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Route 18 Chrysler Jeep Dodge Ram - Service Center

East Brunswick, NJ

3.1
621 Reviews

621 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center

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October 19, 2020

I have previously submitted a review. Kudos to all in RT.18 Auto from Service Advisor Jeff Henry to shop techs who performed service on my Dodge Challenger. Absolutely keeping it running and performing More

by john.porcellana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2020

Very accommodating quick service, totally satisfied. Prefer this dealer for service over place I purchased from because they unlike Dealer that I purchased from value my time. More

by wrch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Toth
October 14, 2020

I took my Jeep for service, oil change, tire rotation and tire pressure everything was completed except the tire pressure, wasn't too happy about that. I must say Kevin was very nice and handled the problem More

by Slim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
October 12, 2020

Great work on my car. They take pride on the service that is needed to be done and received the car back clean like it was never there. More

by jji67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lardieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
October 08, 2020

Jeff was very helpful when I needed to get my oil changed and my horn fixed. I am normally not a fan of coming in and getting my car serviced, but Jeff made my experience a pleasant one. More

by psorrento58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

Jeff Henry was a big help and always tried to help or did help. The dealership was not a help if a called mgt level and left message NEVER received a call back. Good business More

by RAHCOACH101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McDonagh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim VanDyk, Janice Englishmen, Javier Columbie
October 05, 2020

Horrible service, went for oil change and took 2.5 hrs, after appointment. Car stalled after driving few miles. Checked and found the Air filter box is left open, Pipe to engine was left disconnected. They More

by ssharan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Henry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil SSotomayor 3rd
October 01, 2020

Under promised and overdelivered. Very professional and courteous, particularly having to deal with the coronavirus pandemic situation. Highly recommend this dealership service department. Thank you. More

by rlansey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Chrysler provided a Very friendly service. They fixed my problem which i was dealing with for 2 months. I will continue to come back repeatedly. More

by kshah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Toth
September 21, 2020

Stopped in for service with no appointment and Jeff took care of me right away and back on the road in 20 minutes. And of course Mike A checked on me to make sure I was taken care of as well. Top rated se More

by auntmaureenb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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