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Route 22 Honda
Hillside, NJ
3,203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 08, 2018
Oil change It was very good! I just one thing i didnt like and it was the fact the made me wait for so long for no reason. But other than that it was great It was very good! I just one thing i didnt like and it was the fact the made me wait for so long for no reason. But other than that it was great More
by Amauritooh02
Verified CustomerEmployees Worked With
Marxco
Helpful May 08, 2018
Beware of dark space ahead Personnel looked like they were overwhelmed with customers and them selves. xxxxx you serve breakfast and lunch because that’s how long the wait is Personnel looked like they were overwhelmed with customers and them selves. xxxxx you serve breakfast and lunch because that’s how long the wait is for an average of three hours to four. Received my vehicle cleaned outside but dirty and a piece of my interior broken which nobody amided to the damage......Thanks for the coffe! More
by victorazevallos
Employees Worked With
With 4 to 5 people including a Service manager
May 07, 2018
Express Service This was my first visit to get an oil change. The service that was provided exceeded my expectations. Maynor was very helpful to explain how the proce This was my first visit to get an oil change. The service that was provided exceeded my expectations. Maynor was very helpful to explain how the process works. I’m a female with very little knowledge about cars and keeping up with the maintenance. He assured that he will take care of everything. The process was super fast. The waiting area was clean and comfortable. Thanks Honda for everything. More
by GLASTERQUESHIA
Employees Worked With
Maynor
May 07, 2018
Safety recall and routine maintenance Paul was very helpful in assessing recommended routine maintenance and the safety recall. He understood that my time was limited and was able to get Paul was very helpful in assessing recommended routine maintenance and the safety recall. He understood that my time was limited and was able to get me out in a timely manner, while being able to get my vehicle’s issues addressed. More
by Rando
Employees Worked With
Paul Giameo
May 07, 2018
New Keyfob Service advisor Matt was very knowledgeable of the key replacement and notify of having two before trading will be recommended. CONS: Waited Service advisor Matt was very knowledgeable of the key replacement and notify of having two before trading will be recommended. CONS: Waited two hours for a new keyfob to be reprogrammed. Key replacement are expensive. More
by ortizc7
Employees Worked With
Matt
May 06, 2018
Excellent Service Excellent service.. prompt response.. Gio was extremely helpful in ahowing us a test drive explaining features and end to end tasks until delivering t Excellent service.. prompt response.. Gio was extremely helpful in ahowing us a test drive explaining features and end to end tasks until delivering the vehicle More
by Avinash
Employees Worked With
Gio
May 05, 2018
Excellent!!! Route 22 Honda Service Center is the best!!! I have been a Honda owner for 25 plus years and have had nothing but great experiences. Paul is awesome!! Route 22 Honda Service Center is the best!!! I have been a Honda owner for 25 plus years and have had nothing but great experiences. Paul is awesome!!! I recommend Route 22 Honda Service Center to everyone I know who owns a Honda. Keep up the great work!!! More
by YANKS199
Employees Worked With
Paul Giameo
May 04, 2018
They need to get their act together very disorganized ! In this day and age with all the car apps and competition you would think a dealership would be on their toes in every Aspect of buying or leasing a In this day and age with all the car apps and competition you would think a dealership would be on their toes in every Aspect of buying or leasing a vehicle. I found some areas to be OK and others extremely poor. For example When I walked in and told him I wanted a CRV base model lx they told me there were none left in stock and proceeded to test drive an EX. It’s still boils down to how much I can afford a month in payments and I decided to go up a little bit to get into the EX With more features they then proceeded to magically find an LX but of course it was going to be only at the new amount I proposed which was above my budget. I recognize that some of this is negotiations however I don’t like the fact that they cannot give me a list of what’s available when I walk in and it be the real list of Available inventory. Then they could not locate “the car” we negotiated at the end And found another one magically. I just find that to be a very poor inventory system they have in place and they need to get a better handle on that. Otherwise the process was smooth and my salesman Bill was very nice. He even brought the car to my office the next day when it was located in Ready which was a nice gesture considering I came twice to the dealership and was supposed to be leaving with my car the previous evening . My suggestion to them would be to look at every aspect of the customer experience and make it the best they can be in order to survive in the future with all the competition out there. More
by Waterless
Employees Worked With
Bill
May 04, 2018
Great Service and Customer Care! I love bringing my Honda CR-V to Rt 22 Honda. My husband and I both have CR-V’s and we always get our maintenance done here. The facility is always cl I love bringing my Honda CR-V to Rt 22 Honda. My husband and I both have CR-V’s and we always get our maintenance done here. The facility is always clean and customer care is great. The waiting period is fast. We highly recommend this place! More
by Rt224life!
Employees Worked With
Caesar
May 04, 2018
Transmittion The people are nice but was very disappointed in a new car defected transmitter.i got my car in one day and was very happy. The people are nice but was very disappointed in a new car defected transmitter.i got my car in one day and was very happy. More
by TRINZVELAN
Employees Worked With
Paul.
