Route 23 Honda
Pompton Plains, NJ
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Best car buying experience yet!! Jamie was knowledgable and professional. she made my daughters first car buying experience enjoyable rather than stressful. The most important for us Jamie was knowledgable and professional. she made my daughters first car buying experience enjoyable rather than stressful. The most important for us was staying in budget and Jaime and her team hit the mark! Thank you again! More
New Accord At one time I used to be too anxious during the buying process to even think about writing a review or enjoy the process. This was the 2nd purchase i At one time I used to be too anxious during the buying process to even think about writing a review or enjoy the process. This was the 2nd purchase in 4 years at Rt 23 Honda that was easy, fast and enjoyable. Alton Brown was the perfect professional. He was referred in a collaborate transaction with "the great" Ron Siegal. Thanks guys. More
wonderful experience Purchasing a new car at Route 23 Honda was a great experience. The salesperson Carlsen Boncoeur was so knowledgeable, listened to my needs and then Purchasing a new car at Route 23 Honda was a great experience. The salesperson Carlsen Boncoeur was so knowledgeable, listened to my needs and then worked with Wilson Feliciano to come up with a payment option that was acceptable. I would recommend going to Route 23 Honda and seeking out Carlsen Boncoer to anyone thinking about buying a Honda. More
NEW CRV Today I came in to the dealership I had the pleasure of working with a sale person named Carlsen bonconeur he was very knowledgeable about the CRV he Today I came in to the dealership I had the pleasure of working with a sale person named Carlsen bonconeur he was very knowledgeable about the CRV he answered all my question about the vehicle and I did not fell no pressure buying from him I know the price I wanted to pay because I previously shopped the car but I feel comfortable buying from him for $ 100 dollar more because of the comfort level and how he treated me with respect I would recommend him and this dealership to any body including my family members. More
Very bad experience Purchased new car with a sub woofer problem. It took 5 days to repair. Acted as if giving me a loner car was doing me a favor. Promised they would tak Purchased new car with a sub woofer problem. It took 5 days to repair. Acted as if giving me a loner car was doing me a favor. Promised they would take care of me for all my inconvenience. They never did. E-mailed all their top managers and principals with my case and never received a reply. Even left messages on the phone and never received a call back..When purchasing a car , they could not be nicer and very professional, however, better hope you don't need service. I was extremely dissappointed in the matter. In which I was treated after the purchase. There were other problems which I won't get into now. All I can say is good luck. More
Dropped the ball I worked with a salesman via email and phone to lease my new Honda. The salesman was helpful and gave me what I thought was a good price. He confirmed I worked with a salesman via email and phone to lease my new Honda. The salesman was helpful and gave me what I thought was a good price. He confirmed they were working on getting the exact color but there were a few backup options so there should be no problem. When I reached out to confirm the day before delivery... no answer. When I showed up at the dealership this salesman was nowhere to be found. "Personal problems" the manager said. The manager tried to be helpful but they didn't have a car for me. Put me in a very difficult spot. Obviously they knew this salesman was having difficulty. So why not make sure his customers are taken care of? I'd think twice about using this dealership. More
There is an Impressive Customer Focus at Rt 23 Honda I was very interested in the new Honda HRV, and stopped by in the evening on my way home from work to see if it was possible for me to do a test drive I was very interested in the new Honda HRV, and stopped by in the evening on my way home from work to see if it was possible for me to do a test drive. Carlsen immediately assisted me, and he was very enthusiastic and knowledgeable about the model. He answered every question I had, and also pointed out some good features I was not aware of. I ended up buying the vehicle that night, and picking it up the next morning! Sunny helped me with financial arrangements, and that part of the process went quite smoothly. The Route 23 Honda team is a thoroughly professional team. More
Thank you Rt 23 Honda My wife and I stopped into Rt 23 Honda to test drive the 2015 Honda Pilot. The staff was friendly, accommodating and did not pressure us. After chec My wife and I stopped into Rt 23 Honda to test drive the 2015 Honda Pilot. The staff was friendly, accommodating and did not pressure us. After checking with a few other dealers, we returned and were able to agree, I believe, on a fair final price for a 2015 Honda Pilot SE. Leon Breytburd of Rt 23 Honda walked us through the process to finalize the deal. Leon was knowledgeable and friendly. He patiently answer any questions we had and reviewed all the controls in the car with us before we drove away, More
Couldn't be Happier! Rt 23 Honda Went into dealership and was helped within seconds by Rolando. He made the process quick and easy, and he explained everything in understandable detai Went into dealership and was helped within seconds by Rolando. He made the process quick and easy, and he explained everything in understandable detail. Thank You Rolando! All round great service by Rolando in Sales and Sunny in Finance. I am very happy with my new Honda. More
quick and easy place to buy a car We liked Route 23 Honda so much we went back for a second car. Staff was nice and accommodating and it is kid friendly with a play room and popcorn. We liked Route 23 Honda so much we went back for a second car. Staff was nice and accommodating and it is kid friendly with a play room and popcorn. More