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Route 22 Honda
Hillside, NJ
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.
Sincerely,
Carmelo Giuffre
President and Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,210 reviews
November 17, 2017
Helpful Staff, Pleasant Environment (historic cars & bikes) Just purchased a 2017 CR-v EX. Rolando, Freddy, and Ben did their jobs well. I went to 12 dealers altogether and am very satisfied. Just purchased a 2017 CR-v EX. Rolando, Freddy, and Ben did their jobs well. I went to 12 dealers altogether and am very satisfied. More
by ckc
Employees Worked With
Rolando, Ben, Freddy
October 08, 2017
In Short, No honesty in this buisness. I just visited RT 22 Honda Service Center for bad battery which was replaced by them in 2014 saying 100 month warranty. Guess what they are lying. I h I just visited RT 22 Honda Service Center for bad battery which was replaced by them in 2014 saying 100 month warranty. Guess what they are lying. I had bad battery cell which resulted not starting car and taking long cell to start. They replaced with full charge!!. Interestingly they strongly recommend to replace transmission fluid which was done year ago by them. After I reminded why I need this again then answers is technician used wrong code....... Filter, again strongly recommended. They even try to show bad filter from someone else car to realize you how bad it is and asking if you want to have it change. I had mine replaced few months back by myself and they are asking to replace it. After remind them that I have replaced by myself this summer, I don't think I need this service. Again technician may have used wrong code! WHAT, ARE YOU KIDDING ME WRONG CODES FOR SERVICES THAT DOES NOT NEEDED!!!!!!!! For other vehicle they service, they have cut and left hanging bar for cabin filer access. More
by H23
Employees Worked With
Paul G
September 13, 2017
Dealership Stole Money From Me - I Had To Fight for Refund They dealership overcharged my by $5,000. Yes, that's FIVE THOUSAND DOLLARS. After sending the store manager countless proof of the charge, they still They dealership overcharged my by $5,000. Yes, that's FIVE THOUSAND DOLLARS. After sending the store manager countless proof of the charge, they still refused to refund me the money. I wasted my gas going to the dealership and going to my bank. They effectively tried to rob me. I wonder how many people they have robbed using this scheme. I have recorded all of the text messages and have proof of all of this, if anyone is interested. Eventually, the store manager texted me back, days after, to tell me I was right and they would refund me the money. They didn't even bother giving me extra warranty on the car or providing me with money for the gas, time, and work hours I spent trying to prove they robbed me. I will be contacting my local news outlet so more people can be away of this. I'm thinking of submitting a police report as well and taking legal action. STAY AWAY FROM THIS DEALER More
by Jose
Employees Worked With
Howard Newman, Joel Maldonado
August 22, 2017
Great place to purchase a vehicle,Rolando was exceptional. Just Purchased a 2014 Civic and my sales agent ROLANDO was more than helpful,kept me informed at all times,it made my visit there so lovely.Thanks Rol Just Purchased a 2014 Civic and my sales agent ROLANDO was more than helpful,kept me informed at all times,it made my visit there so lovely.Thanks Rolly!!!!!!! More
by IQ
Employees Worked With
Rolando R.
August 21, 2017
2017 civic hatch sport touring Thank you so much route22 honda for the car. So happy with my new 2017 hatchback sport touring! Also thank you Ralph Moses for the help! Thank you so much route22 honda for the car. So happy with my new 2017 hatchback sport touring! Also thank you Ralph Moses for the help! More
by AllainD123
Employees Worked With
Ralph Mosley
July 19, 2017
Great Experience with AL ROMAN This is my first time having Al Roman as the service adviser assigned to me. I am very pleased with the way he accommodated me with the services I wa This is my first time having Al Roman as the service adviser assigned to me. I am very pleased with the way he accommodated me with the services I wanted for my car. He shows willingness and readiness to answer questions or any issues related to the services I want. He explained to me the advantages of having nitrogen gas being used to inflate tires and the services that I need for my car that corresponds to the mileage. He is such a nice guy that I highly recommend to everyone as your service adviser. More
by Jonathan C
Employees Worked With
AL ROMAN
July 11, 2017
Disrespectful & Money Hungry I currently have a lease with Route 22. My new Honda Civic currently has power steering problems, low tire pressure, and brake system problems. I call I currently have a lease with Route 22. My new Honda Civic currently has power steering problems, low tire pressure, and brake system problems. I called Honda Service immediately and the receptionist are rude. My husband asked for her name she said Diana and asked if she needs to spell it out for him, which was uncalled for. Besides the lack of manners, the receptionist did not help and said call tomorrow. I called back this morning and now another receptionist is telling me there are no appointments for today. This is unbelievable the lack of help from this business is horrible. My advice is to NEVER get a lease with them because they are quick to sell you the car but as soon as there's issues and concerns the company turns their backs on the customers and aren't willing to help. More
by goncar12345
Employees Worked With
Diana, Linda Smiley, CHRIS TROPIANO JR, Kelly Carven
July 10, 2017
Honda Civic Hatch John Medina was a fantastic employee and went out of his way to help find me the perfect deal and car. Highly recommend this dealership and car salesm John Medina was a fantastic employee and went out of his way to help find me the perfect deal and car. Highly recommend this dealership and car salesman. -Abhi More
by abshock747
Employees Worked With
John Medina
July 06, 2017
easy and fast deal Mr. John Medina and Jhon as well as another person sorry I do not remember his name deserves credit. - great costumer service he made leasing a car ea Mr. John Medina and Jhon as well as another person sorry I do not remember his name deserves credit. - great costumer service he made leasing a car easy and fast. I would recommend this location to my friends and family. More
by Marlena
Employees Worked With
Mr. John Medina and Jhon as well as another person sorry I do not remember his name (up stairs corner office to the left) :-)
June 30, 2017
My experience was great getting my car from Kaleem, Martha W I Martha Watson brought a Honda sports 2017 from Kaleem. I recommend everyone to go to him when purchasing a car, he's very much for his customers an I Martha Watson brought a Honda sports 2017 from Kaleem. I recommend everyone to go to him when purchasing a car, he's very much for his customers and does his very best to get u the car u want at the price u want as well. My daughter purchased a Honda Accord from him as well a few years back and loved it and recommended a few others to him for their car. So if your headed to Honda, Kaleem is the person to talk to. Thanks Kaleem your the best!!!! More
by martha123
Employees Worked With
manger
