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Route 22 Honda

Hillside, NJ

4.5
3,203 Reviews

75 US 22 West

Hillside, NJ

07205

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Showing 3,203 reviews

May 13, 2021

GREAT DEALERSHIP. I WOULD RECOMMEND ANYONE TO THIS DEALERSHIP. MY CARE SALESMAN ALEX GUZMAN & CORREY IS THE BEST. I APPRECIATE ALL THEIR HELP AND TIME. More

by ARUMPH31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Correy Degannes, Alex Guzman
May 13, 2021 -

Route 22 Honda responded

We are truly appreciate your great review! Our goal is to always provide the greatest level of customer service to all our customers so we are happy that you had a great experience with us.

May 13, 2021

Service was super quick! The staff was very nice and helpful when needed. The place was super clean and safe. I would highly recommend here. More

by fostertyasia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Borges, Chris Usman, Bernard Washington, Dayana Sanchez, Madelyn Ortiz, Abdel Nassar, Markell Milstrey
May 14, 2021 -

Route 22 Honda responded

Thank you for the great review. We are happy to have provided a pleasant and quick service experience for you!

May 13, 2021

My issue was fixed quickly and without hassle. I was contacted multiple times to let me know what was going on. So grateful for the convience and fix! More

by jadedstar27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cotignola, Edwin Tamayo
May 14, 2021 -

Route 22 Honda responded

We strive for a quick and hassle free service experience for all of our customers. Thank you for everything!

May 13, 2021

Peter was helpful given advice. Great service and very reasonable waiting time. Detailed list what was checked and done. I didn't see sticker with oil change sticker on window. Is it how it supposed to be More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Cotignola
May 14, 2021 -

Route 22 Honda responded

We are happy that Peter was able to provide a great service experience for you. Thank you for everything and if you have any questions about your vehicle you can reach out to our Service Director, Yancy Cabrera at 833-988-0703 to answer all your questions.

May 13, 2021

Paul is great to work with! He has patience and cares about the customer....he calls and explains what needs to be done and tries his best to help More

by TWTERRI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
May 13, 2021 -

Route 22 Honda responded

We are glad that Paul was able to provide a pleasant customer service experience for you! Thank you for the great review!

May 11, 2021

Excellent service. The work was performed well and within the time it was promised. The person who was taking care care was extremely friendly and overall professional! More

by audiel.roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
May 12, 2021 -

Route 22 Honda responded

Thorough service is always our goal so we are happy to read your review. Thank you for the positive review!

May 10, 2021

They knew I was driving 6 hours to pick up a used van at 10:00. Finance didn't even show up until almost noon. Got out around 12:45. Very upset More

by KIMCAPENOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt in sales
May 11, 2021 -

Route 22 Honda responded

Hello Kim, We apologize for the inconvenience and thank you for the chance to work with you. We strive to always provide the highest quality of customer service and it seems that there may have been a miscommunication on our end. We would like to rectify the situation so please reach out to our Sales Manager, Joel Maldonado at 833-988-0702.

May 10, 2021

My son bought the car here in Feb 2021 thru Carlos CH salesman. Still waiting for his license plate on May 10th. He wanted PA plates as he lives there, so he gave him his PA address when he bought the ca More

by emailsaly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos CH Hernandez
May 11, 2021 -

Route 22 Honda responded

Hello, We want to thank you for being a longtime member of Route 22 Honda and you let know that we appreciate everything. We also would like to apologize to you and your son for his experience getting his registration together. Please give our sales manager, Joel Maldonado a call at 833-988-0702 as soon as possible to have this straightened out.

May 13, 2021 -

emailsaly responded

Hello. I called at the number above and left a message with the person who picked up the phone. She said she will ask you to call me back. Thank you.

May 09, 2021

Excellent service. My service advisor,Paul ,was very helpful in helping me decide what service to to have performed to keep my car running in top performance. More

by EB41197
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
May 10, 2021 -

Route 22 Honda responded

Hello, we are glad that our service experts were able to help you keep your car running in top performance. Thank you for the 5 star review!

May 08, 2021

Worst honda dealer ever. The mechanics, sales executives are all cheats. I took my honda CRV 2018 for repair - suspension was broken and wheels were not aligned. All diagnoses they did came back saying I ne More

by Prasannakori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Lacarte
May 10, 2021 -

Route 22 Honda responded

Hello, We ensure you that we provide the highest level of customer service and care for our customer's vehicles. Yes occasionally we fall short but we always give our customers honest assessments of their vehicles based on industry standards/guidelines. We hope that all issues with your vehicle was corrected by the time that you left and we would like to review your experience. If possible, please give our Service Director, Yancy Cabrera a call at 833-988-0696.

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