Route 23 Honda

Amazing Experience It was a pleasure working with Andy. He was very inviting, understanding and patient with me. I am very pleased with my purchase. I am also looking fo It was a pleasure working with Andy. He was very inviting, understanding and patient with me. I am very pleased with my purchase. I am also looking forward to working with Andy again in the future. More

Great experience with Ron Siegel I was very pleased with the services given by Ron Siegel. He made the experience quick, easy and pleasant, not to mention he had plenty of jokes to ke I was very pleased with the services given by Ron Siegel. He made the experience quick, easy and pleasant, not to mention he had plenty of jokes to keep us entertained! I would definately recommend him to my friends. More

Wonderful! Ron was a pleasure to work with. He made the process quick and enjoyable. I will continue to work with Ron in the future. Thank you for everything! Ron was a pleasure to work with. He made the process quick and enjoyable. I will continue to work with Ron in the future. Thank you for everything! More

Great Experience I traded in my 2003 BMW for a 2014 Accord. The prices I were given were fair, and the customer service was excellent. Andy Betemit was my sales re I traded in my 2003 BMW for a 2014 Accord. The prices I were given were fair, and the customer service was excellent. Andy Betemit was my sales rep and he handled everything very professionally The car I wanted was initially not in stock, but Rt. 23 Honda was able to find exactly what I wanted within one day. I walked in on a Wednesday to look at a car, and on Friday evening, I left with one. Great dealership, great sales person More

Excellent service department I wrote a review about the excellent senior sales consultant Mr. Dino Riccio when I've purchased my Honda. Now I am coming back to rate my wonderful I wrote a review about the excellent senior sales consultant Mr. Dino Riccio when I've purchased my Honda. Now I am coming back to rate my wonderful experience with the Service Department. Everything was easy and fast. I made an appointment with Mary Ellen and when I brought my car in, I had the pleasure of dealing with Bill Frost. Everybody over by Route 23 Honda is very efficient and everything is working like an well oiled machine. I was given a loaner for the few hours that my car needed to be in, which was a very pleasant surprise for me. I wasn't used to such an outstanding customer service. Coming from Crestmont Toyota, it was like coming from the dark ages to the 21st century. I wasn't yet finished with my paperwork when Bill pointed to my loaner that was already in front of the door. The car was running and I just had to go in and drive. I've never had such a great experience in the past. Bill called me when my car was ready and when I came back he was kind, pleasant, answered all my questions and took me to my car that was waiting for me. I also saw Mary Ellen, who is such a nice good person, always with a smile on her face and ready to help. I am very impressed with everything I've experienced with Route 23 Honda. I feel very safe knowing that this dealership is standing behind everything that I might need in the future. Thank you Mary Ellen and Bill from the Service Department. It was a pleasure dealing with you. I am very, very happy with my decision to purchase a Honda from Route 23 Honda, and I don't say it lightly. More

Fixed a Bad Situation I have been going to Rt 23 Honda for years and was always happy with my experience. In May I bought what was supposed to be a Certified Used Honda Pil I have been going to Rt 23 Honda for years and was always happy with my experience. In May I bought what was supposed to be a Certified Used Honda Pilot. I was never really quite happy with it...although they addressed my concerns as they came up. There is much more involved in the story, but the short version is, it turned out that the car (unbeknownst to the dealer) had indeed been in an accident, which would explain why I always thought there was something "off" about the engine. They alerted me to this issue as soon as they discovered it and worked to make it right, from my Service Representative (Bryan) to the General Manager to the Manager of Used Car Sales, to Erick, the poor Salesman who got stuck with me! Everyone was wonderful and I love, love, love my 2015 Honda Pilot! Erick was particularly helpful and a pleasure to deal with; he handled being thrown into an awkward situation with grace and professionalism. More

Great experience I have been buying/leasing vehicles for over 30 years,many such negotiations were very difficult and frustrating. My recent lease of a 2014 CRV with I have been buying/leasing vehicles for over 30 years,many such negotiations were very difficult and frustrating. My recent lease of a 2014 CRV with Steve Souh of Route 23 Honda was by far the best experience I have ever had .Steve was friendly,professional, listened to my needs,and offered competitive pricing in our initial negotiations,which eliminated the usual back and forth bickering that I have been accustomed to. He communicated well throughout the process and followed up with open items, and questions I asked. Having a ten year relationship with Route 23 with my wife's previous CRV ,has solidified my strong relationship with this dealer. More