Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Route 18 Chrysler Jeep Dodge Ram - Service Center
East Brunswick, NJ
622 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
622 Reviews of Route 18 Chrysler Jeep Dodge Ram - Service Center
Sort by
September 03, 2020
Always professional and friendly service. Very well organized at the service desk with multiple staff members ready to process arriving customers. Quick service under 1hour organized at the service desk with multiple staff members ready to process arriving customers. Quick service under 1hour More
by mrdavesmm
Verified CustomerEmployees Worked With
Mike Nabinget
September 03, 2020
The service went perfect. I called to schedule an appointment and they fit us in the next day, I arrived a little late and they took me right away with no comment. We left the Jeep and they called w appointment and they fit us in the next day, I arrived a little late and they took me right away with no comment. We left the Jeep and they called when it was finished, picked up the Jeep and everything went as or better then expected. More
by charlep518
Employees Worked With
September 03, 2020
Love the service department here.. Friendly. Thorough and very conscious about customer safety during this difficult health crisis. Very happy with the service I received here. very conscious about customer safety during this difficult health crisis. Very happy with the service I received here. More
by wendysudul
September 03, 2020
Then people at front desk and workers are the best. They r caring professionals and help you out. My husband recently passed away and I relied on them for advice about my car. They r an asset to Chrysler. r caring professionals and help you out. My husband recently passed away and I relied on them for advice about my car. They r an asset to Chrysler. More
by panikvb
Employees Worked With
John Holden , Christopher Toth
September 03, 2020
Thank you very much for the excellent job. We appreciate everything you have done. Your employees are very professional and the best. We love your company. Thank you 😀 everything you have done. Your employees are very professional and the best. We love your company. Thank you 😀 More
by vlad_pas
Employees Worked With
Rich Warren, Ann Schulz, Christopher Toth
September 03, 2020
Service dept. Was very efficient and accommodating..friendly staff...we had to wait outside cause of covid but they made a very comfortable sitting area juat outside the service dept. accommodating..friendly staff...we had to wait outside cause of covid but they made a very comfortable sitting area juat outside the service dept. More
by CATCHERSMOM211
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
September 03, 2020
The service department crew is awesome. They go above and beyond to get me in and out with all my requested work. I was inform on the progress on my vehicle. beyond to get me in and out with all my requested work. I was inform on the progress on my vehicle. More
by cainb
September 03, 2020
Mike stepped up and assisted me in getting my vehicle fixed and looking into an unrelated matter that was not apart of the service that I went in for. I truly appreciated the help. fixed and looking into an unrelated matter that was not apart of the service that I went in for. I truly appreciated the help. More
by Robinson
Employees Worked With
July 29, 2020
TERRIBLE! I have never complained before online. They are thieves! Never go there for service! They lie to cover their mistakes! The WORST experience EVER! thieves! Never go there for service! They lie to cover their mistakes! The WORST experience EVER! More
by Jenred73
Employees Worked With
Mike
July 16, 2020
READ!! AND BE ADVISED.... STRONGLY recommend using READ!! AND BE ADVISED.... STRONGLY recommend using another dealer or service center to get your vehicle serviced. The complete incompetence and lack READ!! AND BE ADVISED.... STRONGLY recommend using another dealer or service center to get your vehicle serviced. The complete incompetence and lack of professionalism from their service department raises concerns on the quality of work being performed on your vehicle. I was told my truck would take UP TO one week to complete the service required once the parts were in. Two and a half weeks later, my truck was still untouched and not one person had the courtesy or responsibility to call and update me on what was going on. They didn't provide a loaner vehicle for the time my truck just sat there, leaving me no choice but to rent a vehicle at my own expense. Once I realized how careless and unconcerned they were with me as a customer, I decided to pick up my truck and stop paying for a rental. I requested to be contacted once the "special" tools needed to perform the service to my truck had arrived, and was assured once again that it would take no longer than 3-4 days to complete the service, since the parts were already there. Here I am over a month later.....still waiting. Glad I didnt hold my breath service team!! More
by icunha81
Employees Worked With
Other Employees :
Rich Warren, Ann Schulz, Sean Boyle, Christopher Toth
