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Route 23 Honda

Pompton Plains, NJ

4.8
2,699 Reviews

700 Route 23 North

Pompton Plains, NJ

07444

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Showing 2,699 reviews

September 12, 2014

Great experience with salesman John Greenwald I've always abhorred going to a car dealership and have never had a positive experience. The sales people I encountered were aggressive, obnoxious, a More

by Hondafitchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Route 23 Honda responded

We love hearing this invaluable feedback and knowing our staff is working hard to make your experience positive! Such a wonderful compliment, many thanks! Thanks for taking the time to let us know, and welcome to the Route 23 Honda Family! Best of luck in your new FIT!

September 12, 2014

Best deal I ever got! My car had broken down so I called Steve Mains and said he had just the car for me. He was able to get me a great deal on a used accord. I'm so happy More

by Shalise's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mains
Sep 15, 2014 -

Route 23 Honda responded

Thank you for taking the time to review our Dealership. We are so sorry to hear that your car broke down. However, we are very happy to hear that Steve was able to get you into a new car that fits your budget. Thanks again for the kind review and best of luck in your new Accord!

September 11, 2014

Excellent experience While car shopping for my daughter, found this dealership to have the best price and friendliest sales personnel. We had been to 5 other dealerships b More

by Fjta04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chan, Ronald Wood
Sep 15, 2014 -

Route 23 Honda responded

We are glad to hear that everything went so well with Alton, Sunny, Ron and the Route 23 Honda team. We are thrilled to hear that our service was so welcoming and refreshing from our competition. Welcome to the Route 23 Honda family and enjoy your new Honda! We look forward to seeing you soon for service.

September 10, 2014

purchased new car, The Diamonds third car purchased from Alton Brown. Great person and have bought three cars from him. His personality is great and his detail is equal. Its a pleasu More

by robert523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Route 23 Honda responded

Thank you for taking the time to review our Dealership. We certainly appreciate you and your kind words. Grateful to know that Alton was able to help you out and for the THIRD time now, WOW! Thanks so much for being a loyal customer to Route 23 Honda. Keep in touch for anything you need and thank you for the future referrals!

September 09, 2014

lease crv very professional, best price and no surprises. i would highly recommend this dealership. The only annoyance is that honda charges $350 when lease e More

by johnniesama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Feliciano
Sep 16, 2014 -

Route 23 Honda responded

Thank you for taking the time to review our Dealership. We truly appreciate your kind comments. Wilson has been with us a long time and is a seasoned professional and Patrick, although new to car sales has an honest and sincere desire to help his clients in any way he can. We also appreciate the fact that you recognize our honesty and transparency in doing business, it's one of the things we take pride in here at Route 23 Honda. While I understand your frustration with the $350 lease termination, please be aware that many companies charge $500 or more at the end of a lease and as you stated Honda will waive that fee when you are moving into a new Honda vehicle. Once again thank you for taking the time to comment we value our customers feedback.

September 09, 2014

Another Satisfied Customer If you are shopping for a new (or used) car, this is the place! We highly recommend John Greenwald and Eric Bruce in Sales and Sunny Chan. They all More

by tmzim120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chan, Eric Bruce
Sep 10, 2014 -

Route 23 Honda responded

Your recommendation means so much! Thank you for taking time to leave us feedback. We want our sales process to be separated from our competitors and we are glad to hear that's what you experienced. Best of luck in your new car!

September 08, 2014

we honest, you feel comfortable to deal with them My sales consultant was named Stephen Mains, we open, honest , went through details on my sales contract, I am very pleased to have such a wonderful. More

by mhadji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Feliciano, Stephen Mains
Sep 10, 2014 -

Route 23 Honda responded

Thank you for your review! We appreciate your feedback and are so glad you had a positive experience with Stephen Mains and Route 23 Honda. We look forward to working with you again in the future!

September 08, 2014

Excellent Heivy Gomez was my salesman and I have to say he was excellent. He did not pressure us at all about the car just made us feel confident with the proce More

by lartiml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2014 -

Route 23 Honda responded

Congratulations on the purchase of your new car and thank you for your review! We are so happy that you had a positive experience with Heviy Gomez and that you are enjoying your vehicle. We look forward to working with you in the future!

September 07, 2014

Good Experience-Bought used Honda Odyssey Dino helped us with the deal. He let us test drive the car and all along he was patient and informative. He answered all our questions and showed us a More

by wmdaredia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Riccio
Sep 10, 2014 -

Route 23 Honda responded

Congratulations on your new purchase, and thank you for your amazing review! Your feedback is so important to us and we are so glad you had a great experience with Dino and Route 23 Honda!

September 06, 2014

Excellent John Greenwald was most helpful and agreeable to find the vehicle I was looking for. He also was most accommodating when we picked-up the vehicle. The More

by dealeraters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bruce
Sep 10, 2014 -

Route 23 Honda responded

Thank you for your review! Route 23 Honda values your feedback and appreciates your business. It is wonderful to learn that you had a positive experience with John Greenwald and we look forward to working with you on your next vehicle!

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