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Route 22 Honda
Hillside, NJ
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.
Sincerely,
Carmelo Giuffre
President and Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,210 reviews
April 02, 2018
Miguel N was amazing I went there for a used car and Miguel did everything in his power to get me what I wanted thank you for all the help I went there for a used car and Miguel did everything in his power to get me what I wanted thank you for all the help More
by Dennis0124
Employees Worked With
Miguel’s N
April 02, 2018
Customer Service I booked an appointment on Friday and the center did not confirm my appointment when I reached there on my schedule time, I was told that my appointme I booked an appointment on Friday and the center did not confirm my appointment when I reached there on my schedule time, I was told that my appointment is not confirmed because of their system glitche and apparently they were not taking walk in customers that day. However, the manager was generous and asked us to accommodate. The service advisor was very unfriendly and not helpful at all with my questions and concerns. I paid and the advisor said my car is ready and will come out soon. I waited for 5-10 mins, no one come to deliver the car and I noticed that my car was parked in the parking lot and was locked. No one was around and I had to look for someone who can give me my car keys. I am very disappointed with the service provided. More
by Meera Patel
Verified CustomerEmployees Worked With
Maynor Alvarenga
April 01, 2018
Great service! My service advisor 5056 Robert Lacoste was excellent. He was very professional and all my questions. Definitely will be making that service site the My service advisor 5056 Robert Lacoste was excellent. He was very professional and all my questions. Definitely will be making that service site the place to take car of my car. Thank you Honda More
by BCATHERINE92
Employees Worked With
5056, Robert Lacorte
March 31, 2018
Over promised and a poor overall waiting room While the waiting area is clean, there are no quiet places or cubicles as I’ve had at other dealerships the 2 televisions were loud and I was trying While the waiting area is clean, there are no quiet places or cubicles as I’ve had at other dealerships the 2 televisions were loud and I was trying to complete work. People were also watching their devices with no headphones. Furthermore I was promised my car would take 45-60 minutes and I was there for 2 hours. More
by ALLERIES2
Employees Worked With
Don’t remember
March 30, 2018
Competitive Prices, Professionalism, and Quality Work. My Odyssey needed an axle replaced and another Honda dealership along Route 22 gave me an estimate which I thought was reasonable. I intended that sh My Odyssey needed an axle replaced and another Honda dealership along Route 22 gave me an estimate which I thought was reasonable. I intended that shop to do the job but when I made my appointment, the price increased. I went to Route 22 Honda and my service advisor, Paul G. gave me a quote for the same job which he printed out without me asking. I was pleased with the price that he had quoted and had them do the repair for me. I asked Paul if it was necessary to perform wheel alignment as a result of having the axle replaced. He said it was not necessary but recommends having it done periodically (the other dealer stated it was mandatory if the axle is replaced). Since I had not had a wheel alignment for over 15k miles and I have noticed a slight drift to the right when I let go of the steering wheel, I decided to have Honda Route 22 do it as well. I thought Paul was being honest and straightforward with me. Workmanship appears fine for both axle replacement and wheel alignment. Very pleased with this particular service. More
by EMFERNANDO
Employees Worked With
Paul (and Robbie who referred me to Paul).
March 30, 2018
Leasing This is the second time I have leased from Route 22 Honda. Both times I have had nothing but impeccable service from all employees that I dealt with a This is the second time I have leased from Route 22 Honda. Both times I have had nothing but impeccable service from all employees that I dealt with and the overall experience was outstanding. Would recommend them to everyone and return there myself in the future!! More
by MONIMCKEO
Employees Worked With
Eddie Garcia, John Medina, Finance -not sure of name
March 30, 2018
Good environment to discuss and negotiate deals. I felt comfortable the whole time Inwas there. We shared life experiences and laughter which was the main reason I stayed for a deal. I would recom I felt comfortable the whole time Inwas there. We shared life experiences and laughter which was the main reason I stayed for a deal. I would recommend friends and family to that dealership. More
by 33TPEREZ
Employees Worked With
Adriana and Jonahan
March 30, 2018
Easy and Pleasant! This was the easiest and simplest process i have been through and everyone was friendly and cooperative. This is will be my new service place! This was the easiest and simplest process i have been through and everyone was friendly and cooperative. This is will be my new service place! More
by No
Employees Worked With
Brandon
March 30, 2018
New Honda Pilot We had an Excellent sales and customer service experience. I would definitely recommend Route 22 Honda and Matthew Blanchard to my friends and family We had an Excellent sales and customer service experience. I would definitely recommend Route 22 Honda and Matthew Blanchard to my friends and family. Thank you. More
by Dbno2
Employees Worked With
Matthew Blanchard
March 30, 2018
New Vehicle Service was excellent left dealership happy with new vehicle. Salesman was very informative and helpful with all my questions and concern about my pur Service was excellent left dealership happy with new vehicle. Salesman was very informative and helpful with all my questions and concern about my purchase and trade in. More
by Evelyn Byrd
Employees Worked With
Marion Moreno
