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Route 22 Honda
Hillside, NJ
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.
Sincerely,
Carmelo Giuffre
President and Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,210 reviews
March 29, 2018
Very satisfied with my purchase Just traded in my 2016 accord touring for the 2018 2.0T sport. Sandie was very knowledgeable and helped me from beginning to end. She was patient with Just traded in my 2016 accord touring for the 2018 2.0T sport. Sandie was very knowledgeable and helped me from beginning to end. She was patient with me and helped me negotiate the best monthly payment. I'm very satisfied and would highly recommend all my friends and family. More
by YR2987
Verified CustomerEmployees Worked With
Sandie
March 29, 2018
Best costumer service by arion Really helpful Arion explained and was very helpfull with everything Took his Time and was very patient with us , i Had a bad expérience with Honda before and gave i Arion explained and was very helpfull with everything Took his Time and was very patient with us , i Had a bad expérience with Honda before and gave it a second chance and left very happy with a Brand New cívic More
by XMARCOS123
Employees Worked With
Arion
March 29, 2018
Customer service here I like when I am seen by someone who consistently make me aware of what is needed to help my car work at its best. What is necessary at the time so t I like when I am seen by someone who consistently make me aware of what is needed to help my car work at its best. What is necessary at the time so that I can choose wisely as to what is needed. More
by SERENAHELENA.WILLIAMS
Employees Worked With
Paul Giameo
March 29, 2018
Great experience Gary Malcom & Adele was Amazing! Customer service they provided was great. Any issues I had they were right there to exceed my expectations. I would. Gary Malcom & Adele was Amazing! Customer service they provided was great. Any issues I had they were right there to exceed my expectations. I would. Recommend my family & Friends to see Gary Malcom & Adele only. More
by TRACIEM0
Employees Worked With
Malcom Gary adel
March 29, 2018
I drive from New York City to Route 22 Honda for service. I have never used any other service except Route 22 Honda. Always professional. I trust their work. Paul is my favorite person at Route 22. Excellent I have never used any other service except Route 22 Honda. Always professional. I trust their work. Paul is my favorite person at Route 22. Excellent knowledge base, professional and courteous. More
by Marie Rose
Employees Worked With
Paul Giameo
March 29, 2018
Customer service Giovanni did great got me exactly what I wanted I would recommend him to anyone he deserve all five stars I truly appreciate Honda route 22 Giovanni did great got me exactly what I wanted I would recommend him to anyone he deserve all five stars I truly appreciate Honda route 22 More
by nijallahanderson21
Employees Worked With
Giovanni Rangel
March 29, 2018
An Excellent Experience for the purchase of my car It was an amazing experience thanks to the staff, esp Ace & Taylor. I will be recommending to others. I have zero complaints. Everything with swift an It was an amazing experience thanks to the staff, esp Ace & Taylor. I will be recommending to others. I have zero complaints. Everything with swift and smooth and all of the staff was helpful and knowledgeable. Thanks to you guys, I was able to purchase the car of my dreams. More
by LDWASH28
Employees Worked With
Ace & Taylor
March 29, 2018
Buying a Honda Route 22 Honda , Great prices, sales help, excellent dealership, customer followup also was excellent, I had to return for small tire and radio prob Route 22 Honda , Great prices, sales help, excellent dealership, customer followup also was excellent, I had to return for small tire and radio problem and this was taken care of in a timely and efficient manner More
by ROBDENAIS
Employees Worked With
Jean Shim
March 29, 2018
Extremely good customer service I went to Rt 22 to fix my 2009 Oddesey van, than I met with Jose, he was extremely helpful to get me into a new car. He found the color of the car I I went to Rt 22 to fix my 2009 Oddesey van, than I met with Jose, he was extremely helpful to get me into a new car. He found the color of the car I wanted. He went beyond his way to satisfy me. Kept me informed in every move he made. I’m very satisfied with my new car this dealership is the best will recommend it to all my family and friends. More
by DIONISGOMEZ
Employees Worked With
Brandon and Jose
March 28, 2018
Service Advisor Peter C...la was extremely rude I own a 2004 Honda Odyssey which I bought new, at Route 22 Honda at Hillside NJ. This is my second Honda vehicle. I bought this vehicle in 2004 and at I own a 2004 Honda Odyssey which I bought new, at Route 22 Honda at Hillside NJ. This is my second Honda vehicle. I bought this vehicle in 2004 and at that time. I was given $9.95 oil change coupon for the life of the van. So, I have been bringing my minivan for service to Route 22 Honda Service center for last 14 years. Previous service advisors have been very courteous and on couple of occasions, they even gave me free oil change even though my coupon price was for $9.95 But Mr. C...la was extremely rude. He did not even look at my account. He assumed I was there for free oil-change as my previous oil-change was free. I was willing to pay coupon price. But, he said I need to pay $39.95 because I am not getting service done at Route 22. I told him that last time when I brought the van for service, only advice was to replace the tires. But, I had to replace tires at some other store because of emergency. He insisted he cannot give me the coupon price and instead, I must pay full price of $39.95. I am not driving this van much lately because my wife works from home, we have 2 other cars and so on an average we put less than 5000 miles per year. There is no need for lot of service since it is not driven much. Since he was insulting me, I asked to see the manager. He said that manager is not in yet as appointment was at 8:20 AM. Then, I told him he is being unprofessional. Mr. C…la said he needs proof of the coupon for next oil change. But, no service advisors had asked for proof of coupon during my previous visits over 14 years. He said he is going to give me $9.95 this one time and next time he needs proof for coupon price. At the end, he did not charge me for the oil change. I felt so humiliated, insulted and felt like man handled. This was a very bad experience More
by rsudupa
Employees Worked With
Peter C..la
