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Route 22 Honda
Hillside, NJ
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you.
Sincerely,
Carmelo Giuffre
President and Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 3,210 reviews
October 18, 2014
Great sales experience Efrain is a great person to work with! He does his beat to get you up and running with a car, the day of. Awesome! Efrain is a great person to work with! He does his beat to get you up and running with a car, the day of. Awesome! More
by Manny “Ambitious Manny” Martinez
Employees Worked With
Efrain Santiago
October 16, 2014
overwhelmingly elated Good evening. Just wanted to express my sincere gratitude and appreciation to Sandie Henry who was incredibly nice and helpful through out the whole p Good evening. Just wanted to express my sincere gratitude and appreciation to Sandie Henry who was incredibly nice and helpful through out the whole process today. I bought the 2012 Honda civic but am loving it thanx again. Thumbs up Sandie!!! Tamsir Gaye. More
by tamgaye
Employees Worked With
Sandie Henry
October 14, 2014
2014 Honda Accord EX Good Afternoon, I've been with Honda since 2009 and have always enjoyed the quality of cars they have to offer. I was looking into buying a brand new Good Afternoon, I've been with Honda since 2009 and have always enjoyed the quality of cars they have to offer. I was looking into buying a brand new Honda and everyone was friendly and willing to take time and help me. Gio Rangel kept in contact and continued to check different options for me. I'm happy that I was able to trade my old car in for a brand new 2014 Honda Accord EX. I luv the car and happy to continue my service with Honda. More
by dblock5786
Employees Worked With
Gio Rangel
October 13, 2014
Very Friendly Our sales women Sandie was very friendly and sweet…. not the usual know it all salesman. Kept us informed through out the entire sales process. No b Our sales women Sandie was very friendly and sweet…. not the usual know it all salesman. Kept us informed through out the entire sales process. No back and forth negotiating is key…. It was a good experience and they gave us what we wanted for our trade. The process was still a little too long for us (4 hours) but she kept us in loop the entire time instead of wondering what was going on behind closed doors. I would definitely come back for my next Honda More
by cmcwieka
Employees Worked With
Sandie Henry
October 13, 2014
A wonderful day to remember I had a great experience. Customer service and help exceeded beyond my expectation. Definitely happy I made the choice to purchase from this dealershi I had a great experience. Customer service and help exceeded beyond my expectation. Definitely happy I made the choice to purchase from this dealership. I will look to purchase from here again. More
by Brelandc
Employees Worked With
Efrain
October 11, 2014
Great experience Overall we had a great experience with our purchase we are very happy with our 2012 Honda accord the customer service was great I would defently recom Overall we had a great experience with our purchase we are very happy with our 2012 Honda accord the customer service was great I would defently recommend my family and friends to go to this dealer. More
by Jessv
Employees Worked With
Giovanni Rangel
October 10, 2014
Happy customer I love my car! The hospitality and sales rep was awesome! Her name is pate! She the best! Got a great deal! And couldn't ask for a better sales rep I love my car! The hospitality and sales rep was awesome! Her name is pate! She the best! Got a great deal! And couldn't ask for a better sales rep More
by bianca w
Employees Worked With
Pate
September 10, 2014
Excelent salesman In my last visit to the dealer september 1, I found a great salesman Mr. RAFAEL CASTIBLANCO. He answered all my questions in detail and did not rush m In my last visit to the dealer september 1, I found a great salesman Mr. RAFAEL CASTIBLANCO. He answered all my questions in detail and did not rush me into buying anything without understanding everything. I highly recommend him if anyone wants to do business with him. More
by miriamlemos
Employees Worked With
Rafael Castiblanco
August 29, 2014
No part, no call, long wait, & wow! no follow up contact We had a problem with a tire on our 2013 Honda Pilot on a Saturday afternoon. We were told that the tire was not in stock and could not be ordered unt We had a problem with a tire on our 2013 Honda Pilot on a Saturday afternoon. We were told that the tire was not in stock and could not be ordered until Monday; and the tire would be in stock on Tuesday. (Only stock one set of tires at a time?) I was assured by Pat that we would be contacted "as soon as the tire came in, between 10am - 12:30pm". When I called a little after 1pm, after getting shuttled around, Van (?) in Parts told me that the tire "came in at 10" and tried to to transfer me to Pat, the service rep. Not available, on a call ... Finally get a call from Pat who tells me tire came in and was being mounted on rim we left on Saturday - come in and take care of it. I got there a little after 3pm and waited 50 minutes for the tire to be installed. The only time I saw Pat was as we were getting ready to leave. No explanation what took so long, why I was not contacted - nothing. Pay at cashier and we'll bring your truck around. Could not drive car out until it was taken out of bay because it was parked in. This is my SECOND poor experience with tire service at Route 22. More
by DonnaPilot
Employees Worked With
Pat, Sandro, Van in Parts
August 28, 2014
Best Dealership Ever ! I have bought a great car here and my son Andrew has the same one. My oldest will be coming in for a car soon..I wouldn't let them go anywhere else. R I have bought a great car here and my son Andrew has the same one. My oldest will be coming in for a car soon..I wouldn't let them go anywhere else. Rt22 Honda made us feel like family..A wonderful dealership with a wonderful staff ! Jonathan,Abdel and Aaron thank you for all help...Lorraine Costanzo More
by ljc46
Employees Worked With
jonathan Portalatin, Aaron Stevens, Abdel Nasser
