Route 23 Honda
Pompton Plains, NJ
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Relaxed and Relieved I was not looking forward to trading in my old car for a new one. Ron was understanding and patient and made sure I was comfortable with my purchase. I was not looking forward to trading in my old car for a new one. Ron was understanding and patient and made sure I was comfortable with my purchase. He made an afternoon I was dreading at the the dealership into one of the best buying experiences I've ever had. He was knowledgeable and friendly. I would highly recommend him to anyone buying a new car. Thanks Ron! More
Great buying experience This was the best and least stressful car-buying experience we have ever had. When we arrived at the dealership they stood by the price agreed on th This was the best and least stressful car-buying experience we have ever had. When we arrived at the dealership they stood by the price agreed on the phone, with no shenanigans. Ray was helpful and straightforward, and we could not be happier with the experience. We also got a great price on our new Honda. More
Experience with Rolando Rengel I thought the customer service and customer accommodation was excellent. Rolando was very professional and personable. Rolando is extremely knowledgea I thought the customer service and customer accommodation was excellent. Rolando was very professional and personable. Rolando is extremely knowledgeable regarding the inventory. Rolando went out of his way to work with us to purchase the right vehicle at the right price. I look forward to recommending Rolando and Route 23 Honda to my friends and family. More
honda civic Great experience working with Ron to buy my first car. I was referred to him by a client of mine because he is very knowledgeble and friendly. Im gla Great experience working with Ron to buy my first car. I was referred to him by a client of mine because he is very knowledgeble and friendly. Im glad that I followed thier suggestion. More
Sales Consultant This is my third honda purchase and this was by far the best experience to date. Alton was outstanding. Knowledgeable, friendly, and caring. The enti This is my third honda purchase and this was by far the best experience to date. Alton was outstanding. Knowledgeable, friendly, and caring. The entire finance process and trade-in process was super smooth. Thank you! More
love my new accord I was not thinking about getting a new car until Steve mains had greeted me and told me about all the new technology in the accord. He showed me all t I was not thinking about getting a new car until Steve mains had greeted me and told me about all the new technology in the accord. He showed me all the cool things and how many benefits there was in the new accord. Steve worked out a great deal for me. If you want great service ask for steve. More
Customer focused (in the right way :) After totalling a vehicle the week before and dealing with discomfort, red-tape and new car shopping I was exhausted. We'd already visited 2 Honda dea After totalling a vehicle the week before and dealing with discomfort, red-tape and new car shopping I was exhausted. We'd already visited 2 Honda dealers in the area before we came to Route 23 based on its ratings, proximity to my work and an online quote. The whole experience at Route23 was a step above. Everyone from Lori in internet sales to Alton Brown our sales person made time to treat us right on a busy Saturday. Alton, who was working with 2 other customers already had a great attitude, hustled, answered questions about the new hybrid that no one else had and generally made us feel like his only customers. the show room was comfortable. the test drive parking area is covered and the drive with Alton was pleasant and informative. You could get a snack if there was a delay anywhere along the way. The manager honored a online price they'd offered without blinking an eye (not even close to the case at other dealerships)and helped me with financing options for the car and accessories I wanted. Fred in finance was at the end of a long day but still friendly, professional and I was amazed to find out they could handle all my NY registration paperwork when other dealers pushed that off on me. my credit union has also warned me that some dealerships would argue about accepting my credit union loan check, but it was processed in just a few minutes with no concerns. For the buying experience id recommend them over other dealers in the area and I look forward to receiving the same service from maintenance in the years to come. More
Great experience We had a great experience at Route 23 Honda. We knew that we wanted to purchase a Honda, but at first were not sure what model we wanted and what opti We had a great experience at Route 23 Honda. We knew that we wanted to purchase a Honda, but at first were not sure what model we wanted and what options we had. With the help of Rolando, he was able to show us a lot of cars, and was extremely patient and respected our wishes. He guided us throughout the entire process- from test driving many cars to helping us find the one we wanted and then eventually purchasing it. He answered our calls and texts right away and explained to us in detail all of our options and was really honest and open about everything. Overall, we had a great experience and can only hope we will have as much luck with the car as we did with Route 23 Honda. More
Great experience The sales staff at RT. 23 Honda was excellent. My Sales man, Jeff Beck helped me get through the car buying experience with no hastles. I would certai The sales staff at RT. 23 Honda was excellent. My Sales man, Jeff Beck helped me get through the car buying experience with no hastles. I would certainly reccomend RT 23 Honda to my friends and family. More
Route 23 Honda--Ron Wood Ron Wood of Route 23 Honda in Pompton Plains NJ was a complete professional in every respect. From start to finish he exhibited competence and transpa Ron Wood of Route 23 Honda in Pompton Plains NJ was a complete professional in every respect. From start to finish he exhibited competence and transparency that made the car buying process smooth and effortless. He listened to our needs and delivered well beyond expectations. I would absolutely recommend Ron for his up-front approach and genuine concern for meeting customer needs. More