Route 18 Chrysler Jeep Dodge Ram - Service Center

A Great place with a Great Staff,they are always ready to help their customers,Thank you very much for everything you do for me and my family. help their customers,Thank you very much for everything you do for me and my family. More

Sales department was flawless. The service department is a disaster. They should hire better technicians that understand how to fix a truck & hire foremans that actually look over the truck before it goes b a disaster. They should hire better technicians that understand how to fix a truck & hire foremans that actually look over the truck before it goes back to a customer. I was finally called last week (after 3 weeks) saying it was ready, we pick it up & the truck is still leaking coolant. So it went back into the shop, going into week 4 to be fixed. If you wanna have a runaround and wait 1 month for a simple job, this is the spot for you. The best is coming...... I pick the truck up yesterday to find pills in my car. If my 16 month old or my 3 year old put it in their mouths I can't imagine what would have happened. I go back to the dealership to literally zero concern from the manager, I was told that someone would reach out to me today, obviously no one has. But they did offer me complementary an oil change. Well, that TOTALLY fixed it. What a JOKE of a dealership. These guys give auto technicians a BAD NAME. They are the reason why people don't trust mechanics/ dealerships. More

Best service department I used. Very knowledgeable and Best service department I used. Very knowledgeable and precise about my vehicle. The estimate price they gave me was the exact price I paid. Defini Best service department I used. Very knowledgeable and precise about my vehicle. The estimate price they gave me was the exact price I paid. Definitely recommend. More

Great communication with us however we wish the feature to pay through the app was still possible. It was very convenient and easy to use in the past. to pay through the app was still possible. It was very convenient and easy to use in the past. More

Had a good experience I had an oil change and tire rotation. I was in and out pretty quick. Very friendly staff. Asked me if I needed anything let them know. rotation. I was in and out pretty quick. Very friendly staff. Asked me if I needed anything let them know. More

Fast turn around, great service. Had 3 open recalls and other problems that were all resolved . Always bring our dodge duarango and ram 1500 here for servixe other problems that were all resolved . Always bring our dodge duarango and ram 1500 here for servixe More

Fast turn around, great service. Had 3 open recalls and other problems that were all resolved . Always bring our dodge duarango and ram 1500 here for servixe other problems that were all resolved . Always bring our dodge duarango and ram 1500 here for servixe More

The Staff is Always friendly and the wait to check in and getting the oil changed is not long at all. Love the coffee e machine. getting the oil changed is not long at all. Love the coffee e machine. More

Best service experience I’ve ever had in my life I love Rt18 Jeep They’re so friendly and very patient .great job guys thanks Rt18 Jeep They’re so friendly and very patient .great job guys thanks More

This place has put together al all start team in the car dealership industry!!! From the cleaning staff...‘from the service team...’ To the sales team !!! Route 18 right rocks!!!! dealership industry!!! From the cleaning staff...‘from the service team...’ To the sales team !!! Route 18 right rocks!!!! More