Route 23 Honda
Pompton Plains, NJ
Filter Reviews by Keyword
By Type
Showing 2,699 reviews
Today I had a wonderful experience at Route 23 Honda. I was greeted by Sales Consultant, Rolando Rengel who is subperb in his position. Both he and Edwin Mendez, Special Finance Manager (he is the best) I was greeted by Sales Consultant, Rolando Rengel who is subperb in his position. Both he and Edwin Mendez, Special Finance Manager (he is the best) were very pleasant, kind, considerate , and professional. This was the best experience I ever had at a car dealership. I thank them both for everything they did. More
Amazing! I bought a 2015 Honda Accord and absolutely loved the experience at this dealership. When I walked in I was immediately greeted by a friendly salesman I bought a 2015 Honda Accord and absolutely loved the experience at this dealership. When I walked in I was immediately greeted by a friendly salesman. This salesman, David Garcia, is very hard working and will not hesitate to answer any questions about any car on the lot. Very knowledgeable. If you are shopping for a Honda you will have any question answered here. When the deal was finally made and it was time to sign papers I went to the office of Wilson Feliciano. He was also extremely courteous and answered every question I asked enthusiastically (unlike another finance manager I dealt with at a previous dealership). Overall the service was outstanding and I will recommend this dealership to anyone looking for a new car. More
My Elite Dave and Justin were very helpful and responsive to my request. The car I requested was delivered on time and to my satisfaction. The terms and con Dave and Justin were very helpful and responsive to my request. The car I requested was delivered on time and to my satisfaction. The terms and conditions were clearly explained to me. I will certainly return for my next purchase. More
Courteous and knowledgeable David Garcia.Laura Rey.and Fredrick Mehler were courteous. knowledgeable. and professional. Laura explained all the Accords features making sure that David Garcia.Laura Rey.and Fredrick Mehler were courteous. knowledgeable. and professional. Laura explained all the Accords features making sure that we understood .knowing that we could call with any further questions. David gave us a great pricing on our initial visit. Fredrick carefully explained the warranty information and the many papers that had to be signed. This is the third car that we have purchased from this dealership. The service center is excellent. The Honda is a great car and the people at Route 23 Honda have high standards for service and sales. More
Seamless transaction My husband and I needed to trade in a Volvo b/c it just didn't work for us anymore. Alton worked with us on finding the right vehicle in our price ran My husband and I needed to trade in a Volvo b/c it just didn't work for us anymore. Alton worked with us on finding the right vehicle in our price range. This is the third vehicle we have purchased from him. he is honest, loyal and does not pressure you like most sales people. When I went to pick up the car (sans the husband) Alton was more than helpful and respectful. The whole transaction ran so smooth. He really understood our situation and got us a deal. We will keep going to Alton whenever we need a car! More
Leasing a new Honda CRV I recently visited Route 23 Honda in Pompton Plains, NJ and leased a 2015 Honda CRV. This is my fourth CRV and I've leased all of them from Route 23 I recently visited Route 23 Honda in Pompton Plains, NJ and leased a 2015 Honda CRV. This is my fourth CRV and I've leased all of them from Route 23 Honda. They are wonderful small SUVs and each one has been an improvement over the previous model. I dealt with Dave Volpe and found him to be friendly, courteous and knowledgeable about the particular model I was interested in. He patiently spent all the time necessary to explain the options and operation of the vehicle. Overall, I found my experience at Route 23 Honda to be a good one and I plan to recommend the dealership, and Dave especially, to any potential Honda customers. More
Won't Go Anywhere Else This was our second purchase through Alton Brown for a Honda and he was simply a pleasure to work with. Goes above and beyond to please customer. Ve This was our second purchase through Alton Brown for a Honda and he was simply a pleasure to work with. Goes above and beyond to please customer. Very professional. More
Grateful thanks Last four years we purchased CR-V and Accord at Route 23 HONDA. We traded-in accord and leased HR-V this fall. Everybody was friendly and helpful whil Last four years we purchased CR-V and Accord at Route 23 HONDA. We traded-in accord and leased HR-V this fall. Everybody was friendly and helpful while we were making a decision. We were so satisfied with their consultation and service. Congratulations on the 40th anniversary and wish continued success! More
Excellent Service Service was done promptly. Savings coupon was accepted for use. Ms. Cisneros explained what was done during the service and that tire rotation was d Service was done promptly. Savings coupon was accepted for use. Ms. Cisneros explained what was done during the service and that tire rotation was deemed unnecessary at this time and a credit was given since that wasn't necessary. Ms. Cisneros was very thorough with her explanations. Phyllis Sohn More
New Honda Civic Neither my wife or myself are much for car shopping, but Route 23 Honda was much more relaxed than the other dealerships we visited. Our salesperson D Neither my wife or myself are much for car shopping, but Route 23 Honda was much more relaxed than the other dealerships we visited. Our salesperson David of course wanted to make the sale, but never pressured us and was very upfront and easy to work with. He helped us find a vehicle we were very happy with us and was patient and pleasant with us both when we first visited the dealership and again when we came back to make the purchase. He wanted to us to get the car that was right for us and we really appreciated that. Thanks a lot David, we're loving the new car. Kudos also to the finance office, he was also very open and helped us select the financing plan that would best fit our needs. More