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Route 22 Honda

Hillside, NJ

4.4
3,213 Reviews

75 US 22 West

Hillside, NJ

07205

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3,213 Reviews of Route 22 Honda

August 19, 2011

I had a very bad experience at route 22 Honda. They quoted me a great price on a new Honda Civic LX, if I came in and bought it that day. I told them it was a deal. I came in and was shown the vehicl More

by mgwoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joemy and Ron
Sep 12, 2011 -

Route 22 Honda responded

@mgwoll, thanks for sharing your experience with Route 22 Honda. While we are by no means a perfect business, the way you were treated is shocking to us in the upper management team. We have assigned our customer relations manager to look further into the matter and see if there is anything at all we could do to rectify this situation for you. Route 22 Honda does recognize the importance of honoring commitments to purchase our product, and at the price point we agree upon with our customers. We adhere to strict standards of ethics, and do not tolerate such happenings should they come to light. Our reputation is very important through being a Certified Dealer on the Dealer Rater site, and we are committed to delivering exceptional customer service.

August 17, 2011

It was a positive experience in service getting my oil changed. It was very fast not expensive. Free granola bars, free magazines and I even got a great honda key chain so I can find my new honda key. More

by webbja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Sep 12, 2011 -

Route 22 Honda responded

@webbja, thank you for using our Service Facility and for sharing your positive experience with us! We truly appreciate every story where our hardworking service technicians and staff did an exceptional job in taking care of our Honda owners' needs. Thanks also for mentioning Mohammed Ibrahim. He is truly one of the friendliest sales consultants on our staff, and also one of the most professional. He would do just about anything for his customers, and that's why we're proud of how much everyone he deals with likes Mohammed as well.

August 11, 2011

luis rosero is a shitty salesman. When he found out how much my payment would be, he assumed i wouldn't be able to pay it.I left several messages for Luis since my car doesn't have a manual & its been 5 mo More

by jetfan06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
luis rosero
Sep 19, 2011 -

Route 22 Honda responded

Hello, Here at Route 22 Honda, the management team feels strongly about how you did not feel like you were treated correctly. We do appreciate your purchase and would like to investigate further why you did not have the proper materials at the time of delivery that you should expect. Would you please give permission and your real name so I can have our Customer Relations Manager, Miosotty Martinez, contact you and assemble the details of your deal? She is fully empowered to help handle your situation and try to resolve the nature of your complaints. Thank You Route 22 Honda Management Team

August 10, 2011

I'm glad I stopped by this dealership cause Mohammed made me realize it was better to lease a new Accord than look for a temp used car for about the same amount of money per month. My base line Accord has wa More

by Poppa_Fro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ibrahim
August 03, 2011

I was very pleased with the purchase of new (used) 2008 accord. I did not feel perssured into anything. The process was vey quick and the car was delivered to me well detailed. I would recommend this deale More

by scien7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
August 01, 2011

I brought a trade in for a good price. Lots of communication was provided by the 2 Sales people that I dealt with, Steve and Omar, and I hope that communication will continue throughout the use of More

by jrricky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Omar
August 01, 2011

I went to rt 22 Honda on 7/26/11 cause I was in need of a new vechile. My sales rep tj showed a 07 Pontiac that I was in love with I asked to test drive the car the car would start tj said don't worry the ba More

by Selliott178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Adel Ben tj
August 01, 2011

I was very impressed on how he represented the company.He also took his time and walked me thru everything and showed me the variety of cars to choose from. More

by Iceberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
August 01, 2011

i was very immpressed with the professionalism and knowledge the salesperson i worked with had i def would recommend this dealer and especially the salesperson More

by honda rocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
freddy agosto
August 01, 2011

We had an overall good experience at the dealership. A bit pushy, but that's to be expected I guess. The salesman did work really hard though to address our special circumstance. More

by bdmarvel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Daniels
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