Route 22 Toyota

Outstanding customer service. This 2017 Toyota Sienna is my 3rd vehicle acquired from Route 22 Toyota.. On the first 2 vehicles I avoided this dealership’s service department like This 2017 Toyota Sienna is my 3rd vehicle acquired from Route 22 Toyota.. On the first 2 vehicles I avoided this dealership’s service department like a plague. Just horrible service and dubious characters. I cannot forget being charged for $ 99.00 for a tire rotation on my 2006 Sienna. With this 2017 Sienna I have received outstanding service . Just awesome experiences. More

Service Mike ventura was excellent informed me step by step what was wrong with my car and how the mechanic was handling my car’s issue He treat me in a Mike ventura was excellent informed me step by step what was wrong with my car and how the mechanic was handling my car’s issue He treat me in a professional and friendly manner More

Great Very great place and work was done quick. The advisor I spoke with was very helpful with helping me with service and made my experience better. Very great place and work was done quick. The advisor I spoke with was very helpful with helping me with service and made my experience better. More

Professionalism Excellent people. Very knowledgeable service advisor. Professional establishment. Very clean and courteous. I will always recommend rte 22 Toyota to m Excellent people. Very knowledgeable service advisor. Professional establishment. Very clean and courteous. I will always recommend rte 22 Toyota to my friend's and family. More

Overcharged so much and $20 went missing I asked for a brand new side mirror and when I got my bill I was charged $98 for them to put it in when I never asked for that . I also realized that I asked for a brand new side mirror and when I got my bill I was charged $98 for them to put it in when I never asked for that . I also realized that $20 was missing from my change capartment More

Car service So I hate to say anything negative and I never do but I was very disappointed with the customer experience yesterday. I arrived at 2:05pm because my c So I hate to say anything negative and I never do but I was very disappointed with the customer experience yesterday. I arrived at 2:05pm because my car had a warning ?? and I was not sure what it was. After waiting for 2 hours I ask if anyone will let me know what is wrong and how long is this service going to take and I did not get any answer. The total wait was 4 hrs. At 5:45pm someone hand me my keys and said the car is ready. No explanation what was wrong and not even a sorry for the long wait. When I asked why this took so long the person told me well we were busy. I did not see more then 3 people waiting. Regardless I would appreciate any explanation. More

Oil Service Came in for my 10k mile service. Car was done within a reasonable amount of time. Service advisor was pleasant to deal with. Technician was courteous Came in for my 10k mile service. Car was done within a reasonable amount of time. Service advisor was pleasant to deal with. Technician was courteous enough to install my taillight which I purchased at the parts department. More

Best experience ever The best experience i have ever gotten when it comes to buying a car. THIS IS NOT A FAKE EXPERIENCE! The people in route 22 hillside are very welcomin The best experience i have ever gotten when it comes to buying a car. THIS IS NOT A FAKE EXPERIENCE! The people in route 22 hillside are very welcoming and they work with you to make you feel confident about the decision your going to make. And trust me they are not like these other money hungry dealerships. Thanks to route 22 toyota in hillside i got my 2019 toyota camry and never felt better about a car deal. More

Super friendly I got the pleasure to deal with Eddie in Sales and Nelson in the finance department when purchasing my new SUV. They were both super friendly and very I got the pleasure to deal with Eddie in Sales and Nelson in the finance department when purchasing my new SUV. They were both super friendly and very informative. I did not feel rushed at all and they answered all the questions I had. More

Esto fue sencillamente genial! Kathy hizo un gran trabajo. Todo fue muy eficaz Y eficiente. Yo sinceramente recomiendo a Kathy, ya que hace un gran trabajo como service advisor. Kathy hizo un gran trabajo. Todo fue muy eficaz Y eficiente. Yo sinceramente recomiendo a Kathy, ya que hace un gran trabajo como service advisor. More