Back

Route 23 Honda

Pompton Plains, NJ

4.7
2,696 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

Directions

By Type

Showing 2,696 reviews

December 15, 2014

walk-in help- 1st rate Hi all, needed a 2nd key for my pre-owned FIT- my original salesperson Stephen Mains brought me right in, and service cut a key + fob on the spot- ver More

by george.v.diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mains, Lou Popek
December 14, 2014

Best dealership experience so far in years in all aspects. Excellent dealership ended up buying 2 cars same day. Not like typical time taking dealership, and no surprises in the end. Stays with a committed pri More

by shahil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 13, 2014

Excellent Deal on Honda Pilot I got a great deal on a used Honda Pilot. The car looked and drove excellent. The service and attention that I received from Rolando Rengel and his m More

by Ernie738
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Rengel, Joe Fardella
December 13, 2014

A good experience Carlsen was very accommodating and helpful in getting the deal I was looking for on the car I was looking for. He made the process easy and quick. It' More

by Admhmdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlsen Boncoeur
December 13, 2014

Be very careful Bought a used Civic from Ron Siegel. Great customer service with both he and Sales Manager, Ron Wood. Would recommend both of them in a heartbeat. More

by mixed emotions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Siegel, Wilson Feliciano, Mike Murphy, Ronald Wood
Dec 23, 2014 -

Route 23 Honda responded

Hello - I wanted to respond to your comments personally. I distinctly remember speaking to you, the client. I apologized for your check being cashed and stated that it was the result of a new employee who did not understand the process and did advise you that we would cover the bounced check charge, which you acknowledge receipt of in your comments. In fact, without having a conversation, there would be no way to communicate the fact that the charges were being covered by us. We very much care about our clients, especially after they leave the dealership. That is why I made the call as soon as I found out what had happened. Once again, our apologies for the check issue. This is not something that happens often and after speaking with our employees and staff, should no happen again. Thank you, Mark Ciasullo General Sales Manager

December 09, 2014

Purchase of (2) Honda CRV's Recently purchased (2) CRV's from Route 23 Honda, while working with Stephen Mains. He was friendly, courteous and listened to what we were looking f More

by fred99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mains
December 08, 2014

I drive over 60 miles to service my CRV at Rt 23 Honda I have purchased my last five (5) Honda vehicles from Rt 23 Honda and even though I just moved to Trenton I still get my car serviced at the dealershi More

by jar33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Kebabjian
December 08, 2014

I have leased 5 cars from Route 23 Honda Best dealership to deal with. We have used Alton Brown and Rt. 23 Honda to lease our last 5 vehicles. They are just so pleasurable to deal with. No More

by GHUERTACARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2014

Route 23 Honda is THE place to get your Honda serviced! There are no less than three Honda dealers near my home that I can choose from. I choose Route 23 Honda for ALL of my car service needs. My Service More

by GeorgeAvrov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Siegel, Mike Murphy, Mary Ellen Wiles
December 04, 2014

My experience with 23 Honda All were very friendly and very informative any questions I had were answered with no problems. I left my car to be serviced and had a call that it w More

by Babs J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
157
...