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Route 22 Toyota

Hillside, NJ

3.1
1,659 Reviews

109 Route 22 West

Hillside, NJ

07205

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1,659 Reviews of Route 22 Toyota

April 08, 2019

Sloppy service Not sure they did the oil change. There was no coolant or wiper fluid filled. Had to tell Rep that a brake pad replacement was previously recommende More

by Ogbebor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ventura
Apr 24, 2019 -

Route 22 Toyota responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

April 08, 2019

Fixing a recalled part The passenger side air bag of my 2012 Sienna had been recalled. The service Center was able to fix this within 2 hours. They were courteous and even w More

by SKAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Urges
Jun 06, 2019 -

Route 22 Toyota responded

Thank you for taking your time to write us such a positive review. We are so happy you had such a great experience with us! If you need anything else don't hesitate to call us. Have a great day!

April 06, 2019

Waiting time is long I hope you can improve the waiting time of your customers. I waited more than 2 hours and I am busy person ans I think every one here in the US. Prope More

by RommelM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Smiley, Tom Carrino, Tennecia Lucien, Steven Jefferson , Mike Ventura , Raul Urges, Danny Veli, Kathy Andrade, Stacy Sazo, Angelica Giuffre
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for letting us know how we did and we are sorry that we kept you waiting. We will make sure that it doesn't happen again.

April 06, 2019

Very positive experience I was very impressed with the condition of the facility and the service. I was in and out very quickly. It was a very pleasant experience. More

by Joe R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Veli
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

April 04, 2019

Service was great Got my car in and out with no complications! Great staff. I was accommodated for all my vehicles needs. Highly recommend service here. Mike Ventura wi More

by AMOHAMMED7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Solis, Nelson Madera, Mervin Duran, Mike Ventura
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

April 03, 2019

Customer service The employee Raul is a person who is always honest , confident, very knowledgeable and is always on time well educated and polite.. The facility is More

by Vivi13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Urges
April 03, 2019

Everyone was very professional. I was very pleased with both the facility and the politeness and professionalism of the staff. I was kept informed of the progress of the work while w More

by KAYEOT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Carrino, Mike Ventura , Milton Crooks
April 03, 2019

Very easy was there 2 hours Very nice people there I was there for only 2 hours get the car that I wanted and the price that I wanted to pay More

by WISTONJARAMILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Pinos, Cesar Escobar
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

April 03, 2019

Great experience Would highly recommend! The whole team did a great job and were extremely professional. The whole experience was excellent and I appreciate their effo More

by DARRENKAY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Sporl, Najy Kanan, Max Kifayeh
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

April 03, 2019

CH R lease Alexis made the whole process of getting the lease done as smooth as it could get. He was thorough and knew what he was talking about. I give him a 1 More

by MUANAH816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Walker, Alexis Valeriano
Oct 22, 2019 -

Route 22 Toyota responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

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