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Route 22 Honda

Hillside, NJ

4.5
3,203 Reviews

75 US 22 West

Hillside, NJ

07205

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Showing 3,203 reviews

April 06, 2021

While rep was very nice, the wait was longer than expected and money was missing from my car. I reported it to the intake manager but have not heard back yet. I have been going here for years and thi More

by Sgd908
Recommend Dealer
No
Employees Worked With
Robert Lacarte
Apr 07, 2021 -

Route 22 Honda responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. Please reach out to us at (973) 937-7903 at your earliest convenience. We hope to hear from you soon!

April 06, 2021

Very clean. Employees are friendly. Was greeted right away and taken care of. Will be going back for sure. Keep up the good work. See you in June More

by li1tiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis
Apr 06, 2021 -

Route 22 Honda responded

Thank you for the positive 5 star review. We look forward to working with you more in the future.

April 06, 2021

I got Daddy took me in and everything went smoothly and my call is ready to call me and pick the right up I had a great time More

by BIGBUBBABR0WN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 06, 2021 -

Route 22 Honda responded

Thank you for the 5 star rating!

Apr 23, 2022 -

BIGBUBBABR0WN responded

I got my daddy to take me it's not my review

April 06, 2021

Service cater to the customers with attention to making sure that the customer received full satisfaction and Attention in servicing their vehicle in a stress free environment. More

by JOERODRIGUEZ75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Castlewood, Oscar Umanzor, Giovanni Rangel
Apr 06, 2021 -

Route 22 Honda responded

Thank you for the 5 star review. Providing a stress free experience is always our goal.

April 06, 2021

Paul is very Professional and knowledgeable . Been bringing my vehicle to Route 22 Honda Service since 2002. Always a pleasant experience. I will continue bringing my vehicle for service in t More

by KMPMKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
Apr 06, 2021 -

Route 22 Honda responded

Happy that you had a good experience having your vehicle serviced. We thank you for being a long time customer and look forward to working with you more in the future.

April 06, 2021

My visit was relaxing. My first experience to a dealer to have my car maintenance was great everyone was polite Pete did a wonderful job assisting me. More

by Mary J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Peterso and Peter Cotignola
Apr 06, 2021 -

Route 22 Honda responded

Hey Mary. We are happy that you had a pleasant experience having your vehicle serviced. Thank you for the positive review!

Apr 06, 2021 -

Mary J responded

Thank you for service.

April 06, 2021

Customers are treated right by giving active listening and reasonable service. The approach explanation and courtesy coupled with words of assurance to do perfect job enable customers to decide to entrust More

by olabimpeadefowoju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
Apr 07, 2021 -

Route 22 Honda responded

Thank you for the positive 5 star review! We are glad that you had a pleasant experience working with us and look forward to working with you more in the future.

April 06, 2021

Service is great but a little pushy about spending your money.The advisor listened to my needs and made my visit a happy one.Overall it was a good experience except serviceman forgot to put next visit stic More

by ROXXANETHOMAS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Shupe, Madelyn Ortiz, Edgar Santiagoi
Apr 06, 2021 -

Route 22 Honda responded

Thank you for the 5 star review! We are glad that you had a pleasant experience!

April 06, 2021

I had an awesome experience with this dealership. I would definitely recommend other to come here. The whole team was extraordinary pleasant. Thank you Rashon More

by HICKSRASHON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Arenas Toro
Apr 07, 2021 -

Route 22 Honda responded

Thank you for the 5 star review!

April 06, 2021

The customer setup is the worse. I left message for the services guy and didn’t get a call back I called 19 times fo More

by CHARM4_EVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter
Apr 07, 2021 -

Route 22 Honda responded

Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (973)-937-7903. We hope to find a solution promptly.

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