that I requested to have done as an oil change. She is very helpful and friendly as the rest of the staff I spoke with. got me set up with service that I requested to have done as an oil change. She is very helpful and friendly as the rest of the staff I spoke with. More
by ranghelli88
Employees Worked With
Harley Zeleznik
September 02, 2021
Car was delivered in perfect condition and on time under miserable weather conditions. Driver was friendly and helpful. He assisted in transferring over from my old truck to the new one in the pouring ra miserable weather conditions. Driver was friendly and helpful. He assisted in transferring over from my old truck to the new one in the pouring rain More
by Tbone
