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Route 22 Honda

Hillside, NJ

4.6
3,210 Reviews

75 US 22 West

Hillside, NJ

07205

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3,210 Reviews of Route 22 Honda

May 04, 2021

I have had nothing but good SERVICE when I go to RT 22 Honda they go out of there way to help.me so far it is all good More

by DENNISJSAVARIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo, Jean Shim, Orlando Hunt
May 05, 2021 -

Route 22 Honda responded

We always strive to provide the highest level of customer service so we appreciate your review! Happy that you had a great experience and we look forward to working with you again.

May 04, 2021

Paul Giameo was my service adviser, and he was amazing like always. Paul got me in and out without an appointment. Thank you very much Paul. Everything was excellent. More

by RICH.LONDONO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Giameo
May 05, 2021 -

Route 22 Honda responded

Perfect, very happy that Paul was able to help provide a quick and smooth service experience. Thank you for the 5 star review!

May 04, 2021

Jean shown high level of service and professionalism, knowledge of all the details about the car. Very nice and friendly, gave useful tips about our new car. More

by LARICHITA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Shim
May 05, 2021 -

Route 22 Honda responded

Thank you for the positive review!

May 04, 2021

I was impressed because I was out in less than an hour other times I would be there for hours I appreciate the service thanks More

by Sweetpea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Garcon
May 05, 2021 -

Route 22 Honda responded

Thank you for the 5 star review!

May 04, 2021

Waited for 1 hour until service representative approached me. After the oil change, I was recommended to do wheel alignment and tire rotation, but it was too late. Service rep took my number and said he woul More

by LIUYIFAN0425
Recommend Dealer
No
Employees Worked With
Valentin Delgado
May 05, 2021 -

Route 22 Honda responded

Hello, We apologize for your experience. Our goal is to always provide quick and thorough service but some days are busier than others. We recommend that you schedule an appointment moving forward which will cut down service time drastically. If you still have any questions, please feel free to to reach out to our Service Director at 833-988-0703.

May 04, 2021

Good service, courteous employees. COVID-19 protocols observed. Comfortable waiting area. Pleasant surroundings. Adequate space. Easy operation for payment. Charges explained.payment clerk explained ever More

by Thomas Glover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lacarte, Edgar Santiagoi
May 05, 2021 -

Route 22 Honda responded

Thank you for the positive review Thomas. We strive to cultivate a comfortable and smooth experience here for our clients.

May 04, 2021

There’s no complimentary car wash. There’s no There’s no complimentary car wash. There’s no complimentary coffee/tea at the location. No decals on windshield window to alert on the next appoin More

by SERGEBORGELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audiel Boman
May 05, 2021 -

Route 22 Honda responded

Hello, we appreciate your feedback and will definitely take these suggestions into consideration moving forward. We want to provide our customers with an awesome service and sales experience so these would be good improvements. Thank you and if you have any additional suggestions please let us know.

May 04, 2021

You didn’t fix my apple care problem and waste my time and i still have the same problem and told me it is a common problem and we can’t fix it!! More

by Saeed Arafa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Labatta
May 05, 2021 -

Route 22 Honda responded

Hello Saeed, Unfortunately, we were unable to correct your Apple Car problem. We strive to provide the highest level of service to customers and do everything we can in order to attend to customers' vehicles. In this case, we thoroughly examined your vehicle and realized that we were unable to correct the Apple Car issue. We thank you for your patience and can go through your options to possibly correct the issue. If you like, please contact our Service Director, Yancy Cabrera at 833-988-0703, so we can go through it with you.

May 04, 2021

Ben in management was great. He really went above and beyond. Sandy is also a good salesperson. They really made this buy worth it. Thanks More

by PSHANDA53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Shihadeah, Sandie Henry
May 05, 2021 -

Route 22 Honda responded

We are glad that you left satisfied with you new vehicle and we look forward to working with you more in the future! Thank you for the 5 star review!

May 04, 2021

Very nice and fast service very helpful and best service at dealership maintenance department I have ever had awesome experience all staff in such a great mood More

by crazymomskids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asmit Amin
May 05, 2021 -

Route 22 Honda responded

Nice and fast service is what we strive for. Thank you for the 5 star review!

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