Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Route 23 Honda
Pompton Plains, NJ
2,712 Reviews
Are You Curious About Route 23 Honda? Here's more About the Experience We Offer our Pompton Plains, Wayne, Paterson and Newark Drivers
Here at Route 23 Honda, we're committed to providing our Pompton Plains, Wayne, Paterson and Newark drivers with the ultimate dealership experience. From a comprehensive selection of new Honda models and budget-friendly used cars to car loans and Honda leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve.
From the moment you walk into our showroom to the moment you walk out the doors, the Route 23 Honda team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 700 State Route 23 Pompton Plains, New Jersey, where we're a just a quick drive away from Wayne, Paterson and Newark. We truly look forward to assisting you today and in the future with all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,712 reviews
December 19, 2014
Honda Odessey 2006 I had a great experience at route 23 Honda and working with Kamal Bawa. He answered all of our questions and stayed true to his word. I purchased a 20 I had a great experience at route 23 Honda and working with Kamal Bawa. He answered all of our questions and stayed true to his word. I purchased a 2006 Pre-owned Honda Odyssey and he showed me the car inside and out and just how everything worked. If you want to buy a Honda I would recommended you go and see him. More
by jodie122
December 19, 2014
Trade in Drove in early one morning and negotiated price, completed the negotiations over the phone, drove out with my new car by end of same night. 3-4 hours Drove in early one morning and negotiated price, completed the negotiations over the phone, drove out with my new car by end of same night. 3-4 hours total. Not too painful Got a fair price More
by Ray
Employees Worked With
Wilson Feliciano, Andrea Schmidt, Carlsen Boncoeur
December 17, 2014
Honda Pilot 2015 I was very happy with my experience at Rt 23 Honda. I just purchased a 2015 Honda Pilot. Dino Riccio was my sales associate and he was very helpful. I was very happy with my experience at Rt 23 Honda. I just purchased a 2015 Honda Pilot. Dino Riccio was my sales associate and he was very helpful. He took the time to help me find the car I wanted and did not pressure me to buy options I didn't need or want. He understood it was a large purchase and was honest about what I would need to pay. My kids also love the popcorn and drinks that are provided. The coffee is great too! More
by Sconklin
Employees Worked With
Dino Riccio
December 16, 2014
Honda CRV 2015 It was a great experience at Honda of Route 23. Andy my Sales Associate was very friendly and answered all of my questions. I had one request before It was a great experience at Honda of Route 23. Andy my Sales Associate was very friendly and answered all of my questions. I had one request before settling on the CRV. I needed to know if it would fit in our garage. Andy said let's go see if it does. He allowed me to drive the CRV home and I was able to see it fit perfectly in our garage. Andy went above and beyond the call of duty to take care of my concerns. He even helped to put in our child safety seat for my son. Our finance person Fred was great also, He explained all the coverages and worked with us to get the best deal possible. He was very patient and answerd every questions we had. We had fun going to a car dealership looking for a new vehical. I would highly reccomend Route 23 Honda when you are looking for a new car! Please ask for Andy! More
by gelynch
Employees Worked With
Fred Mehler, Andy Betemit
December 16, 2014
5th Honda I certainly know where to go when i need a new car... Just purchased my 5th Honda from Route 23 Honda, and i couldnt be happier. everything i've ever I certainly know where to go when i need a new car... Just purchased my 5th Honda from Route 23 Honda, and i couldnt be happier. everything i've ever wanted, all my questions were answered, just an amazing experience. Dino makes this big serious process of buying a car seem like a walk in the park. No complaints, never have and i know i never will. More
by hmf
Employees Worked With
Dino Riccio
December 16, 2014
Honda Odyssey I have known Dino personally for about 10 years and was impressed by his knowledge and professionalism when it came to the lease of my Odyssey. I have known Dino personally for about 10 years and was impressed by his knowledge and professionalism when it came to the lease of my Odyssey. More
by mbmorton
Employees Worked With
Dino Riccio
December 15, 2014
walk-in help- 1st rate Hi all, needed a 2nd key for my pre-owned FIT- my original salesperson Stephen Mains brought me right in, and service cut a key + fob on the spot- ver Hi all, needed a 2nd key for my pre-owned FIT- my original salesperson Stephen Mains brought me right in, and service cut a key + fob on the spot- very very impressive friendly service, excellent dealership, period!!! More
by george.v.diana
Employees Worked With
Stephen Mains, Lou Popek
December 14, 2014
Best dealership experience so far in years in all aspects. Excellent dealership ended up buying 2 cars same day. Not like typical time taking dealership, and no surprises in the end. Stays with a committed pri Excellent dealership ended up buying 2 cars same day. Not like typical time taking dealership, and no surprises in the end. Stays with a committed price. Definitely go back there first if looking for a car again. 200% will recommend it to all. Specially go see sales rep Mr. Kamal Bawa very hard working gets the deal done faster as well. No fine prints at the end & less time consuming. More
by shahil
December 13, 2014
Excellent Deal on Honda Pilot I got a great deal on a used Honda Pilot. The car looked and drove excellent. The service and attention that I received from Rolando Rengel and his m I got a great deal on a used Honda Pilot. The car looked and drove excellent. The service and attention that I received from Rolando Rengel and his manager Joe Fardella was impeccable. I was amazed at the attention to detail and excellent service that I received. I felt like I was buying a new car at a price that was unbelievable versus the competition that I found on Auto Trader and cars.com. More
by Ernie738
Employees Worked With
Rolando Rengel, Joe Fardella
December 13, 2014
Be very careful Bought a used Civic from Ron Siegel. Great customer service with both he and Sales Manager, Ron Wood. Would recommend both of them in a heartbeat. Bought a used Civic from Ron Siegel. Great customer service with both he and Sales Manager, Ron Wood. Would recommend both of them in a heartbeat. Then it went downhill. Business Manager Wilson Feliciano closed the deal. When writing up the contract he overcharged me on two items and never mentioned anything about a deductible for the extended warranty. No big deal. We fixed it and moved on. I did not expect to drive the car off the lot that day due to not having enough money in my checking account. Wilson told me that it would not be a problem and that I could drive it home that day. He agreed that they would not cash my check until after I called them when my money transfer cleared. This was on a Saturday. Monday morning I check my account online and was shocked to see that they submitted the check and of course it bounced. It gets worse. I called and left a message for General Manager Mike Murphy on Monday and Wednesday. He did not return my call. Called Mark Ciasullo the General Sales Manager and spoke to him on Friday. He said that he would speak to Ron S. and Wilson F. and call me back. He never did. I email the owner the following week and explained in detail what happened. I did not receive a response from him either. I did however receive a check for the insufficient fund charge from my bank without an apology. Nothing at all. I guess once you drive the car off the lot they don't care about you. I doubt I will ever go back there again. More
by mixed emotions
Employees Worked With
Ron Siegel, Wilson Feliciano, Mike Murphy, Ronald Wood
