Route 22 Toyota

ive gone to route 22 toyota for my past few oil changes and 30k service. overall im very happy with the level of customer service. checking in your car is very easy and the staff seems to be friendly and and 30k service. overall im very happy with the level of customer service. checking in your car is very easy and the staff seems to be friendly and efficient. the waiting room is spacious with several tvs and many magazines. there is a small parts shop connected to the waiting room. the bathroom (at least ladies') was clean. the only thing to complain about would be the time, last time my oil change took over an hour. i usually go on saturdays so they were pretty busy. i also get their coupons in the mail so im getting a fair price. overall im happy with the service department and plan to return. More

WORST EXPERIENCE EVER. WAS TOLD THAT I BARGAINED PRICE 200$ SO MY 7/100,000K WARRANTY WAS VOID. WAS TOLD TO GET OUT OF THE DEALERSHIP, WAS TOLD THEY DON'T CARE IF WE BUY CAR OR NOT. WAS NOT GIVEN WRITTEN 200$ SO MY 7/100,000K WARRANTY WAS VOID. WAS TOLD TO GET OUT OF THE DEALERSHIP, WAS TOLD THEY DON'T CARE IF WE BUY CAR OR NOT. WAS NOT GIVEN WRITTEN EXPLANATION WHY WARRANTY WAS VOID SO I COULD CALL TOYOTA USA. DROVE 1000 MILES FROM CANADA TO BUY CAR. WHEN I GOT THERE WAS TOLD THAT NONE OF THE CARS WERE ON LOT, WERE SOLD IN 2 HOURS (V6 SUV'S). HORRIBLE HORRIBLE EXPERIENCE, WOULD NOT RECOMMEND. More

Yesterday, August 29, 2007. I brought a car Toyota/Yaris from this dealer. I negotiation he was asking 13600 for including every thing except tax/Registration. I said I want to pay 12500 for this. They say from this dealer. I negotiation he was asking 13600 for including every thing except tax/Registration. I said I want to pay 12500 for this. They say yes and later added destination fee $660.00 and after sale $299.00 into bill. It 10 PM so I didn’t check and sign and brought the car. Today I talk to manager, he said its standard, that means its there standard to cheat. More

Salesman was unable to answer any questions about the car i was interested in. He knew nothing about any of the vehicles on the lot. I ended up teaching him more about the cars from my basic research on the i was interested in. He knew nothing about any of the vehicles on the lot. I ended up teaching him more about the cars from my basic research on the Toyota website. After putting a deposit down on a car, they called me a few days after leaving me an urgent message saying that if I didn't get back to them within the hour, they were selling that car. By the time I got the message, they had already sold it. Upon returning to the dealership to pick up my deposit, they were extremely rude unhelpful. When I call to question when I'll finally be able to pick it up, I get screamed at. I would not reccomend this dealership to ANYONE More