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Route 22 Honda

Hillside, NJ

Overview
Employees
Reviews
Vehicles
4.6
3,210 Reviews
Throughout our 20-year history as one of the largest family-owned group of automotive dealerships in the United States, we've never forgotten our roots as a 'mom and pop' business. That's why I, and the new generation of vice presidents... my sons Ignazio and John Giuffre and my nephews John Iacono and Anthony Renda make every effort to go the extra mile for our neighbors. Each of our managers exemplifies our commitment to you, our customer. Whether it's through our many driver amenities, our unique service discount card membership program, or good old-fashioned courtesy, Route 22 Honda, where WE DELIVER LIKE NOBODY ELSE, for you. Sincerely, Carmelo Giuffre President and Chairman
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75 US 22 West

Hillside, NJ

07205

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Showing 3,210 reviews

September 21, 2021

Service Advisor Denis was very professional and pleasant and kept me updated while I waited for my car. More

by sdawnnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Garcon
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 21, 2021

2times with insurance came to fix it, in 2 weeks still waiting for parts to come in again More

by run_forlyfe66
Recommend Dealer
Yes
Employees Worked With
Advisor Peter
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for your positive review. We are so sorry that shipping is taking longer than expected, but unfortunately, that is out of our control. We thank you again for being such a loyal customer.

September 21, 2021

Waiting time was long my appointment was at 2pm got there @ 2 left at 3:58 More

by nickz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us a positive review! We are sorry your service took longer than expected. We promise that the next time you are in for a service, that won't happen again. Thank you for your input. It will help us improve in the future!

September 20, 2021

This was a great experience very fast and organized and inexpensive thank you Honda they never let me down More

by shamekaluise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 18, 2021

Knowledge and always helpful , especially Paul Giameo. Excellent service repeatedly . Always solved the issues with my car ! More

by SONALJAINDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

Excellent service and Representative They made me comfortable and safe while my vehicle was in service. More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Garcon
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

Great attention to customer needs. Wonderful transparency. Place not clean at all, waiting area needs to be more clean.. More

by SOCCERCHRIS05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

The people are pleasant. I didn't have to wait Long The people are pleasant. I didn't have to wait Long this time to get my car done. More

by PM07203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time to write us such a positive review! We are so happy you had such a great experience with us.

September 17, 2021

I admire Paul with his service. The reason for the lower rating is only because there were other issues that were overlooked. Normally I would get a diagnostic with the car, but not this visit. Now there ar More

by vijones87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time to write us such a positive review, and thank you for your input. It will help us improve communication in the future! We would also like to thank you for being such a loyal customer!

September 16, 2021

Great service and very good communication also very good with time and priorities. Great workers More

by CHRISXBABILONIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Portalatin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rimela Christo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Labatta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2021 -

Route 22 Honda responded

Thank you for taking the time to write us such a positive review! We are so happy you had such a great experience with us.

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