
Route 23 Honda
Pompton Plains, NJ
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Best dealership experience so far in years in all aspects. Excellent dealership ended up buying 2 cars same day. Not like typical time taking dealership, and no surprises in the end. Stays with a committed pri Excellent dealership ended up buying 2 cars same day. Not like typical time taking dealership, and no surprises in the end. Stays with a committed price. Definitely go back there first if looking for a car again. 200% will recommend it to all. Specially go see sales rep Mr. Kamal Bawa very hard working gets the deal done faster as well. No fine prints at the end & less time consuming. More
Be very careful Bought a used Civic from Ron Siegel. Great customer service with both he and Sales Manager, Ron Wood. Would recommend both of them in a heartbeat. Bought a used Civic from Ron Siegel. Great customer service with both he and Sales Manager, Ron Wood. Would recommend both of them in a heartbeat. Then it went downhill. Business Manager Wilson Feliciano closed the deal. When writing up the contract he overcharged me on two items and never mentioned anything about a deductible for the extended warranty. No big deal. We fixed it and moved on. I did not expect to drive the car off the lot that day due to not having enough money in my checking account. Wilson told me that it would not be a problem and that I could drive it home that day. He agreed that they would not cash my check until after I called them when my money transfer cleared. This was on a Saturday. Monday morning I check my account online and was shocked to see that they submitted the check and of course it bounced. It gets worse. I called and left a message for General Manager Mike Murphy on Monday and Wednesday. He did not return my call. Called Mark Ciasullo the General Sales Manager and spoke to him on Friday. He said that he would speak to Ron S. and Wilson F. and call me back. He never did. I email the owner the following week and explained in detail what happened. I did not receive a response from him either. I did however receive a check for the insufficient fund charge from my bank without an apology. Nothing at all. I guess once you drive the car off the lot they don't care about you. I doubt I will ever go back there again. More
Excellent Deal on Honda Pilot I got a great deal on a used Honda Pilot. The car looked and drove excellent. The service and attention that I received from Rolando Rengel and his m I got a great deal on a used Honda Pilot. The car looked and drove excellent. The service and attention that I received from Rolando Rengel and his manager Joe Fardella was impeccable. I was amazed at the attention to detail and excellent service that I received. I felt like I was buying a new car at a price that was unbelievable versus the competition that I found on Auto Trader and cars.com. More
A good experience Carlsen was very accommodating and helpful in getting the deal I was looking for on the car I was looking for. He made the process easy and quick. It' Carlsen was very accommodating and helpful in getting the deal I was looking for on the car I was looking for. He made the process easy and quick. It's the first time I've ever leased a car and he explained things so I could understand them and made it a transparent transaction. I will recommend him to family and friends if they're ever in need of a car. More
Purchase of (2) Honda CRV's Recently purchased (2) CRV's from Route 23 Honda, while working with Stephen Mains. He was friendly, courteous and listened to what we were looking f Recently purchased (2) CRV's from Route 23 Honda, while working with Stephen Mains. He was friendly, courteous and listened to what we were looking for. Would definitely work with him again to purchase our next Honda as he was very easy to talk to and deal with. More
I drive over 60 miles to service my CRV at Rt 23 Honda I have purchased my last five (5) Honda vehicles from Rt 23 Honda and even though I just moved to Trenton I still get my car serviced at the dealershi I have purchased my last five (5) Honda vehicles from Rt 23 Honda and even though I just moved to Trenton I still get my car serviced at the dealership. The service guy Jonathan Kebabjian was very good and got me back on the road in 30 minutes. More
I have leased 5 cars from Route 23 Honda Best dealership to deal with. We have used Alton Brown and Rt. 23 Honda to lease our last 5 vehicles. They are just so pleasurable to deal with. No Best dealership to deal with. We have used Alton Brown and Rt. 23 Honda to lease our last 5 vehicles. They are just so pleasurable to deal with. No hassle and always willing to make a deal. Even their service department is great. Seriously, go see Alton Brown, he will make it happen for you! More
Route 23 Honda is THE place to get your Honda serviced! There are no less than three Honda dealers near my home that I can choose from. I choose Route 23 Honda for ALL of my car service needs. My Service There are no less than three Honda dealers near my home that I can choose from. I choose Route 23 Honda for ALL of my car service needs. My Service Advisor Bryan Kelly is knowledgeable, honest and thorough! Bryan is always looking out for me and makes sure that my Fit and CRV are well taken care of. If there is an impending repair or service looming, Bryan Kelly makes sure to get the work done in a way that actually saves me money by doing jobs that are in the same area under the hood, all at the same time so that I'm not paying any more labor than I absolutely have to. As long as Bryan Kelly is with Route 23 Honda, I won't be going anywhere else. Dealership manager Mike Murphy and his staff make me feel right at home. Mike makes sure that all of his employees are courteous, knowledgeable and efficient. I never, ever have to wait very long for my service to be completed, and all repairs are done quickly, efficiently and at a reasonable price. The dealership has never been run better since he took over! Mike Murphy is a real gem! On the sales side, salesman Ron Siegel is great to work with. He knows his products thoroughly and can answer any question asked, right off the top of his head. He is never pushy, gives customers plenty of space and always looks to put his customers behind the wheel of the vehicle that is right for THEM, not the car that makes him the most commission. Ron is honest, a good listener (a great trait in a sales professional), and always makes sure that his customers are satisfied! George Avrov More
My experience with 23 Honda All were very friendly and very informative any questions I had were answered with no problems. I left my car to be serviced and had a call that it w All were very friendly and very informative any questions I had were answered with no problems. I left my car to be serviced and had a call that it was ready very quickly. More
Awesome sales team I can't thank Edwin and Luis enough for how they made the car buying experience smooth and worry free. From the minute we arrived my daughter and I we I can't thank Edwin and Luis enough for how they made the car buying experience smooth and worry free. From the minute we arrived my daughter and I were treated like our business mattered. We left today with a beautiful 2009 Toyota corolla. I was hesitant to take the drive but after meeting the staff I promise to recommend them to everyone. I also want to mention how awesome kauri was too. You guys are awesome see you next year More